Used Subaru Crosstrek for Sale in Mchenry, IL

For those that don't want to read the full story here is the short: Hayden Butler was my salesperson and was amazing, he listened to what I wanted for a car, and when that was looking more and more unlikely, made an amazing suggestion for a comparable one that I love! have recommended it to my co-workers and shared with everyone I know, completely worth the drive for a car. here's the full review: Initially I was not looking for a car at all, I was looking for information about where I stood with my car (as far as value vs what I owe, what options were present to me and such). I went to a local dealer (name omitted because this isn't about downplaying them) and had what I will simply put as the worst car experience I have ever had. sales people never once asked me what I wanted and just threw $12000 used cars at me trying to sell them. Needless to say I was frustrated and ready to just be done. I got a phone call a few days later from Ray's CDJR, the lady was super nice and I told her up front that I was not interested in selling the car right now, but she suggested coming down for a visit and seeing what they could do. I figured "why not". I drove the 55 miles down to Ray's and was introduced to Hayden. Hayden instantly took me to his office and began to ask questions to me and my GF, getting to know the backstory behind me and where I was. My initial desires were in the Dodge Durango GT (we had rented one and loved it, looked to buy/lease). ultimately we came to the conclusion that it was not feasible at this time to get one, so I had inquired about the Journey (given its a smaller in the dodge family). Hayden found one for us with the features we liked and the colour that i liked. we test drove it and liked it, despite missing a few features (backup cam and such). we ran the numbers and they gave me a great value for my car and worked it so the payments would be right in my budget. I had some concerns about the journey and it being a 4cy 4speed engine and that i couldn't shake that fear, Hayden looked around for more that were in the 6cy variety but we couldn't find one. after what seemed like another trip heading home with my old car, Hayden suggested the Jeep Grand Cherokee and that they could work to get one in my budget range. we were driven to a separate lot where he showed me the model (in the colour i liked, with all the features i wanted). i fell in love with the car almost instantly, and Hayden and told me the facts about the car and how it was very similar to the Dodge i was asking for. upon asking why he hadn't suggested it earlier, he stated "well you weren't looking at the Jeep, you were pretty set on the Dodge". that statement was amazing to hear, as it showed clearly he was finding stuff to fit my needs and wants first, and suggesting what would fit my desires after. we worked on the financing and i left that night with a car that i loved, in the price i could afford on a lease that i could follow. This was the best car experience i have ever had and i would recommend it in a heartbeat to anyone looking to get a new car. Hayden was amazing (and i have to give xxxxx to the intern assisting as well) and he is the first person i would tell you to ask for if you go.

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

Bought my 2012 rogue 3 months ago best buying exp in 40 yrs of buying cars excellent staff great deal. Now 3 months later a mechanic not with dealer tells me rear brakes rotors shocks all bad approx $1100 dollars. Went to dealer and they are doing all repairs. No charge how great is this place to deal w thanks I'm a retired police officer on a pension n these guys are the BEST

I drive for my job. Door pockets aren't large enough or square to be useful. Center console is a C minus! I'm 5'5., must reach way back to lift storage cover. VERY BAD. there are 2 useless recesses in the center console --too shallow to hold a cell phone or pen -- what are they for? cup holders set too far back. and PS: never open the door if it's been Snowing!!! it all lands in the driver's seat. Obviously not designed by an outdoor team!

Dan and Patrick were the two salesmen who helped me out. Jessie was the finance rep. I inquired about a 2017 Subaru WRX STI and got a prompt response from Patrick. My buying process was pretty smooth and the overall communication with them was great, even being an out of state buyer! More like across the country, haha! Paperwork was sent fairly quick. Happy Subaru buyer!

The reliability, safety, and control (symmetrical AWD) of this vehicle is incomparable to any other manufacturers out there. The heated seats are just an awesome feature along with ease of the controls on the steering wheel. It is raised off the ground just enough for a respectable ground clearance.

First off, let me just start by saying that this facility is state of the art. They really care about their customers here, from the service, to the amenities. We had the opportunity to work with Deanna in leasing a car. I went in to get some work done on my truck and had a few hours to kill so I thought I would look at a new SUV for my wife. I met Deanna who took the time to figure out my needs while being well aware that I was not going to buy that day. Deanna was helpful in explaining how a lease worked as I had never had one myself. She also found us a deal on a 2018 GMC Terrain which was actually a better deal than the 2017 they still had sitting on the lot. She even made sure that I upgraded my existing Costco membership so we could get Costco employee pricing ($550 off a lease) AND a $700 Costco gift card! A few weeks later after selling my wife's car privately, I called Deanna to setup a time to meet with her so my wife could see and drive the 2018 Terrain. Needless to say, she fell in love with it. Deanna was able to locate the 2018 Terrain with the features we wanted. We were able to pick the car up the next day and had everything ready when we got to the dealer so we didn't have to wait for 4+ hours. We were at Marquardt for about 2 hours total for pickup which was a lot less time than we spent at the last dealer just to look at a car... Overall, we have nothing but positive things to say about our experience at Marquardt. I wish all dealers could offer this 5 star service! They really take care of their customers and we are looking forward to being a life long customer. Thanks again Deanna!

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

Outstanding service and quality of work done on my vehicle. I didn’t buy my car from here but even if it just needs an oil change I will always come here. Thank you Keith for your professionalism and care.

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

My daughter purchased a Mazda from Napleton's Mazda right next door. The location is convenient to my home and after researching Subaru vehicles, I decided to visit here. I was pleasantly surprised to see people remembered both my daughter and I (I accompanied her when she purchased her vehicle and she accompanied me on my purchase). My experience was pleasant and the staff here are very willing to listen to what you are looking for and work through cost with you. I am pleased with my purchase in every way!

Love that this is a smaller SUV and great gas mileage but it also sits up high like a larger SUV. Can go off road but never have!

no crazy pressure like I got from previous dealerships. very good explanations of cars and Stan Zia was great.

Got me home during the biggest snow storms of the year. People were even stuck in standard trucks and we still got through without any issues.

The Kenosha Subaru dealership is the best place to purchase a new vehicle, Lori and Lonnie are great!

This car has everything I need & nothing I dont. Drive great. It has all the acceleration you need to get to speed on a highway or pass. No complaints here. First Subaru I have ever owned but won't be my last. The base model has all the technology & safety features need without all the extra nonsense that I dont need. By far the best car I have ever owned even better than my Malibu.

We recently went to Subaru of kenosha JUST to look at the 2018 Subaru outback. Our sales agent was Ben Goldman. Ben was friendly, professional and very knowledgeable! He spent A LOT of time answering ALL of our questions as we had many:-) Because of Ben, we purchased the Outback! Ben went above and beyond to ensure our satisfaction, he even spent over an hour with us explaining EVERY feature the car has! We look forward to many years of enjoyment in our new Outback and know that if we have any more questions, needs we can count on Ben to be there for us! We would highly recommend Subaru of kenosha and Ben Goldman as he is an outstanding salesman!

Only had my Crosstrek a few weeks, but I did a LOT of homework before buying it. I am really picky because I keep cars for 10+ years. I have the Limited - leather seats and great safety features. Roomy interior, comfortable and dashboard is nicely laid out for ease of use. Subaru “Eyesight” is awesome - bacause if it this car was LESS to insure than my 08 Acura. Jury is still out on reliability but so far I love this car - sporty and luxurious.

Went in to look at a used car we found online, liked it but didn't love it. The Sales Consultant (Baker) helped us find similar vehicles in our price range, and we ended up finding the perfect vehicle at the perfect price. Plan on coming back here when we're ready to purchase our next vehicle.

We went from a smaller hatch back to this and it is surprising how much more room this has! We can fit so much! Both of our kids ride comfortably. 1 forward facing and 1 rear facing!

Charles was awesome! He worked with me and helped me decide what was the best combination of options.

The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG

I purchased a 2017 Subaru Outback from Napleton Schaumburg Subaru. Sales rep. Max Angus was very nice and answered all my questions. He made sure I test drove all vehicles and I received a good deal. Good car buyi

Had limited 2017Crosstrek unfortunately badly rear ended by plumber contractor's van. Survived crash. Eyesight and AWD was great, loved higher clearance and visibility around. It was best choice for the money, tried Honda, Toyota, Mazda counterparts - they are good vehicles but Subaru was better for me.

I just wanted to write you a quick note to THANK YOU Schaumburg Subaru for your honesty and dedication while selling me my Vehicle. I've always been wary of car salesman, often with good reason, but you've helped to redefine the stereotype. Thank you so much for answering all of my questions honestly, and making the process not as painful as it otherwise could have been. I'm happy with the car I purchased. Chris, you and your TEAM including J.C. in Service and Tim your Salesman went above and beyond in Customer Service and making sure everything promised was taken care of, and I was totally happy with my vehicle! You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Schaumburg Subaru, and telling them to ask for your Great Team. Thanks again. Deb M.

Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation

I worked with Max Angus and he was great. The whole process was smooth. They were upfront and honest with me the whole time which is what I valued the most. I was in and out the store! I would definitely recommend this dealership to my friends and family.

Best car I have ever owned so far. It is truly a winter bitter specially for someone living in Canada and driving long distances. It has met all my expectations so far.

I bought a 2018 Subaru Forester at Napleton Subaru in Schaumburg in April 2018. This was the best experience I've ever had buying a new car (and I've bought several over the years). The offered me a very competitive price and the sales staff at Napleton could not have been better. They were knowledgeable, professional, polite and really made me feel comfortable with the entire process. My follow-up visit to their service dept 30 days later was great - quick and efficient. I give these guys maximum stars in all areas and have already recommended them to friends and family.

The Subaru Crosstrek is my favorite purchased vehicle of all time. It’s big enough to haul a 5 foot dresser and small enough to park in a tight spot. My next car will definitely be another Crosstrek!!

I worked with Barrett on purchasing a new vehicle. He was beyond helpful in every way! Through the entire process - every single person that I spoke with was helpful and smiling! Great dealership, great people and I will definitely be back for future purchases as well as be bringing my existing vehicles in for service. Great job done by all!!

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

We purchased our 6th vehicle from the Muller Group and couldn't be happier with the 2019 Forester Sport we purchased on 10/27/19. Working with Stan Fooks was smooth and easy - his patience makes him a solid ambassador for Muller. Karl, Harry and others worked hard to give us the best offer and that is greatly appreciated. What we have always marveled at is the service department and how they go out of their way to make things right - always prompt, vehicle immaculately cleaned, vehicle service - 'perfect', and, pricing that works ... just a great team to work with. Muller has earned our trust and respect. I highly recommend this team to everyone - and have done so on numerous occasions. Keep doing the great work!!

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

I didn???t know what to expect buying a car for the first time, my fist srop was at Muller Subaru since it was close to work. I spoke with Jeff Spivak, right away I felt comfortable talking to him he asked what I was looking for and answered my questions. I told him I???ll compare prices and services from other dealership before I make my decision. Within 2 week period I visited 3 dealerships talked several sales team but no one was as kind, knowledgeable and patient as Jeff calling him with different questions and being available when I needed him Jeff helped me through the whole process from choosing the right SUV for my children to what I color I wanted to financing it. Now that I got my NEW Subaru I can???t see myself driving any other car, and I know I got a whole team to help me with any questions and concerns I might have in the future.

I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.

I???ve been getting my 4Runner serviced at Bredemann Toyota in Park Ridge for years (great service department!), but have never purchased a vehicle at Bredemann until this weekend. Wonderful experience ??? spoke in advance of my visit to the dealership to Dave Lurie, who provided price information on 2018 RAV4s. From the time I walked into the Bredemann dealership, I was treated with courtesy and respect. Was not pushed into buying more vehicle than I wanted and could afford, and did not feel rushed to make a decision despite the fact that the dealership was busy with many other customers. All of my questions were answered, and I felt that Dave was working in my best interest ??? making sure I knew all of the key features of the 2 models of RAV4s that I was reviewing (LE and XLE), price differences, color availability. Got a fair price for my trade-in, plus Customer Cash. This is a great time to buy a 2018 vehicle, as it???s the model year end. Everybody on the sales floor at Bredemann was friendly and helpful, and I actually enjoyed my time at this dealership. Not the usual ???swimming with the sharks??? feeling that you get at many other dealerships. Dave worked to ensure that I got the vehicle I wanted for a very fair price, and Tran Nguyen (Business Manager) walked me through all of the financial details in a thorough and helpful manner. This was a large purchase for me and the first time I???ve purchased a car on my own. Bredemann Toyota exceeded my expectations of how I would be treated at a car dealer. After many negative car buying experiences in the past, this was a very refreshing change. Would definitely buy a car from Bredemann again, and HIGHLY RECOMMEND that you buy a vehicle from Bredemann!

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.