Used 2023 Mazda CX-9 for sale near Herald Harbor, MD

Good Customer Service. Finance guy was very good. I walked in ready to buy but the inventory was not available. I ended up paying more than I expected but that is just the way the world is moving now.

Despite this being the final year offered (the CX-90 will replace it soon) the CX-9 is still a looker. The 6 speed transmission shifts smoothly and the 2.5L turbo has plenty of power to move this 4200 pound AWD, SUV. Seats are very comfortable in both first and middle and I keep the third row folded down leaving a good sized cargo area for hauling groceries, 50lb bags of birdseed, softener salt and anything else I need to carry. And I absolutely love the way this thing handles! It feels far more like a nimble car than a 3 row SUV. The 12 speaker Bose sound system is clear and powerful. The cabin is very quiet at all speeds. The ride is firm but solid and comfortable. Not a squeak or rattle. I have the Carbon Edition and I feel it looks as fresh as any new three row mid-sized SUV out there. I traded my 2019 Ram Limited (an incredibly luxurious truck for the Mazda and I was concerned about adapting to a smaller vehicle but the CX-9 is everything I could have hoped for. I would recommend anyone who enjoys driving and has to occasionally carry some bulky stuff to consider one of these before they're gone.

Outstanding customer service!! Louis was an ideal salesman - the process was very simple and quick, thanks to him.

I came to this location for routine service because the location is convenient for me. Rashawn did the service on my Equinox. He was very professional, friendly and communicative.

Mike really made the process easy as a first time buyer he really knows his stuff. Loving the new car and would recommend him to anyone looking to purchase.

The service was good and fast. The employee had great communication skills, in which I thought was great. My car seems to be running much better and smoother.

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.

Joe Summers was very helpful and did a great job selling me a new Mazda. He was super informative about every button and answered every question i have.

We had a great experience with our salesperson, Marty Swank, at Carmax, White Marsh. He was very professional, knowledgeable and not high pressure. We went in for just an appraisal of our car. He ended up changing our mind from a new car to buying a car from Carmax. We bought a 2016 Subaru Forester. It had everything I wanted and more affordable. It also had very low mileage. We are very satisfied with our purchase.

White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.

The service and kindness an Mazda are unmatched by any other dealer. I’m always completely satisfied with their excellent service

Great experience with the staff. I am really very impressed with this dealer from sales to management to maintenance people

Mike was very helpful and knowledgeable with the car we were interested in. Glad you we’re the one to help us in finding the car we’re looking for

Equinox was in for repair from accident. Repairs were expertly done. The color was matched totally. Had to make numerous calls for updates since I never received a call until SUV was ready

5 Stars! I had an excellent experience at Heritage Mazda Towson! James, my dealer, was professional, knowledgeable, and made the car-buying process smooth and stress-free. Ben, the finance manager, was equally great—clear, efficient, and helpful in explaining everything. I couldn’t be happier with my new car and the outstanding service I received. Highly recommend this team if you’re in the market for a vehicle!

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

I had an amazing experience at heritage Mazda Catonsville. Rob Summers is an excellent sales person! He was very kind and did not rush me with the test drive so that I could really figure out which car was best for me (I test drove 3 different models). Victor that sales manager was also very kind and offered an amazing deal. Between the price, the features of the car and the service it was a no brainer to buy the car. I would highly recommend this Mazda dealership to someone looking to purchase a new Mazda. I went to 3 different Mazda dealerships and Heritage Mazda Catonsville had the best customer service and price!

micheal is mad cool. made my entire shopping experience easy, answered all the questions i had and even some after. he was really knowledgeable on every car i asked about and explained the pros and cons of both. he’s a funny, cool, and super sweet guy! 10/10 recommend!

I purchased a Nissan rouge, told the dealer what I want in my rouge and they found it for me. I also purchased a camero. Professional staff. I will always get my cars from Carmax in Whitemarsh

I arrived at the dealership looking at the vehicles on the lot when I was approached by Adrian!! his customer service is so awesome and he is very detailed in explaining and addressing your questions! so I was looking to buy a Nissan rouge when he pointed out the Mazda Cx5, went on a test drive and fell in love with this SUV! I purchased it in September 2022 and it was more than I imagined, the drive is very smooth. The staff at Passport really know how to treat and assist their customers, I was so pleased with the customer service I got from my salesman Adrian as well as my finance manager Carlos. I appreciate all the staff at this dealership they made my experience very pleasant and I will definitely recommend anyone who is looking to purchase a Mazda to take your business to them!! I had to take my vehicle to the service department and Jessica takes good care of your needs and very detailed in explaining your vehicle issues. Not to mention the dealership is very very clean and state of the art and always smells nice!!!! Thank you to all the passport staff who helped in making my car experience a great one.

I had never bought a car before and only heard horrible things about how awful the process of car buying can be. However, this was NOT my experience with Ourisman Honda of Laurel!! I was greeted with nothing but professionalism, compassion, and kindness. They truly care about their customers! George was INCREDIBLE every step of the way. He even sent me a video of the vehicle I was interested in before I came in. He made every part of the process easy to understand and made sure I would be able to drive off with the car I wanted. I can’t say enough about George. He was so kind and caring and willing to do whatever it took for me to be able to officially say “I’m a car owner!” He took his time with me and never made me feel rushed. Thank you George!! His manager, Roman was so compassionate and took the time to speak with me about what all of the fees meant and what we could do to get a monthly payment that I was comfortable with. He sat down with me, human to human, and connected with me on a personal level while trying to get me into the car of my dreams. Thank you Roman!! The finance office was the part I was most scared of. I was sooo pleasantly surprised and relieved when I met Ash. He was so incredibly patient with me while I asked a million questions and he took his time clearly explaining everything in a way that I could understand. He also gave me some great financial advice for bettering my future that I am truly grateful for. He helped me find the right terms for my loan so that I could be comfortable and confident as I drove off the lot. Thank you Ash!! Every single person I interacted with went above and beyond their job description and made me feel like I mattered. It felt like it wasn’t just my business that mattered but that me as a person with a life outside of that dealership, I mattered to them. My happiness and well-being mattered to them. My future and comfort mattered to them. There was not a single time I felt pressured or discouraged. The car was also immaculately clean, which I very much appreciated. I cannot speak more highly of them! When it’s time for a new car I know who I will call. I am a customer for life now!!