Used 2020 RAM 1500 for sale in Silver Spring, MD

Louai from Koons Ford Falls Church in northern Virginia provided excellent sales experience and I recommend him to anyone in the market for a Ford.

I owned either Ford or Chevy trucks in the past this is my first Ram. The Rebel trim package won me over with the panoramic sun roof 12 inch infotainment screen etc. it’s a beautiful truck with every option and well thought out design. Only had it a couple months so far but I’m very pleased with the truck.

Syed was super helpful and great throughout the whole process. He helped me find a great used car, and was great with explaining all the features.

This 2020 Ram 1500 truck is well made, even more comfortable ride than our previous Luxury SUV. Every convenience you could want in a Truck. LOVE IT!!

Joy was very helpful and professional. She tried to get me in a car with my various request. Very helpful. She has great customer service and personality. Brandon the finance manager was also helpful. Will be back

V8 Hemi Big Horn I live love love my truck. Nothing beats the handling of that of a Ram. Steering is nice and tight, it's comfortable, versatile, tons of room, reliable and frankly it's one sexy bad a$$ truck.

I want to send a special thank you to Sessily who provide exceptional customer services, professionalism and expert knowledge. I had the best experience picking up my car. Thank you Sessily for making my experience so special.

It's been a great truck so far only have had it a few days. But the dealership was a great experience. The truck is the most comfortable vehicle I've ever owned.

I have been bringing my car to the dealership for 7 years and always get great service. This time was the same great service for routine service.

The Ram Rebel I got is a great looking truck inside and out. Everyone who sees my truck wants one. It has a great look and comfort on the inside.

I have been going to this dealership for many years now and Victor Sorto is a model of customer service excellence. The dealership has retained him on staff which also speaks highly of the organization and how it treats its employees. I highly recommend both, Victor and the dealership.

They took care of all my vehicle needs. Wonderful job to the entire team there!

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

Just bought a Chevrolet SSR retro pick up in the used truck dept. Couldn't be more pleased with this dealership from the sales rep to the manager. After looking for the SSR for at least 2 years, this one definitely was best overall condition and the deal was the best. BTW: they don't jack up the Internet pricing, and do follow up phone calls My rating for them is A

Bought a new F-150 Platinum. Had some challenges with the prep and delivery, but the General Sales Manager stepped up and made it right. Very pleased with their responsiveness. The price I paid was fair, so no complaints at all. I appreciate when a dealer is sincerely interested in my satisfaction.

Alanna Baylor has the best customer service I have ever displayed to me and I am 60 years old . She takes her time with explaining everything to you and keeps you updated and most of all I trust her! When she suggests something I need I would not hesitate to do it and I’ve been told I am frugal . If Ms Alanna would transfer to another dealership I would transfer my patronage wherever she goes . I spoke to the general manager and he was not surprised ( many customers have praised her professionalism) I wish I could give her 10 stars instead of five . She needs to train all new service advisors and even be in commercial for Honda !!!!!

I would definitely recommend Fair Oaks to anyone looking for a Used vehicle. Bonnie provided excellent service. I left today with a new Grand Cherokee. Thank you Bonnie for your diligence, attention to detail, and kindness.

Service writer CP was outstanding the way he handled me and my attitude with professionalism the whole time and taking care of my needs .Great job.

I've been getting my truck serviced here since 2014 and the service is just top notch. Each time I walk away thinking they can't get any better and today they just outdid themselves. Wes is the model for customer service and every single employee you encounter is friendly and helpful! I will seriously continue to buy dodges because I know the service on it can't be beat!!

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

This was an easy, straightforward buying experience. Billy Wilson, the Sales Consultant, was low pressure, and handled the negotiation and transaction very well — I recommend him. Dave also made the purchase and finance paperwork painless. Most important, I got a great deal on the car I purchased, and a very fair offer on the trade. Give these guys a try.

Came in for vehicle service. Technicians were courteous; took the car in for service on time and alerted me when service was completed. Also, waiting room was clean and accessible to vending machines. Kia service techs did a great job with maintenance.

Two days ago, I saw a 2014 Forester on Dulles Motorcars Jeep Dodge Chrysler Ram website and I contacted them. Only few minutes later, I received an answer from Cody Adams. He was extremely professional and respectful and did not mind answering all of my many questions. I liked what I heard from Cody and decided to go see the car. In less than one hour, I drove out with the car and had everything done! This dealership in NOT your typical dealership where the salesman goes to get the "manager" to pressure the customer! As a matter of fact, the manager came out and talked with me less than 5 minutes and left and allowed me to make my own decision without any pressure.

Pros: Easy process, outstanding customer service, we LOVE the car, title and license plates were delivered incredibly fast. Cons: Delivery of the vehicle was delayed multiple times due to logistics challenges. This was pretty disruptive to our schedules. I know it was likely out of their control, but setting expectations is really important. Overall I would buy from Carvana again and I would definitely recommend them to anyone.