I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
Service is always excellent. Cathy is a great service advisory. Always follows up. She is personable, experienced and trustworthy. Five years working with this dealership and I???ve always been pleased.
Was one of the first people there at 7:30 am. Was greeted by a KIA workers, she was friendly, helpful and last but not least fast. Work was done under 1 hour. When my car was done, they escorted me to the car and open my door and wish me a good day. My car was clean (vacuum and wash) my car is usually clean but I live close to the wood so daily I???m picking up little debris and it travels inside of my car. But you get what I???m trying to say, lol...
I worked with Tia Mack when I purchased my new Kia Sportage. Tia was incredibly helpful and patient through the entire process. I never felt rushed or pressured. She really listened to what I needed and wanted out of a car. All in all Tia was fantastic! I highly recommend working with her if you're in the market for a new car.
Reid Glenn was my excellent sales man. I questioned a lease price quote and over came a finance fellow named Josh who made it clear he could care less if I liked the lease price quoted since it was determined by a Hyundai algorythm and beyond anyones ability to change..Take it or leave it. Now I don't expect a best friend when I buy a car but I do expect professionalism. He could have kept his lousy attitude or bad day to himself. I stood up to leave but Reid got me to sit back down and eventually leased me a Hyundai at a price and style that fit my needs perfectly. Well done. Proud to say this is my families 9th Hyundai!
Every time I bring my car for service I’m greeted with a smile by Tim my service rep. He makes you feel so welcome and the team is prompt and efficient. Beautiful, comfortable, spotless facilities. Reasonable pricing. Honest assessment and don’t try to add on things that aren’t necessary. I won’t go anywhere else.
We can’t say enough good things about Northpointe Volvo and our salesman Rick Small. We had been in the market for a late model Jaguar XJL since last May and during our search we saw the bad and the ugly in used car sales. When a car showed up in Alpharetta, Ga, 300 miles from where we live we needed further information and assurances that car would be there when we got there, the car was as advertised, and that there suddenly wouldn’t be surprise dealer charges we weren’t expecting. Rick was outstanding in answering our questions via email and in sending photos of the car and the Carfax. He assured us the car would be there when we arrived and did not hit us with surprise extra costs. He is not a high pressure salesman and allowed us to take our time to make the decision to purchase. Northpointe also gave us a good deal on our trade in and we were in and out of the dealership in less than 3 hours. Everyone in the dealership was very nice; the dealership, itself is light and airy and the Starbucks coffee, soda and water was a nice plus. We would definetly reccommend Northpointe if you are in the market and ask for Rick Small. We will definetly drive the distance the next time we are in the market for a car and we will definetly go back to Rick.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
I have done business with Mike a couple of times now. Yes, i have purchased two vehicles and if i need a third one i will go back again.
He makes it simple to buy a car. No pressure, just a great experience.
A great experience. The best Alexis is very kind and did an excellent delivery and walk around review of the car. Mike is also a class act. Last but least the dealership is spotless clean. I should move in. Ha ha
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