John Shami took extra time to explain with an illustrated book the engine parts that are involved in a 30,000 servicing (and why). John is such an asset to your Service Dept. team!
2017 Jeep Grand Cherokee Trailhawk Review
Beats my pathfinder
by Masters1 from North hudson ny
March 16, 2019
I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.
great service, clean facilities and great empoyees
by Paul from Colma, CA
November 5, 2018
4.8 (136 reviews)
I dropped in without an appointment last Thursday and a tech John Shami took car of me.. He took care of the maintenance, oil, coolant, tire rotation etc. and told me that there where several flash updates that would be done. I told him about another issue and he made sure that got on my paperwork and he explained it to the mechanic. While doing the walk around inspection I pointed out two places "the size of a softball" that were scuffed. He said he would be right back and returned with a cloth and some buffing compound and buffed out the 2 scuffs. he had called the rental car company and they were there waiting for when I walk out the door. He kept me informed by calling me and texting me when my car was ready to pick up. He explained every thing in detail and did a great job..
2019 Jeep Compass Sport Review
The Jeep Compass is excellent !.
by John TX. from McKinney, Texas
May 8, 2019
The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.
greeted will a smile for it to be a monday morning not every one is ready to work.but that didn't seem to be the case,the servise was quick their was up dates needed for the car that was done that i did not no about was done and the sevice thec salim i think his name was,fast and curtisy.job well done i also own a bmw and your service level was right in line with theirs.
2019 Jeep Cherokee Latitude Review
4th Jeep I’ve owned and I’m loving it
by Kayd44129 from Parma, Ohio
May 10, 2019
Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
The Jeep Renegade Rental which allowed limited interruptions to my work schedule. Also Norman's patience with my inquiries. The text messages were very useful and provided up to date information on the status of my car.
2019 Jeep Compass Trailhawk Review
Great value for the money!!
by Xenia Juarez from Dallas
May 1, 2019
Excellent vehicle meets all my expectations. I enjoy driving it that I dont want to get out of it. Received great compliments from friends and family!!
I have dealt with many service writers over the years and by nature they are uninformed and abrupt. This is not the case with my current experience in your Ram service department. I was helped by Christian Talavera. He was helpful and friendly from the start. I was completely satisfied with his knowledge and response time. You should know how lucky you are to have him. Thank you.
2017 Jeep Compass Latitude Review
Best suv ever
by Lizzie ride from Branson mo 65616
February 24, 2019
And I was SUV shopping I fell in love with the jeep compass because it has lots of room but yet it’s small enough for an SUV to be manageable on the road. And it’s easy to maneuver and good on gas mileage so this would definitely be a great starter SUVs for somebody looking to get their child a reliable safe Truck
Good service and knowledgeable staff. Frank, our service representative keep us updated on the repairs being performed. After they were completed, the process was explained in detail.
2016 Jeep Patriot Sport Review
Everything I wanted
by Aging boomer from Pittsburgh, PA
May 4, 2019
Always wanted a Jeep so entered the pool by buying a Patriot. Nothing fancy—I.e., basic radio controls—but my goals were utility, maneuverability, reliability and economy, and so far, after 3.5 years, all remains good. Biggest complaint? Interior is all black, which shows up all the dirt and dust a lazy person seems to attract.
There are issues with the car not starting at times. Seems to be a big issue with the newer compass models. Dealerships can't seem to resolve the computer glitch that keeps happening. One month old and been in the shop 3 times for this no start issue.
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
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