Jerry took the time to insure I was satisfied with the repair of my vehicle. He provides excellent feedback and listens to what you need. He then goes above and beyond what the customer ask of him. If you truly want to insure you get the proper respect as a customer and if you want to ensure repeat customers then I would make sure all your service advisors perform as well as Jerry. No two people are alike but it???s a very comforting fact that I know who I???m going to ask for when I come back to Huffines Dodge
I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
I thought they might wash my car, but they washed and completely vacuumed my car. It was spotless and beautiful. I got much more than I ever expected. The service people were all extremely nice and helpful. Thanks again Sewell staff!
John made the normally aggravating auto buying experience enjoyable. He was not pushy but allow us to go at our pace. He took the time to explain all of the features of the vehicle and answered all of our questions. Would recommend John to everyone.
The sale manager Zack set me up with Adam Ortiz and Adam was very helpful, knowledgeable and professional in helping me through the process. Even after the purchase he came to my home and went over the truck and explained everything to me and even helped me set things up. I would defiantly recommend Huffines and Adam to anyone looking to make a purchase.
It was a breeze. Adam Ortiz sold me the right car for sure.
by rcuellar53 from DealerRater.com
November 29, 2018
Best service ever by Mr. Adam Ortiz. Adam had an answer for all my questions with out a problem . I felt really important as a customer and will recommend Adam and Huffines Chrysler Plano dealership to my friends and family. Thank you Adam you are the best!
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!
Best buying experience. RT was great, treated my like I was buying a new car. Very polite and extremely helpful. Buying a used car here also included oil change, rotating tires, filling all fluids, detailing the car including shampooing carpet, filling the gas tank and a spare key with fob. My family was so impressed that they are now buying a car for their family.
AWESOME experience. David Hamilton and Keith in used sales truly amazed me. They did what they said they would do!!! That's not common with most dealership's. We looked at a truck Saturday afternoon in the rain no less and CJ Ramza in finance had us driving home with the truck my husband wanted thanks to this great group of guys. Thank you all!!!
Today is the 2nd time I've bought a car from Dodge City! Roberto Lozano found the car I wanted within minutes, C.J. not only found the finance for the car very quickly, but even lowered my car payment. Thanks for the great car experience for the 2nd time! BIG SUGGESTION: I bought GAP insurance for the 2nd time because after my 2nd car was totaled, I'm only in a new car again because the GAP insurance made sure I wasn't upside down for $8,000. Buy GAP insurance, no matter what!
I was looking for something affordable and at low cost. Al, RT, and Angel helped me find something that I was looking for and manage to satisfy my father while in the process. They found me a brand new car and I fell in love with it. Being in college and considered a "ghost creditor" they manage to make things happen. I'm thankful for that and they have great attitudes! The vendors were overall great people. Fred also helped me out when it came to the finance. Being a college student with a college budget that's very important. I would recommend them to everyone! Thank you for making my first time buying experience great!
Great service great staff and if you'relookong for a car come see Juan banda. He saved me a lot of money on my new Altima. Whenever you’re ready come see Juan, just bring everything he asks! :D
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