Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith. Definitely will be going back, and recommending to anyone in the market. Service department was great as well.
Andrew was great! I came in two hours before closing and was provided with awesome customer service and was walked through every step. He made sure to fix a couple minor issues before letting me take the car off the lot. Very knowledgeable and kind. Thanks again!
Geiger and Mark Zinser made it quick and easy to purchase my new Edge, very happy with my experience at Cronin! I have purchased from three different dealerships in the past and Cronin has by far given the best customer service!
Ashley and Montana were very helpful and patient with me through the process , I recommend you shop with them and there staff because they help me find the car I wanted and they were friendly through the entire process . Once again I thank them so much and they have a customer for life
On August 18, 2018 I purchased a new Kia Niro from Andrew Thornberry. At the completion of the purchase he informed me that the parts department was closed so he would send my second key to me through the mail. Three months, several phone calls, four emails and one letter later, l still don't have my second key. This is not a simple process of having a key cut, because my car is push to start, the key has to be programmed, and the key itself is a $150 investment plus the programming cost.
Jeremy Howard was my sale representative. I can honestly say he was the best salesperson I have ever worked with why purchasing a car/truck. No pressure, non haggling approach. He didn't play the typical game most dealerships play with wanting to know what payment I was looking for. I told him the price and teuck I wanted and he delivered!!! As long as he is in the business I will be a client if his and Whitewater motors going forward!!!!
Thanks Jeremy for all the hard work.
Piles is fantastic to deal with. Betty Morris was an amazing saleswoman. Everything from trading in to purchasing was fast and easy. Our last 3 vehicles have been purchased at Piles. No reason to go anywhere else when the customer service is so outstanding.
My wife & I had an easy, expedient & pleasurable experience buying our used car from Steve Swantko. We were treated with respect, kindness & honesty. We will definitely return to Superior Acura for the purchase of our next vehicle.
Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
It only took us 1 visit talking with Rachael to come back and purchase our 2015 Kia Sportage! She was very patient in all my questions and answered all my concerns throughout the process. Would definitely recommend her to friends and family looking for a new Kia!
Although we did not purchase a new Kia, I would encourage anyone who is looking at this type of vehicle to ask for Greg Frankel. He is knowledgeable and keeps a nice relaxing tone in the sales experience. We actually drove back to the dealership to thank Greg in person and apologize for not buying from him. Even then he was gracious and friendly. The only reason we did not buy is that Kia didn't have quite the vehicle we were looking for. But if anyone is interested in any model of new Kia or used vehicle, my wife and I give a hearty recommendation that you go see Greg. Al and Jenny Sheldon
This is our fourth Kia purchase from this dealership in 3 years so obviously they are doing something right! We have a Soul, an Optima and just purchased a Sportage. The gas mileage is what keeps us coming back. My husband traded in his Soul for a new one and it is the most comfortable car for a long drive I have ever been in. It beat out the Honda minivan, the Toyota minivan, and a Dodge Durango, and they were all top of the line. His Soul is the turbo so it???s bigger than the average Soul. I am hoping my Sportage is the same! I was driving the Optima but gave it to our 20yr old son who has driven a 1996 Jeep Cherokee for the last 4 years! I think we are all happy!
Greg and the team at Kings Kia were attentive, honest, and fair during our purchase of our 2019 Kia Sorento. We took two different vehicles out of a drive and never felt pressured to make a decision. Granted, we have a 2011 Sorento that has been a great car and therefore didn't need a lot of persuasion on the choice of the Sorento but were ready to travel to another dealer if things didn't go as planned. We didn't need to as Greg gave us an fair price. Once the sale was done, Greg spent a lot of time familiairing us with the dizzying number of features on the vehicle. Overall Greg and Rob made the transaction about as easy as it could be, I look forward to my next purchase at Kings Kia.
I'm not really sure how you did it. But you did you sold me another silver car okay with custom look silver and black. I hate silver cars because there are so many of them out there. I never could find mine. But I haven't lost this one in any parking lot yet! :) I walked out owing more money but still happy and content. A real game stopper for me. I love this Kia Soul it was made for me it's easier for me to get in and out of with out my hips or knees killing me. Special thanks goes out to Greg, Rob, Mario and Jay. The four of you played a part in this deal and making me leave happier than I was when I came in. You guys were great to deal with. Also I would like to thank Chris Metz and the other Chris (forget last name) in the service department. You two give a new meaning to customer service you know the old fashion kind. It seems in this day and age people in the service industry would rather say "screw you" instead of putting forth the service you guys give. You give amazing service to the details and concerns of your customers. What a Great dealership you should all be very proud. Thank You. PS I have all your cards so you haven't seen the last of me.
Kings Kia service was awesome and the service rep Chris/James Creech was extremely helpful, courteous and professional. Service was performed in less time than estimated. Thanks!
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