Outstanding service throughout the process and after!
by Jon9414 from DealerRater.com
November 1, 2018
I just want to say I enjoyed my time at Avondale Dodge. Nygel Newborn was awesome! He was a laid back guy and never pushed us. During the time, it felt Nygil was a friend trying his best to get every incentive and rebates. When I walked out of the dealership, my daughters said they saw rainbows and unicorns, on how happy they were as well.
Although we spent more time at the dealer than anticipated, DeWayne was patient with us. He was friendly and helped us find a Ram within our budget that we love. Jesse, in finance, was very informative and explained our options available for refinancing in the future to decrease the time and amount we pay. We had a great experience overall.
I had been out searching for a new truck for a couple of weeks. I decided on what I wanted and set the financing up ahead of time. After the horrible finance service I recieved at another dealer I was expecting the worst when I contacted Thad at Larry H Miller. I told him what I wanted and asked for an out the door price on the model I was after. Thad got me the price I wanted and I headed to the dealership. When I arrived it was the easiest process I have ever had at a dealership. We walked out to the truck, I said thait was the one I was after and went in to sign the papers. Half an hour later I was in the financing office signing the last of the paperwork. The only negative i have was the time I had to wait for the detail guys to finish the truck. After a time I realized how many cars they were dealing with so I sat back waited. Thad and the guys in finance had it set up and ready to go much quicker than I expected without any pressure to use their financing company, without trying to sell me products or services I didn't want, and without any B.S. I have already recommended them to others and I will continue to do so.
From start to finish these guys were great! Super thankful I ran into Rudi over at Larry Miller Dodge. While making the deal he walked me through and introduced me to everyone over at the Larry Miller family. Hand shakes, smiles and great deals is what these guys are all about. Hands down best experience I’ve ever had at a car dealership. If you need or just want a new car please give Larry Miller Dodge a call and ask for my guy Rudi, you won’t be disappointed!
Went it just to browse new vehicles & left with a 2018 Dodge Ram. Our salesman, Iran took good care of us. This is my 3rd purchase from this dealer. Great incentives! Matt in finance does a great job as well.
They called me back the same day I sent a message, my advisor Chris was thoroughly polite and professional, the paperwork was quick and easy, and I was treated just as well on a recall repair as if I had been a paying customer. This is the kind of service I expect from dealerships (sadly, so many are lacking) and LHM and Chris delivered!
Have an Nissan Altima. Hit a curb and blew 2 tires on Bell rd. Able to make it to. this Dodge service. Extremely kind courteous helping me get 2 tires and a rim. Took care of me in about 1 hr. Best service I ever had!!
I was browsing through Ghibli on cars.com and saw one that I liked from Scottsdale Ferrari. Minutes after I emailed the dealership for more info, I was contacted by Demian K. I drove over there to do test drive. He guided me very well. I was buying this as trade-in, but the quote I proposed wasn't reasonable. Maybe a chance still there to negotiate but will see.
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