would buy again, had a great experience, fast and smooth, recommend David Neuberth as salesman
2019 RAM 1500 Big Horn Review
This Ram has everything on it you need.
by Duck from TEMPERANCE
May 3, 2019
5
The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.
Got to Work with Dave on the purchase of a new/used vehicle. I saw the vehicle on the internet and called them before making the trip which was almost a 2 hour trip, The lady who answered the phone ( I believe she said her name was Nicole) was very pleasant and transferred my call to Dave. Dave said they did still have the vehicle and when we arrived he had it sitting down at their office. After showing me the vehicle and were there was a rust spot on the rear quarter panel which he said they would fix he gave me the keys and left us take it for a test drive.
When we got back we told him that we were interested in the vehicle. While doing the paper work we asked him he could do the paper work and if everything was good we would come back the next day to finish it up because we had another appt at noon. To my surprise Dave says well the vehicle is yours because i guarantee everything is going to be fine so why don't i put a dealer plate on it and let you guys drive it home today then you can come back in the morning to finish the paper work. Being we live two hours from the dealership this was a complete surprise.
We took him up on his offer which saved us from driving two vehicles once again, The next day all the paper work was ready for us when we arrived and it only required signatures, Dave then gave me a paper which i never saw at any other dealers, This paper was called We Owe You. On this paper he wrote that they owed us Pa inspection and emissions along with have the rust spot fixed. The service that Ron's gave was superior and I couldn't have been treated any better. There was no pressure like you get at other dealers.
Thanks for the great service
John & Toni
We were just looking and saw a SUV that would fit our needs ,our salesperson was very knowledgeable of the car and not pushy (Dave) . I would recommend him and Ron's to my friend and family.Our son(Robert Boone) was the person that sent us there in the beginning .
Heritage Chrysler Jeep Dodge RAM Owings Mills Review
"I Went to Jared"
by J. Sabb from Owings Mills, MD
November 5, 2018
4.7 (2252 reviews)
Jared was awesome. He was upfront with us about everything and worked with us to get exactly what we wanted. I would definitely recommend this dealership, Jared and his incredible personality
2019 RAM 1500 Laramie Review
Nicest truck I have ever driven
by Leaser from Kokomo indiana
May 9, 2019
5
This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.
My experience with Heritage Toyota Owings Mills was just incredible! Definitely a place to buy, great experience with all staff, brought a new 4runner for my wife and stand out the professionalism and dedication of this team , very sure all costumers going Home with a great smile on their faces like we do. Thanks team Heritage Toyota Owings Mills !😊
2017 RAM 1500 Big Horn Review
Best truck I ever owned
by mustang1123123 from Morristown, NJ
May 15, 2019
5
Smooth, good looking, Hemi strong RAM that made you feel like you owned the roads. Could not have asked for more out of a Truck, and I have owned many.
I had a wonderful experience. Unfortunately, the car I wanted was sold before, I had the opportunity to come into the dealership. My salesman was wonderful and kept me abreast of the availability of the car. Based on my experience with him I would recommend this dealership to anyone that is looking to purchase a vehicle.
Subaru AutoNation in Cockeysville was recommended to me by a service manager with another car company. I am very pleased with the overall experience and service they provided. John was great to work with- he answered all my questions and went out of his way to be helpful!
2019 RAM 1500 Big Horn Review
I cannot believe the fuel economy!
by NickOB from Hazel Green, AL
May 9, 2019
5
4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.
I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!
I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.
The truck has better acceleration than I was expecting. Great fuel mileage, will be testing out the towing soon. Very comfortable and roomy interior design
We recently went down from York, PA to purchase a 2018 Focus ST. Pete made the transaction as smooth as possible throughout the whole process, and amazed me with all the work he put into it before he even knew if we were really going to come down and make the purchase. Pete gave us the best price available and we have a local Ford dealer I had given the chance of getting business and they said they just weren't able to get as low, at their closest they we're still 1400 dollars more then Pete's price at Koons. So if your looking to buy a vehicle, it definitely will improve your chances of getting the best price possible by dealing with Koons. The finance manager Harry made the finance part of it easily understandable and got us a great rate and payment. Thanks Pete and Harry for the great service and any further vehicle purchases will be made at Koons, and we will pass on the idea that if someone wants a great deal where to go!!! Also a side note, we had always been weary of purchasing out of state and thought it came with alot of extra paper or side work, absolutely not, I think it was easier working with Pete at Koons than it was buying my last car here in PA. They took care of everything there, no extra work needed.
Russell and Juliana Krupa, my new Service Consultant, took very attentive and effective care of me and my S Class MB. I recently referred a good friend to Russell who had had purchased his Mercedes on the West Coast. He was also delighted in the personalized care that he received. I consider this dealership outstanding!
I bought a brand new Dodge Grand Caravan from Tate in August of 2015 and the overall process in doing so was easier and swifter than initially anticipated. I use the car for work a lot, and by a lot, I mean on average I put about 5,000 miles a month on it which means that I swing by the service center at least once a month to get the vehicle properly tuned. So far I have not had any issues with anyone there, the customer service representatives have been more than pleased to help and very friendly, especially Thuan who always greets with a smile and doesn't waste any time in aiding you. The mechanics are great too. Each time I pull out of the shop, the car drives like new, as if I had just bought it. In other words I highly recommend their services.
2018 RAM 1500 Express Review
Traded my 2015 Chevy Silverado V8 5.3, 6 spd, 4x2,
by Retired Skipper from Tucson/ Colorado
May 4, 2019
5
My Chevy with apex 350 HP V8 4x2 was nearly always in the range of 21 MPG, where my 2018 Ram is running about 19 MPG, but is 5.7, and has 4x4, making it a bit heavier, plus about 50 more HP. The Silverado was quick, but the Ram hauls! Learning to keep my foot out of fast...
We make an annual trip of about 1000 miles back and forth to COfrom Tucson AZ, will be interesting to see how it does for MPG on highway.
Looked closely at the 19s, but purchased a slightly used 18, saving us about 10,000. Am questioning the wisdom of not getting the19, with latest technology?? Bottom line, darned hard to beat an exceptional truck! My toughest adjustment is the hockey puck transmission selector. I nearly purchased a Ram when I purchased the Silverado, but didn’t like the puck, I was correct, still hate it, lowest part of the truck! I’d pay more to have a traditional gear selector!!
Keene is not the closest Ram Dealer to my house by any means. I used to take my 2011 Ram 3500 Cummins Diesel to another Dealer but wasn’t happy due to rude employees and long repair turn around. Keene has always repaired my Ram while I waited with no repair issues. Keen also has a fantastic oil change program that is very affordable. The staff is very friendly. I will continue to trust Keene with my vehicle service needs.
2018 RAM 3500 Limited Review
First time Ram owner, loving this truck!
by Mario & Julia Calixto from Waxahachie, TX
April 28, 2019
5
Drives like a dream! We pull our 32ft Fifth Wheel and needed a dually, this truck is awesome! Great towing and looks like a million bucks!
I had a 2005 Ram 1500 and it was great. I love the new style of this truck, it had everything I needed. For the price it should have had at least heated seats.
I had a great experience my first time at Keene-Dodge-met the owner...very nice guy!I recently moved to Jarrettsville-I'm a hop skip and a jump away from it.everyone was so nice and Informative.¿
2019 RAM 1500 Big Horn Review
Great Truck
by Ledskof from Roswell, GA
May 6, 2019
4
The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice.
Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice.
Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable.
I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning.
Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly.
In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything.
I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents.
In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.
Vehicle available to be shipped to your home. Contact
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Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5135 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2017 RAM 1500 Rebel Review
Awesome love it
by Rc2778 from Framingham mass
May 14, 2019
5
Bedt vehicle I've owned would highly recommend to anyone was not sure if I'd like diesel but its a great engine uses my less fuel than my hemi did with plenty of power
Vehicle available to be shipped to your home. Contact
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2018 RAM 1500 Laramie Review
LOVE IT
by Paul from IL
April 24, 2019
5
This car is better than my expectations , roomy , quick
Room for the family and the two large dogs
Hauls anything and everything.
Love everything about this truck
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