New cars for sale near North Potomac, MD

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

I came in to have my Customer for Life oil change. It was found that I needed additional services. Tony was AWESOME!

We did a lot of comparison between the F250 and other American made pick up models. In our opinion, the 2026 F250 platinum model offered the best value for our purposes. We are very pleased so far.

My last service appointment was extremely positive. Hudson reached out with contact information early on and was responsive. I really appreciated the video update on my car which helped me see clearly what work was being done on my car. I especially liked that my car was brought around to the entrance so I did not have to go looking for my vehicle in the full lot.

Don't understand the earlier review - liked the car but only gave it a 1 rating overall??? I LOVE this car, 5 rating overall. Just purchased a month ago, so cannot rate reliability yet. However, comfort and performance are stellar. With a 300+ mile full range, you cannot be too concerned about finding a charging station. Just do a little planning. Everything well designed. You do need to figure out all the bells and whistles though. Manual was written by someone whose first language is not English.

I was in the market for a Mercedes Benz A220. I have a rather long commute to work and wanted something great on gas. I found the car, met with the salesman and drove it home! Nice and courteous salesman worked with me to get the deal done. I would highly recommend this dealership to anyone in the area looking for a Benz.

The Mercedes Benz GLE 350 is by far the best luxury SUV we have ever owned. I truly can't praise it enough. I honestly didn't need to take it out on the road to be convinced, I was still in the parking lot and knew I wasn't leaving without this vehicle. The interior ambient lighting and the personal welcome message when I get in is 2 of my favorite features of this vehicle. Also love that we can program the seat adjustments too, no more having to adjust the seat back to where I need after my husband drives it, just hit a button and my seat is back on the position I need. And I have never drove anything that drives this smooth!!

Sheehy provided a pleasant purchasing experience with no surprises. Fair deal and good transparency throughout.

I enjoyed my test drive experience and the staff was attentive. However, the rep who worked with me and my boyfriend insisted on accompanying us on the test drive. No other rep had joined us at other lots, either private or dealership, so it seemed like more pressure and less privacy. We also had to tell the dealer that we’d meet him inside after talking privately. Again, pressure. That, plus no acknowledgement of the need for cosmetic repairs—duct tape under the seat, a hole worn through the driver’s car mat—made it fairly easy to walk away from a decent car.

I had a wonderful experience with my service advisor. I am very satisfied. Great personality. I got updated all the time. Great service and a big plus as well was my car got washed nicely. Glad that my car was in his care. Thanks to my service advisor, to the technician and to all that took good care of my car. Definitely 5 stars.

I had a very positive experience with my sale’s person Chris and the finance manager Wyatt! They made the whole process smooth and easy. I appreciated their understanding of my wants and didn’t push anything extra on to me. One of the main reasons I chose to purchase form this dealership was their 5 day return policy and the warranty the cars come with. That being said, the car was immaculate and extremely well prepped for sale. My mechanic said it was in almost perfect condition. I look forward to having many years of driving with my purchase!

Best buying experience. This is my 2nd car from this dealer and theyvare very professional. Shoutout to Essie in Chantilly, my sales representative. Totally awesome.

I had a great experience purchasing my new 2024 Lyriq at Moore Cadillac. My sales consultant Mike Bowen was such a pleasure to work with! I highly recommend asking for him if you go in to purchase a new vehicle. He was very nice, patient, and constantly communicated with me to keep me updated while I was waiting for my vehicle to be delivered. And I absolutely love my new Cadillac Lyriq!

Our experience was fantastic! Zabed Chowdhury was our sales rep and he was a pleasure to work with. Never pushy, answered all our questions. This is our first Mercedes and we couldn’t be happier with all the attentions to detail and their amazing customer service. I highly recommend Zabed!!

I took my 2019 Ford Escape for routine maintenance, plus my AC was not working. DeShaun was my contact person. He kept me updated about the necessary repairs and found discounts where appropriate. He was professional, friendly and customer satisfaction was his main goeal. I am going to ask for him in another 5,000 miles. He was fantastic. C Hobson

This is an update from a previous one star review. I made an appointment for the Quick Lane service. My appointment was at 7:30 AM. When I arrived the service man behind the desk greeted me and took care of everything. Very professional and prompt. I was only there for an hour and everything went very well. I had a previous review with a different experience. I think that experience was a result of a full moon. For now on I'll always make an appointment. I couldn't ask for better service!

My experience with this dealership was so great . I had an appointment with Mike Davis I came in to do a trade in with my old vehicle because it so messed up . Mike Davis was very patient & took the time to make sure that I left out there in the perfect vehicle . I highly recommend that if you go to passport in marlow heights please see Mike Davis he will make sure all of your needs are taken care of & he will make sure you leave with a smile on your face . I’m so blessed to be able to have had him as my salesperson because he most definitely took care of me & if i wanted to buy another car I would definitely be seeing him again . Thanks so much Mike I love my 2020 Toyota Camry

This SUV is suitable for city and highway driving. It is comfortable. I haven't had the car for a month, so far it's good enough for me I have an LE model Cross

Great experience with Walter. He handled my business very efficiently. I do recommend Walter to anyone.

I have a 2025 lyriq for 6 months and have fallen in love with this car. Trouble free, comfortable, powerful acceration in a beautiful body. A few minor things, like having a bar graph and miles remaining instead of a number percentage for the state charge and could use slightly tighter steering adjustment. Otherwise it's the best driving vehicle, ICE or EV that I have owned. Do not hesitate.

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

A "baby Lexus" without the ostentatious label. Everything about this car is "just right," from the slightly higher stance to the elegance of the Nightshade edition. Beautiful, functional, reliable, and economical.

I received a loner vehicle while my 2014 ES 350 Mark Jacobson Lexus stayed overnite at Chantilly. I woke up today January 24 full of brightness started my loaner Lexus and off we went. I did one errand and was prepared to return the loaner. Engine refused to turn over. Called my Lexus service rep Hetty Stoner and turned me over to Lexus Roadside Assistance. Came with in 45 minutes and off we went to Chantilly. Constructive tips- please give a loaner with at least half tank of gas and inform customer as to start up procedure in every loaner vehicle. Weather permitting make sure all loaners have been cleaned and washed for eye candy effect. First cabin not log cabin. I love Pohanka Lexus. Hetty Stoner service rep Camaru mechanic 5-stars all the way. Go Skins Go Commanders all the way. Rob "STEIN" Rothstein CIA Retired

Very professional and welcoming sales staff, especially Maren, which is who I worked with. Not at all pushy, and was respectful of my wishes in a car and didn't try to sell me something I wasn't interested in. Finance department was very helpful and personable. The entire experience from start to finish was warm and welcoming. I felt appreciated and respected.

Fantastic car for the price with a incredible v6 engine if you value comfort and a super quiet and smooth ride this is a great choice I only hope the new model for 2026 will be as good because the 2025 is superb

We just bought a new CR-V from Honda of Chantilly, and we highly recommend the dealership and salesmen Will and Dio. They were friendly, knowledgeable, and efficient. They didn't pressure us to decide, but when we did, they moved quickly to get the car ready and the paperwork completed. We were also impressed with Rebecca, the finance manager; Alex, a sales manager; and Jamal, the general manager. All are top-notch professionals. If we need another vehicle, we'll go back to this dealership.

We purchased a new 2025 Lexus GX550 on May 24, 2025 from Pohanka Lexus. Our experience with our sales consultant Maren Reynolds was excellent. We had been trying to purchase a GX550 since the 2025 models were released. We had been working with three Lexus dealers to get the vehicle we wanted and Maren was the only sales person to keep in contact and supply updates as to when the color and interior we specified would possibly be available. The whole process went extremely well and Maren supplied us with all the assistance we needed to get the job done. We are very happy with our new Lexus GX 550 and the professional courtesy we were provided while completing the purchase.