Went over and above expectations and thankful it was such a pleasant experience leaving us overjoyed with our decision. Thank You!
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Always easy to set up an appointment. Everything and everyone is on always on time and great to work with. Buying a vehicle from Merit Chevrolet was one of the best decisions I every made.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
The best auto buying experience I have had in forty years of purchasing cars. Very fast, very upfront about pricing, and to the point. Very painless.
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
I am astounded with the Merit Service Department . Our Equinox is now 2 years old. This is our 2nd Equinox from Merit. I didn't think I would go back for Service but my Equinox says "let's go back to Merit for Service, I like it there!". After my last Service, I called Brock about a mistake made with an adding machine and he took care of it with no hesitation.
Most safest truck I've had
by Boomboom from Danville va
December 19, 2018
Husband went for oil change and traded for 2018 Camaro said there was pull in rear my xxx. 2014 to 2018 are mint. So I'm ready to trade back car for new truck.
I started shopping for a new Silverado pickup equipped with the new High Desert package in mid April. After having had a less that positive experience shopping at my local Chevy dealer I ended up giving Merit Chevrolet a shot, and I'm very glad I did. From my initial visit when I first started to gather some information on choosing the right truck to taking delivery last week of our factory ordered truck I left impressed and completely satisfied after every visit. Jason Wolske, our salesman was outstanding in his efforts to help us. I had a lot of questions in purchasing a new truck and in addition to dealing with Jason I also dealt with Ron Hogan, Chad Dubois, and Shane Axel. Every one of them took the time to answer all of my questions and offered great advice in choosing the right truck for our needs. When it came time to finalize our deal Glen Orehorsky did a great job of helping us with the financing. We would highly recommend Merit Chevrolet to anyone who is shopping for a new Chevy. Chris Rinkel has put together an outstanding team of employees who really know how to treat their customers with respect and put your trust in.
by Walker from Seven Springs
January 6, 2019
The vehicle rides well and performs well, however its way to pricey for the current economy. I chose to pay for it so that s on me. Overall great ride.
Always a pleasure doing business with Merit Chevrolet. Extremely professional, courteous and quick to get me on my way when I bring my vehicle in for service.
Mike Straley is a top notch consultant!
Always starts and drives well
by Truckguy from Placervile CO
November 15, 2018
This truck is always super reliable and starts right up every time. Great styling and comfort inside the cabin with minimal road noise. Profit mace is great and for a full size truck the MPG is fairly strong as well
I was very impressed with both our salesperson Diane and the finance person Jason. I would definitely want to work with them again. They were respectful of my time and seemed very genuine, not fake like I've experienced in the past.
Low horsepower bad viberation
by William d p from Good lettsville
January 4, 2019
I have 2003 2500 4x4 with 260000 miles on it that rides better .performs better handles better and is twice the truck this 2016 Silverado 4x4 is. It is just a beautiful peice of expensive junk.
My daughter's 2013 Chevy Malibu started leaking light pink liquid on the ground the Friday before the car was brought into Merit (9/19). Neither my daughter nor I are mechanics, plus the fact I'm single, so having Jeff Michaelson available to consult by phone helps out immensely. I called Jeff on Friday and he said the car should be looked at, so Jeff got me in the following Monday. Brought it in and it turned out to having to replace the water pump along with (2) transmission cooler lines. As soon as the mechanics figured out what it was, Jeff called me. He let me know right away that the water pump would be taken care of under the power train warranty (I think that's what it was called.) We would have to pay for the transmission cooler lines and Jeff always gives me an approximate price so I'm not hit when I pick up the car. I gave him the OK to go ahead and it was fixed that day. I am the one who brings the 3 Chevy's in for repair/maintenance since I work so close to Merit. On a side note, my son's Impala was being worked on in the body shop that day, so I had a rental. I always have my manual in the car with me so I can tell when certain code signs come on so I know what's wrong. The rental car didn't have one that I could see, so simply called Jeff to ask what that was. I had accidentally hit the cruise control button on the steering wheel. (I don't use cruise control that much). My being able to call him for simple things like this add to the service he provides and why I ask for him each time I go there ... another plus for the service department at Merit having someone like Jeff to work with.
Most comfortable vehicle I’ve owned.
by Kylenelson from Paradise, Ca
December 1, 2018
In 6’5 so the space a vehicle offers is a huge factor when car purchasing. The Silverado has ample room for my legs while still offering plenty of room for passengers behind me.
Elijah in sales and Amber in finance were absolutely amazing to work with! They helped me get the car I wanted, for the price I wanted! I would highly recommend this dealership and highly recommend Elijah.
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
Great Experience Sales andservice.
Will continue to visit
Lots of power but good gas mileage
by Gene17LTZ from Normandy TN
December 3, 2018
I really like my 2017 Silverado LTZ crew cab. It has the 420hp 6.2 engine and the 8 speed transmission. It has plenty of power for passing and towing, I get 22 mpg in all around driving. On the highway it is smooth and quiet, great acceleration.
The only negative is that the transmission occasionally bangs into gear at low speeds.
We called before going in to test drive a car and the person who helped us was Kent, when we test drove the car he showed us some other options and we absolutely fell in love with a car that he showed us! He was extremely helpful and went above and beyond to ensure we got a good deal, by far the best salesman I’ve ever had the pleasure to meet. Thanks again for the great customer service and beautiful car!
Great work truck
by AZSparky from Phoenix,AZ
December 1, 2018
Perfect truck for my needs as a contractor. Strong engine with plenty of power for towing. Roomy and comfortable interior. Rides very smooth on highway and local roads.
Really great people to work with. I found an Impala online that was $3k below book value, called and asked them to hold it. I was willing to drive 40 minutes out of town since they are located in Hastings. When I showed up, an hour before they closed, they were happy to help and stayed late on a Friday night to complete my paperwork. They also detailed the vehicle and had it cleaned up and spotless when I picked it up the next morning. Highly recommend them. The salesman I worked with was Trent B., and he was awesome and very knowledgeable. Wouldn't hesitate to recommend them to friends and family. Thank you!
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
We rececntly purchased a Used 2011 Malibu from Brad at Valley Chev in Hastings. The car was everything he said it was and it was a very pleasant low pressure experience. It was a quality car and the paperwork was quick and easy. I would recomend this Dealer to a friend.
The best truck I have ever owned
by SDCARICK from San Diego, CA
January 11, 2019
It has everything you can expect in a truck, seats 6 with plenty of leg room. A tool box under the rear seat. And lots of cargo area.
I just purchased a Used Caravan from Joe O'Brien Chevrolet in Hastings. I just wanted to say that this was a very pleasant experience. Nice friendly process without the usually used car dealer games. Well worth the drive to Hastings. Thanks also to Eddie. Pleasant experience. (If the van is a good as the dealer, it is a good deal.
It’s the only pickup I’ve owned
by gewanna24 from Luther, Ok
January 11, 2019
It has plenty of leg room and comfortable. It doesn’t get very good gas mileage and I’ve only got 14,000 miles on it and the tires are wearing out.
Very professional, respectful, consultative/not pushy, don't need to be a negotiator to get a good/fair deal. It was an enjoyable experience and a dealer I am recommending to my friends.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
We just bought a 2014 Mitsubishi Outlander Sport from this dealership. We worked with Henry, who was incredibly helpful and easy to work with. He really listened and was fun to talk with. Freddie did our financing, and he made the process quick and easy. It was actually an enjoyable experience! There was no pressure whatsoever to buy, and we got more than we expected on our trade-in. Even after adding a few of the additional service options, we got a really great deal. And we love our Mitsubishi!
Chevy truck guy for 23 years
by JB from OKC
December 8, 2018
By far the best Chevy truck I’ve ever owned. I’ll always own a Chevy truck but this one is particularly difficult for me to let go of. Great truck, great deal.
I had a wonderful experience visiting Borton Volvo and I enjoyed the process from the beginning to the end. More importantly we love our Volvo and I am glad Joe Schad helped us make the best purchase for our family needs.
very nice interior and comfortable to drive.
by musicman from Port Richey
December 5, 2018
beautifully designed a very smooth ride and lots of leg room for a double cabin. the radio has great sound and u s b ports witch are great for my music .
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