Reached out through cars.com and scheduled a test drive. Communication through email was good. Met with Tina, took my test drive and Tina was very knowledgable. Told her my story, she was no pressure which was good. I may be 60 days out before I settle on a vehicle purchase but would go back to Mark Mitsubishi if the stars align by the time I am ready to pull the trigger.
Excellent paint repair and detail. Travis Wood is an excellent service consultant. He listens to the customer and cares about the service rendered to his customers. He makes sure the job is done right. Thank you Travis for your dedication!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Took my car in for schedule 1 service which included an oil change. I bought the car used from this dealership and it had a blend for the oil at that time. About 20K miles ago I switched to full synthetic and when I dropped the car off I wrote in my instructions please use synthetic oil for the oil change. Instead of the synthetic or even a blend, regular oil was used. They offered to change it out but because of time I declined. This is the 1st time any of my instructions were not followed. I have always had 1st class service from this dealership.
We had a great experience purchasing our vehicle from this dealership. Barbara and Kylor were absolutely phenomenal. We purchased an electric vehicle and they did everything in their power to get the car charged and ready for us. Honestly, they went above and beyond to ensure that we had adequate equipment for the vehicle. We were able to ask questions and received knowledgeable answers. If they didn???t know the answer right then, they researched it and within minutes had an accurate answer. The energy of both Kylor and Barbara was fantastic. They seemed just as excited about the vehicle as we did and that was greatly appreciated. If you are looking to purchase a vehicle from a place that puts all the information right out there for you honestly (no issues they are trying to hide), and allows you time to make your decision (doesn???t rush you into an answer), we recommend this dealership and seeing Barbara and Kylor. Even the finance department was pleasant and knowledgeable.
I have now been to this dealership both to buy and now for service. I ended up not purchasing here, but only because I was looking for a very specific used vehicle and was on a short timeline. However, the sales person was great. Additionally, I am now using Josh as a service adviser and he is great too! Highly recommend this dealership for buying or service!
Great to see a company that still services clients
by Anthony A from Mesa, Az
August 2, 2018
The vehicle I saw on Cars.com was too good to be true for the cost,until I went to see it in person and meet the wonderful people at Magic Auto.
I was supposed to see a couple more cars before making a decision, but the incredible way this dealer ship treated me, convinced me to stop and buy without hesitation. Car WAS too good to be true,but here it was, and priced so well, I didnt hesitate to purchase. Aliyeh is a very special woman, as is the whole family here. No hidden fees, costs and everything was shown before I took the deal. Dont hesitate to visit them,
And see the beautiful cars they have here. You will never regret or forget this business.
Ivan Torres was a pleasure to work with. He knew what I wanted and did everything in his power to make the deal happen. He and his team worked very quickly and kept me informed of the necessary details. It was overall the most painless new car purchase experience I???ve had thus far and I appreciate the entire team. Thank you!
Ivan Torres and Stan Morton worked quickly and were extremely helpful to help us get the deal done. I had some negative equity and we were able to get it taken care of through rebates and their hard work. I appreciate everything you guys did to get us in our new Silverado, thank you for everything!
Staff was very courteous, and attentive to covering all my questions. Never felt rushed or pressured. Negotiations were ok, if you???ve done your research, and know what you want they are fairly straight forward.
My wife and I were considering trading in our 2 cars and only have one. I did my research and knew what my price was going to be. We dealt with Tommy Smith as our sales rep. Tommy is young and eager but not pushy. He did an excellent job taking care of us. We also dealt with Mack. He worked hard to get to a price we could both agree on. The only problem was I was NOT aware or the dealer installed options to the tune of $1288. This extra amount was VERY close to a dealer breaker. Something has to be done to inform the buyer of the dealer options sooner in the buying process. Other than that the experience was as pleasant as buying a new vehicle can be. It did take much longer than I expected to finalize the sale.
Bought a new 2018 Hyundai Elantra from this dealership and was very satisfied with quality of detail and service. I received a fair price and my trade-in was equally fair priced. Follow-up was excellent, as well as the presentation from the salesman. I would definitely go back for another vehicle.
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