Kia for Sale in Downers Grove, IL

Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!

Very pleasant experience. They were very thorough. Jadea and Jamir were friendly and informative. I was able to use a gift certificate of $50 towards my oil change which was great!

Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!

I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.

I loved how helpful the associates are. I never felt pressured, and they never attempted to sway me from what I wanted.

What is the best experiences we have had in purchasing a car. Shannon was very helpful and we got the car we want. There was no pressure at all. This is the way carbines should be.

I felt Josh was knowledgeable, honest and straightforward about the strengths and weaknesses of the car, as well as the price. I felt good when I purchased my vehicle and didn???t second guess my choice or the purchase price.

The service department was excellent. My 2017 Nissan Altima was serviced in a timely and very friendly manner. I love it. will never take my car anywhere else.

I can only say that these guys are the best, by the way, so is the service! It is so easy to schedule all services rendered, the facilities are clean and every is ALWAYS professional and pleasant.

Service was wonderful. Completed in the time estimated. Complimentary drinks and snacks available. Waiting room clean and inviting. Service people kept customers informed of services provided.

great job and he was super nice! Very courteous and professional and I did not wait long for my oil change. I would totally go back again!

I was a walk in to get my tire patched and it only took 30 minutes from start to finish. I strongly recommend this dealer to everyone with and without a Nissan.

Customer service, sales people, & managers are very informative. Service was fast. I would definitely recommend! They are very friendly! I will always get my car serviced there!

Returning customer....Like bringing my cars to Hawkinson for service Like the service technicians....They know me and they take time with me! Often recommend my relatives and friends to Hawkinson Nissan!

I just needed an oil change and when I called the week before they were booked. I took a chance and came it willing to wait. I didn’t wait long very happy. My only suggestion is to have an express schedule for minor things like oil changes.

Called for air to be put in my tires, low pressure system warning . upon arriving to the service department , The technician checked my tires . During his Observation he found a nail, and fixed it right away. so thankful for the Technician experience and handle , the job well. AWESOME!

It was a pleasant experience. I like the waiting room living room atmosphere. I will surely come again. There was no over bearing customer service.