Being in a service related field myself, I felt I made the right decision in the vehicle and where I purchased from because of the service provided by Matt Saunders and Wendy. Had great conversations with both, as they were attentive to what I was looking for.
Chase Paulson is the man to see if you need a new vehicle! Great experiance at the dealership in New Richmond! Very friendly and not pushy like anywhere else. I would highly recommend seeing Chase as he is the best at the job. Bought the jeep for my wife's birthday and he even helped woth the surprise. Thanks a million
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
David Klein was very helpful and not pushy. Just a different attitude than most car salesman you encounter. Very refreshing and made the whole experience that much better. The finance person was also very friendly. The price for our new vehicle was good compared to other places I shopped online. I would highly recommend this Coon Rapids Chrysler dealer. And our salesperson, David Klein
I was shopping for a used truck and was 90% sure that I would buy a Ford 150. After comparing the Ford 150 and the Ram 1500 it was clear that you get more for less by going with the Ram, plus the ride is by far the best truck ride that I have ever been in.!
While I thought I was going to buy a used truck, Chaz showed us all of the options available to us and going with the new truck made sense. We got the truck we wanted, with the full warranty at a cost that is not much more than the used trucks we were looking for.
Chaz was great. He was very patient as we worked through the options. He was great about showing us the options without pressuring us towards a particular option. After the purchase Chaz still has been extremely responsive when I have had questions or needed anything done with the truck.
Everyone I have dealt with at the dealership has been exceedingly pleasant and helpful.
Overall, it was one of the best buying experiences that I have ever had.
Called in after seeing a large amount of oil under my 2018 Ram. Service got me right in, diagnosed the problem, informed me of situation and fix, fixed it up and had me on my way in no time at all. Overall great job!
Oil, tire rotation, and recall service. Dropped it off after closing time and got a call that it was ready to pick up the next morning when I got into the office. I didn’t ask for a rush order, but they got it done really fast.
Fast oil change everytime that I am there. I didn’t buy my Dodge Ram at that dealership but they still treat me with great respect. Awesome dealership. Really is a fast oil change everytime that I am there.
I walked into Dodge of Burnsville after work one day looking for a new work truck, the place was pretty busy. Malcolm asked if I needed help with anything, And I told him what I was looking for and he took me around and showed me a few trucks that they had available. Shortly after that I had a family issue come up and had to put on hold my purchase of a new truck. Malcolm kept in contact while I was I was taking care of my family, and during that time, the exact truck I wanted showed up a the the lot and Malcolm reached out to me and we struck a deal on a 2018 3500 that i wanted. Malcolm is truly an asset to Dodge of Burnsville, an Is great at his job! Even after my purchase he kept in touch to see how things are going, which I think Is truly a window into his character as a person! I will ONLY do business Malcolm from this point on, and have already referred a few friends to Malcolm for there next purchase!
I dropped in for an oil change. The service person attended to me quickly asking all of the pertinent questions. The service provided was fast and thorough. The waiting area was clean and comfortable. A very good experience
Buying experience was great. Very accommodating and helpful. Sales staff was very helpful. Service has been great. Previously had another brand of pickup. Not only is the 2019 Ram a big step up, but this service department really makes you feel like your business is important to them.
Had some recalls done! I was in and out of there in about an hour...
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