As always everyone at Sewell was so considerate and professional. I was supplied with a loaner car so we could run some errands while it was being serviced and all was done in a timely manner. I would highly recommended Sewell to all of my friends.
I feel compelled to leave a good review, because my expectations were overall exceeded regarding this used car lot. I’ve bought a 2016 Hyundai Elantra six months ago, and couldn’t be more thrilled with my new purchase at the price.we got the deal we were looking for! And had a good experience. I recommend this car lot. Thanks -Lindsey Philips
Recently needed to replace a small car that we use for a local run around vehicle. My wife had long wanted a MINI so without her knowledge my 13 year old grandson and I went to MINI of Arlington where we were promptly met by Motoring Advisor Cody Cox. I explained I secretly wanted to purchase a top of the line MINI 4 door hardtop with everything on it to surprise my wife. I told my wife and aided by my grandson convinced her that I was going to buy a Dodge R/T., the Dodge place is across the street from the MINI sales. The MINI was ordered and I was kept closely appraised of the MINI and its progress thru the build and delivery by Cody. My grandson and I would talk about the Dodge around my wife and she was thoroughly convinced we were getting a Dodge. So came the day to go order the Dodge my wife, grandson and I loaded up to go to order it. My grandson had expressed a desire to go look at the little cars (MINIs) across the street and I decided to do that first. Cody had the British Racing Green 4 door hardtop sitting just inside the front door in the showroom with a large red bow on top and a sign lying on the dash said the car had been sold to my wife. Her name is a common name and she didn't think anything about it as we were just looking before we went to another dealership to actually purchase a car. We finally convinced her. To say she was totally surprised and thrilled is an understatement. My point to all of this is, without the cooperation and assistance of Cody Cox it would not have happened. His knowledge of the product, the suggestions he made on some options all made the car so much more than even I imagined. Cody took the time to give my wife an introduction to the workings of the various controls and buttons in the car. Including Bryan in the business office , who made the paperwork part pleasant it was a great experience. I highly recommend MINI and BMW of Arlington as the right kind of place to do the business of buying a car.
Greg Powell is amazing! Best salesman I've ever worked with in my many car purchases! He's friendly, personable, and most importantly not pushy!!! They're in Arlington which is a bit of a drive from Cleburne, but I wasn't happy with the treatment I received the one time I visited the Mazda dealership in Fort Worth, and with the deal they were offering on a certified pre-owned Mazda 6 it was worth it to go check them out. And I'm very glad that I did!!!
Service like a luxury dealer. Staff is attentive but not overbearing. They are informative and will let you know your options. As a first time VW owner, I was very impressed. I didn't even but my car from them. I actually drove 40 minutes for their service (when I live 12 minutes from another dealership). Anyway, Mr Mo Q. took great care of me. I was able to get some work done in the waiting area while I waited (appreciate the wifi). I'll say this. I do a lot of reviews. I believe they are helpful to both the customer and business. If I give a 1 🌟, a business is really bad. At the same time if I give a 5 🌟, the business really deserves their credit. I don't evaluate emotionally and try to be fair realizing everyone's experience is different. I observed the service staff as people came in and went out. It is of my opinion that Hiley purposely strives for top notch customer experience.
I brought my 2018 Passat in for it???s first oil change. Mo has been my service advisor since 2015 and this time was no different from all the times before! Mo is knowledgeable and personable, and trustworthy, and I always look forward to seeing him. He is a true asset to this dealership! I would come here to have Mo assist me even if I didn???t live in Arlington!
???ve never bought a new car before, so I was a little nervous. I love small cars (I previously drove a Honda Fit) but we needed a slightly larger vehicle to accommodate children. I came in to test drive a Jetta and a Passat. I was worried I wouldn???t like driving the Pasat, but was pleasantly surprised by how smooth and quiet the ride was. Mike B was a pleasure to work with, and Ricky got us a great deal on our vehicle. Honestly, I initially didn???t want to buy a new car but now I am so happy with our purchase. Thanks Hiley VW!
First time bro going my car into service. I worked with Joe and he did a great job. I just came in for an oil change and tire rotation. Joe made sure everything was done in a timely manner and if had them wash and vacuum my car. Really enjoyed my visit! Thank you Joe!
John made the normally aggravating auto buying experience enjoyable. He was not pushy but allow us to go at our pace. He took the time to explain all of the features of the vehicle and answered all of our questions. Would recommend John to everyone.
I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
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