Wow...what a relief!
I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol
To clarify I knew ...I didn't hit people or property because had clear view as making turn.
Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed
As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol
And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor.
So obviously I'm anxious to get mirror fixed...quickly.
Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)...
Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible ..
Not to cry poverty but new I had very little ...64.14...lol
in checking ....and credit cards tapped
Very tired when I got home so decided to forget till tomorrow morning.
Got up early and did some research on side mirror repair...glass, entire unit etc etc...
Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism ..,
Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself ....
Then self doubt set in ...lol...would I make it worse ...would glass fall off
I needed wanted professional help! For my car..lol
Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love.
But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair .
All right I'll get to point!
Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ????
Alright I'll finish ....
So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set.....
Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):)
Definitely my hero...
And this is consistent with all my dealings with them...
Gary ....off the charts fabulous...Kevin ...awesome...
Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor
I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)
I love my Nissan!
by Paula’s hooked on Nissan from Austin, TX
December 19, 2018
My Nissan is amazing! I used to own a Ford, but a deer jumped out of no where and totaled it. I purchased the Nissan and I love it!
We have been customers of County Line Nissan for over twenty years.The staff is very professional and know their business. We did not feel rushed or pressured when the salesman, Tyrone Patterson, was showing us around and explaining things to us.Scott McCann was extremely helpful in getting us what we wanted for the price we were willing to pay.
Reliable and trouble free.
by Golfnerd from Norman, OK
January 10, 2019
Consumer Report rated this car as one not recommended. I bought this car new over five years ago and have no problems at all. I sometimes don’t know how cars get there ratings. I feel real good about car.
Just had the best experience buying a car last week at County Line
Nissan . Thanks Leroy , Ed
The perfect first car and commuter car.
by EDeer from Walnut, CA
January 10, 2019
This car was very reliable and comfortable for an everyday drive and/or long distance. The interior was designed very well to fit the needs of the driver and its passengers. The drive is smooth and easy--high recommend.
Leroy was excelent to deal with . He listened to what I wanted to spend, never presured me into anything more. We ended up as a family buying 3 cars from Leroy that day. Very good salesman to deal with.Sal is the manager and he also came over to us to work the deal with us . Both were excelent to work with . Thanks guys We love our new cars
by Susan from Rutherford College, NC
January 7, 2019
This car meets my needs. Great car and fun to drive. Car has plenty of room and is very stylish inside and out! Great car for the money!
Great experience no pressure in
Buying a car listened to the customer first. The sales staff very informative of the vehicle you are interested in buying.
Not bad for a fleet car.
by Altima1980 from El Paso, TX
December 17, 2018
I've owned this car for two years. I am the second owner. This is my third Altima. I have the 3.5 SL. I'm not disappointed with this car, nor do I dislike it. I also cannot say that I'm overly impressed with it. It does it's job, but I feel that build quality has declined since the previous two generations that I've owned. During the first year I owned the car I was practically on a first name basis with the dealership service center. I had to have several warranty repairs made. This isn't necessarily bad. All issues were resolved. I just feel a car shouldn't need this many warranty repairs under 30,000 miles. Other than that I do love the design of the car, both inside and out, and the power that the V-6 gives me.
By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
Nissans are always reliable sturdy cars
by Cargal from NJ
December 17, 2018
This car is great so far. It gains speed quickly, has a quiet engine, the interior is very spacious and the enhanced bluetooth features make it even better. I'm still learning all the other bells and whistles but so far I love it!
16 years of fantastic,professional & friendly service
by Godislove from DealerRater.com
November 30, 2018
I've had dozens of excellent, professional, courteous and friendly service work over a 16 year period. ALWAYS treated like a valued customer, ALWAYS treated with respect and kindness. In return, I have also treated them exactly the same. No bad experiences here at all, unlike Crowley in Forestville, who took my money and gave me the WORST experience in car service in my entire 58 years. Stephens is a cut above the rest. Organized, professional and articulate. Biggest mistake I made was not buying my new car at Stephens. I've never had one single bad experience.
Most reliable car I've owned.
by Altima Advocate from Colorado Springs
December 7, 2018
Meets my needs with power and comfort, and has been totally reliable in very hot/ humid and very cold/arid climates. Tremendous highway mileage. Service at Nissan dealerships has been far better than previous experience with Hyundai, and quality of our Nissans far surpasses Hyundai, too.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I just bought the vehicle and so far no problems.
by BarbaraW from villa rica, ga
December 6, 2018
I wanted a car that was as roomy as my old car and this one fit the bill perfectly. A good size with plenty of room for 4 adults.
Recently purchased a Buick Regal from Stephens Buick GMC. The salesman Mike and staff were professional and a pleasure to do business with. Interior design is attractive and exterior is really sharp and car is nothing but smooth riding.
Believe the Hype!
by FrustratedinJxn from Jackson,MS
December 5, 2018
This car meets all of my needs. I used to own a 2010 Chrysler Sebring. Let's just say I won't get anything in the Jeep, Chrysler, and Dodge family ever again. The malfunctions and glitches are endless. As soon as you think you have one problem fixed, another part malfunctions. I'm an All-American but I would prefer to have a foreign car. The maintenance on it will be more expensive but at least the car will last longer.
Great dealer to do business with
Bought 7 vehicles within last 2 years
Each time got a great deal with a smooth process of getting the vehicle
They handle everything including registration in NY
Most reliable car I’ve ever owned
by MissingMyAltima from Hampton, GA
January 4, 2019
This car meet all my needs!! In the 4 yrs I never had a single service issue outside of normal service things. It just lost its value really fast which is the only reason I traded it.
Tony made everything easy and comfortable and explained every part of the buying process. It was a good buying experience. It helped that I went in with pre-approved financing and a specific car in mind.
A great car!
by PhysTherapyLife from Philadelphia, PA
January 11, 2019
This car runs very well, has all the technology I need, and looks great. I don't need anything more than this. And it has great safety features too -- and auto-start!
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
Used faulty power steering pump
by Dissatisfied from Red deer Alberta
January 14, 2019
Power steering is loud and whining but Nissan says it is normal noise. Changed to different power steering pump in2018 but won’t replace 2017 pump
Excellent service, very nice and professional people. My special thank you for Kerry DeMott, sales person Sall. Thank you
Not as nice as my Malibu
by Mama Dukes from Neptune, NJ
December 4, 2018
It’s ok but a much lesser car than what I had. It has no safety features. No back up camera, radio has no bluetooth for music( have to use an aux cord), no heated seats, no blind spot warning, no front or back proximity warnings. It’s a basic car. Runs well, gets good mileage but blows all over the road in the wind!
What's not to like! The price was great and the salesman personable and knowledgeable. Plus service department is outstanding.
This is my 3rd Altima.
by Mike K from Brandon, South Dakota
December 31, 2018
The car surpasses all my expectations with reliability and fuel mileage. I average 60, 000 miles per year, and get 35mpg in winter, and 40mpg in summer months. Rotate tires, change oil, never a issue and has a high trade in value at 90,000 miles..
We recently purchased a Subaru here for me and when my husband got into a car accident and needed a new car we knew just where to go. Anthony and Rich are amazing. They were so wonderful and walked us through everything step by step. You never feel like you are being taken advantage of here, but genuinely feel taken care of. Our girls love it here and the staff were so kind and patient with them as well. They felt like honorary employees :-). We always felt welcome when we walked through the door. We know where we will direct our business if the need ever arises and we know where we will tell our friends to go. We appreciated the professionalism and care we received at Brewster Subaru!
A good car for my daily needs
by Randlebhz from Memphis, TN
December 30, 2018
I am enjoying this vehicle with its compact but smooth drive. I really hope to be able to enjoy this car more as time goes on
I have a pleasant experience as a first time car buyer at Bruce Bennett-Nissan. I have found the perfect car for my daily commute. The process was done with ease and David and Sue as well are very professional explaining to me every important detail . Highly satisfied!
Love this car!
by TerriThompson from Yakima, WA
December 28, 2018
This car meets all my needs. Its the first car that I've felt immediately comfortable in! Has tons of leg room, don't feel cramped and is super sporty looking. Love the automatic start!!! On these cold days its so nice to be able to start and get into a warm car!!!
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