I was talking to another dealer about buying a 2018 GTI, but they gave me the run around constantly (oh it doesn't include our add-ons, oh it includes every incentive, etc.). I walked into Hendrick and made it known I wanted a new GTI. After an initial lowball on my trade-in they easily matched it and lowered the price on theirs below the other dealer. They made the buying process simple and easy. Plus they (the dealer) covers the first 10K service which VW no longer does . Another plus. Finance was pushy to sell their stuff, but it wasn't too bad. Overall I'd give them a 4.5/5.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I Had a terrific experience leasing a new car today for my daughter who will be turning 16 early next year. The entire staff and sales department are extremely friendly, outgoing and professional and the entire process from selecting the car to getting keys was very fast. I especially want to thank Chris Pritt, Arthur Arce and Frank Neal for a very smooth and enjoyable car leasing experience. I will be sure to buy/lease again from Town North in the very near future.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I thoroughly enjoy dealing with Town North Mazda in Richardson. I am kept informed as to service being provided, anticipated service needs to consider, plus I have been able to have the same service coordinator over many years.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Very easy. Scheduled online, I dropped off the car, and got a ride within minutes to work. Everybody was very friendly and upbeat. Car was ready and no hidden costs. Even accepted a coupon. Pick up and payment were very easy. Thanks for the courteous service.
Great people and services. Jeff Kob, sales was very helpful and professional. Thanks for a comfortable and great buying experience. Financial was stress free and fast!
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