Used Subaru Crosstrek for sale in McHenry, IL

Russ (DJ Russ) was phenomenal in helping me score my first ever car purchase and helping me find my dream car, my new 2021 Subaru Crosstrek. He made the buying experience fun and kept me informed without any hidden surprises. I felt very informed and felt confident going in and out of the dealership. They kept it well equipped with friendly staff, a nice waiting area, and went above and beyond in helping me acquire my vehicle.

i am 78 years old and have owned a lot of new cars and this one by far is the best . fun car to drive .

Very friendly, fast efficient process. Great deal overall. Would definitely return for my next vehicle. Enjoying my new car, exactly what I was looking for. I’m happy they had it in stock!!

Easy to get in and out. Car was expensive, the dealer instruction was valuable, but still learning and still referring to the books. Still waiting for the state paper work, will have to get a Pa inspection.

Great service dept! Trevor is my service writer and is very good at understanding the issues. The dealership is customer oriented, Very clean and comfortable.

This car is perfect in every way! Its got racks, leather seats, great gas mileage, isn't too big or too small, and has great clearance and suspension! I couldn't recommend it any more, it's the best!

I love this car. It’s comfortable and gets great gas mileage. I love the Android Auto app. The sound system is perfect. I was able to get the color I wanted.

The dealership repair shop keep us informed on what the repair we need.Great customer service timely manner and John was good on his word to get the car done and fixed

I have loved the car from the start. Good pick up and great mileage along with 4 wheel drive. Can't ask for more. Good value

Very smooth and professional service. The drop off and pickup was very easy. My service guy Michael made the whole loaner and service process very enjoyable

I love this car - and I've had LOTS of cars. I only have 2 issues with it - #1 - the remote start is only available thru an app on my phone - why not have just a remote key fob?? #2 - it makes an odd noise especially when it rains; when turning - I'll be taking it in for 12K mile service soon - hopefully we can get that figured out. Other than that, I love the way it handles, the comfort and the gas mileage.

Overall, very happy with my experience with Napleton Off Lease, Zak was as quick and seamless , very friendly . We definitely will be back for my son s car . Thank you Zak for all the info

I had purchased a Subaru Forester previously..but, I like the Crosstrek more because it’s not as big. It meets my needs. Some in my family have changed from a Ford to a Subaru because they like my car!

Great experience buying a used car . Worked with Jason, closed deal 15 min after test drive, paid exactly what we expected, unlike the first Hyundai dealership we with to. (Tried to slip a $3000 dealer fee to sanitize the inside of car).

This car is fun to drive. It is economical on fuel. It is very comfortable to ride in. Maintenance and upkeep are minimal. Another cost-saver!

This dealership is currently getting renovated inside and it’s beautiful! This is also the first time buying a car that I didn’t feel like I was getting “screwed over” somehow. They were very much on our side and enjoyable to work with.

Solid ride, love the safety features, totally pleased with this Legacy.

This vehicle meets all of our needs and then some. It’s gas efficient at 34 miles to the gallon, plenty of leg room, fully loaded with headed seats and great sound system. Love the little details like alloy wheels and sunroof included. We do a lot of outdoor activity - so the all wheel drive and good space capability is a plus. Love Subaru’s .... drives super smooth and is very comfortable for long trips ! Wouldn’t want any other vehicle. Great visibility and feels safe and secure while on the road !

We drove up to Palatine to see a specific used car at this dealership. Daniela K helped us to see and drive it and we ended up buying it because it was an excellent balance of price and low miles. We did negotiate a bit on the price when they wanted to add a fee we didn't agree with and the sales manager waived it. Daniela was a great salesperson and we would recommend working with her!

This is my second Subaru. I had a 2005 Forester for 9 years before purchasing this in October of 2020. So far, it is great. The technology is easy to use and helpful. It is comfortable, has great storage, and runs like a champ.

I gave Hyundai of Palatine high marks for the following reasons. I have wanted a Palisade since they were introduced, but I’m one of those people that refuse to pay sticker price. I was told to wait a while and the dealerships would take something off sticker. Well, that didn’t happen. I have gone to a few other dealerships that not only wanted me to pay sticker but added a $5,000 “consumer demand” charge. I live 25 miles from Palatine, but decided to call Hyundai of Palatine and spoke to a great salesman named Jason. He was honest and said I will pay sticker but nothing added on for the Palisade. I got a fair price for my trade-in. Jason shows you all the important features you need to know about the new car. I did have an issue after I took the car home and called Jason who put me in contact with the manager who couldn’t have been nicer and agreed to rectify my issue at no additional cost. You should not dread buying a new car. At Hyundai of Palatine I was not pressured and they made it a very pleasant experience.

We really wanted a particular Forester Touring model and the sales team at Zeigler Subaru must have worked overtime to find the car we wanted! Excellent communications via the phone and emails while we waited for our car to arrive. Upon arrival we met the sales team and within a very short period of time, we worked with Joshua and Nia to secure the deal. Could not have worked any easier. Great people to work with and we're very satisfied with them as well as the car. Last but not lease, we were very pleased with the excellent pre-arrival deal worked out with Mike Bihun, the General Manager. No other dealer was able to beat his pricing and offer us such a great trade-in pricing as well. All in all we could not be happier with this dealership and the personnel working there. Highly recommend ! Carl & Kathleen Rohloff

Walked in wanting a new vehicle but left with a certified used that I am very happy with. After spending 3 hours at another dealership with no sale was able to finish up here in just 2.5 hours. Easy, friendly and a good deal.

We received Stephanie's Name as a referral from our next door neighbor. He had bought two new Subaru's in just a few months. We liked the car Matt bought and decided to ask about his vehicle. Then the next day made and appointment with Stephanie to see some preowned certified Outback's. She had them all lined up and ready to drive. I have never had that happen before!! Amazing. We bought a car because of Stephanie.

Thank you Stephanie for putting up with my silly actions. You were by far the best sales person I've ever worked with!! Yoi had answers for all my questions. Her attitude was very bubbly and happy. I will for sure return. Also thanks to the all the others that help to get my vehicle. Also a big thank you to Derek Wojciechowski for no pressure sales for extra things. To all, thank you. Peace.

Stephanie was both professional and knowledgeable. She found the car I wanted and facilitated buying it on my terms. Recommend Stephanie Hafez and the dealership. She understood how I wanted to buy car and helped in all ways.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I love this car. I replaced a Forester with the 2021 Crosstrek and like the Forester, fell in love with the car. The sporty look goes along with the sporty feel of the drive. It sticks to the ground... I do find the acceleration to be lacking. In the summer when accelerating to get on the interstate, I have to turn off the A/C to get the power I need to get up to speed before I enter the highway. Gas mileage is over the top. I usually average 27 - 29 MPG. Yesterday, after filling up and drive stop and go home, I drove 30 minutes with A/C on max and within the 30 minutes mpg climbed to near 30. It does lack the interior storage I was use to in my Forester. I did not opt for the Blind Spot Detection. If hindsight was 20/20, I would pay for the option and I would highly recommend you do the same if your thinking of purchasing the Crosstrek. The passenger side blind spot is horrific. I have cut off several other cars because I didn't see them. Now to safety check the blind spot, I have to lean forward in the seat to scan the mirror to ensure no one is there. Terrible interior design because the rear head rest in in the line of sight when turning you head. Overall, a great car and I'm not disappointed in the purchase. I will just remember next time to check that blind spot better before the purchase.

I only have my vehicle serviced at this dealership. There are 2 closer to my house but due to the exceptional service I receive, I always come here. The service advisor, Mark is knowledgeable and thorough in his explanation of questions asked of him. I highly recommend the service at Arlington Acura. They diagnose and fix things right the first time around.

This is a great vehicle! I find it comfortable, well designed, and loaded with safety features that would cost far more in other makes of vehicle. The mileage is great, and I enjoy the stereo upgrade that came with my vehicle. The winter hasn’t proven to be a challenge-this vehicle does great even on unplowed roads. Couldn’t be happier with my Crosstrek, and I came to Subaru after owning three Ford Escapes that I really liked. I didn’t like the new body design of the Ford Escape, and decided to check out the Subaru. Glad I did!!

Don Chung was unbelievably helpful. He was extremely knowledgeable, honest, and made sure I was making the right decision. Him and Juliet gave me the best experience I could ask for

the car is very user friendly and all family members like driving it. it seems to be very fuel effincent. the tech is also easy to use