Used Subaru Legacy for Sale in Elgin, IL

Purchased a new WRX from another dealer and was having alignment issues from the get-go. Went back to that dealer to get an alignment under warranty -- only to notice the alignment was never really corrected properly 100 miles later. Decided to go to Brilliance Subaru for two reasons: 1) MUCH closer to home and 2) We purchased a Forester from them very recently and was impressed by not only the sales/financing staff, but also the punctuality & quality of work from the service team's pre-delivery inspection (couldn't say the same about the dealer I purchased the WRX from...). This gave me a good idea of the kind of work they do and made me more confident in Brilliance. Brought the vehicle in on an appointment for the alignment and had a pleasant, professional interaction with Adam Mennella - got checked in and was told it'd be an hour or so. Enjoyed a few cups of water, perused the vehicles on the lot, chatted with Phil Liang (who we purchased the Forester from), and was out of there in under 45 minutes! Alignment was now how it SHOULD'VE been in the beginning and I even got a print out of the pre- and post-alignment numbers (had to poke and prod at the other dealer to get a copy). Went off on my day with a quick turn-around time, complementary car wash, and even more confidence in Brilliance Subaru's service team. I will be returning to Brilliance for the foreseeable future for all my service needs!

I really enjoy almost everything about the car. It drives well, good features, good mileage for AWD. I wish the body was not so low to the ground ( easy to scrape on curbs etc ) but I want a sedan and it seems all sedans now are low like this one nowadays.

It's a pretty little car. I got the white. It does have excellent outboard visibility which was important to me . The seats are comfortable and I wanted it for the safety ranking, the AWD and the visibility all of which are as promised. It is the smallest car I've had in 40 years but has room for what I need at my age. However it did not get better than 19 mpg city and highway and they had to put a new engine in it. Now it is averaging 24 and can get 32 on the hwy in favorable conditions. I like the heated sets on the lowest setting and am happy to have the back up camera although it is nearly useless after dark-very blurry. I think it accelerates fast enough. I am not happy to not have retained auxiliary power which I thought was standard on something at this price : $26,0000. It is a huge nuisance to have to turn the car back on to close the sunroof or roll a window up or down, The sound system is horribly overcomplicated. Too many unneeded warning indicators which are pretty tiny and take research to figure out.I like the driver info center. I'm getting older and would prefer a car with fewer rather than more features. I had to search hard to find one with a compass , which I still find useful and essential but it is placed-way up in a corner of the rearview mirror. Should be on the dash somewhere to be really useful. The salesforce and the mechanics are very responsive and the car is generally well made. They fixed the engine without complaint. So they get points for that. I just think it is complicated in ways that are not helpful.

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

This car meet all my needs. All wheel drive is so important for us living in Midwest where lots of snow in winter. I am a new driver and AWD help me to drive more stablely. And it’s cheap in AWD cars

Went in to look at a used car we found online, liked it but didn't love it. The Sales Consultant (Baker) helped us find similar vehicles in our price range, and we ended up finding the perfect vehicle at the perfect price. Plan on coming back here when we're ready to purchase our next vehicle.

I had a fantastic experience here at A-1 Motors. Singh & Harry.were great to work with. They both were very willing to work with me and not pressure me. Which I fine that very important when one is buying a car. I will definitely refer my friends to A-1 Motors. Thank you very much for my beautiful Lexus Rx 350!!!

Love the vehicle other than having to put 8 low beam bulbs in it over the last nine years. This task is very difficult to do and expensive to have a mechanic do. This is such an issue it almost would make me not want the vehicle

My daughter purchased a Mazda from Napleton's Mazda right next door. The location is convenient to my home and after researching Subaru vehicles, I decided to visit here. I was pleasantly surprised to see people remembered both my daughter and I (I accompanied her when she purchased her vehicle and she accompanied me on my purchase). My experience was pleasant and the staff here are very willing to listen to what you are looking for and work through cost with you. I am pleased with my purchase in every way!

Just bought a 2011 GMC Terrain from Frank Winstead. He was a great dealer. He wasn't pushy and was very knowledgeable about everything I asked. He made this the best car buying experience I ever had. Next time I need a car I'm definitely going to see Frank.

We traveled 2 hours to see a car that unfortunately wasn't for me (seats too large for my short self). I was so disappointed. Gary was super accommodating having pulled the vehicle out ahead of time for us to drive. After realizing the car was too big he let me sit in and try out literally anything in the lot. Everyone there was so nice and I would return without a doubt to buy a car there. It was raining when we were there and he gave us a giant umbrella to use while we shopped. Super guy, super service!

I have a 15 Altima and this legacy..... legacy 100% better. Handles better in the snow , a lot of space when u fold the back seats , 200k miles and running strong

The last time I was in for an oil change, a salesperson called to let me know they were seeking to acquire my vehicle. I was up against the maximum miles on my lease, so I saw no harm in pursuing this possibility (replacement). This is the 4th car I've transacted with Napleton - 3 with Jordan K and this one with Nizar Assria. Friendly and easy to deal with, we briefly test drove the car and briskly proceeded from there to draw up the paperwork. Jerry in Financing, also very easy to deal with. A pleasant experience, just as all of them have been. Our family will continue to direct our business to Napleton and to pass along recommendations to others to do the same! Rob

I like the Legacy and it’s safety features. It was comfortable and roomy. AWD was good in snow and easy to drive. It also has some nice features like the Bluetooth, a CD player and cruise control. Backup camera was also a plus.

I loved my nephew's Legacy so I went and found one of my own. Love the stability, how tight it turns and the all wheel drive.

Dan and Patrick were the two salesmen who helped me out. Jessie was the finance rep. I inquired about a 2017 Subaru WRX STI and got a prompt response from Patrick. My buying process was pretty smooth and the overall communication with them was great, even being an out of state buyer! More like across the country, haha! Paperwork was sent fairly quick. Happy Subaru buyer!

Amazing sedan for the snow! Drives well. Great features. Really the only thing that’s missing for me is the automatic lock once the car is in drive and moving. You have to remember to lock the doors. Otherwise, I love it!

Didn’t expect much when we stopped in to look around but within a hour i purchased a great car at a crazy good price! I was floored by the simplicity of the experience! The staff was amazing and efficient. I don’t think I’ll ever shop at a (Big Dealer ) anymore! When i think of the long drawn out process and hours wasted at other dealers and how quick and easy 4 Wheels was, I think I’ll just work with 4 Wheels on the car i want and get it done! The owner Gino truly cares about his clients and works to earn a lifetime customer. The Finance lady in the office was probably the nicest person I’ve ever met! Needless to say, i am so pleased with the experience at 4 Wheels that i highly recommend stopping in and working with these people. 5 Stars Thank You Gino !!!

The Subaru Legacy is an excellent vehicle. Subaru has nailed the practicality formula with this vehicle. It is large inside, gets excellent fuel economy, has strong mechanical components (engine, trans, AWD system), and is a perfect family vehicle, though the engine is lacking in power. However, and this is a big, however, the Subarus are NOT built for your comfort. The seats are comfortable enough, as is the ride comfort, but the lack of refinement is alarming. The vehicle is loud, brash, and has little concern for luxury. The interior trim is cheap plastic and rough to the touch. There is very little sound deadening, a decibel meter read 79 decibels at only 50 mph, unacceptable in modern vehicles. Reliability is something great to be concerned about, and Subaru offers an excellent package for reliability and practicality, however, the lack of concern for refinement and quality engineering, especially in todays market, is bad enough to make me sell the car. In a modern market, reliability is something that can be found in most vehicles, but modern interiors have improved far past where Subaru is currently. Want reliability, get a Toyota. Need AWD, get a Toyota RAV4. Your comfortable bottom will thank you for it.

What a professional group of people! I came in wanting to upgrade my impreza for a crosstrek. It was a seamless and relaxed...yes, Relaxed experience! Ron was incredibly honest, understanding and supportive. I was very happy impressed by his professionalism, knowlegde and kindness. John gave me advice about a warranty refund that I would never have known about. He was informative and so calm. Thank you Subaru Evanston for giving me the car of my dreams and for making this experience fun!! See you for my next oil change :)

Looking forward to driving it for a long time and enjoying the great gas mileage and great comfort. Also love the all wheel drive for bad weather.

Awesome place.... sales person Dan was super nice vary knowledgeable on the car I was interested in (2017 legacy) they price matched me and ever knocked off an extra $100 dollars in good faith. If your in the market for a Subaru they definitely worth a visit.

I went into Burke Subaru with a goal of finding a safe and reliable car and was so pleased with the selection and customer service that I came home with a great Legacy and a great deal.

Took my 2010 Outback in because it was making a loud noice on acceleration. These guys at Evanston Subaru knew exactly what to do and it cost a lot less than I had figured. Plus they gave my subaru a bath. Loved it.

Mid-City Subaru and Brian Ferguson in Sales make a great team for buying a new car. I saw the car I wanted online, called, went to see it and negotiated a deal with Brian in a short amount of time. I had researched cars for 3-4 weeks, visited a different dealer, but found the exact car I wanted on Mid-City's website. Bought it immediately and drove it away the next morning. Everything went smoothly, thanks to Brian and Mid-City.

Talk about a sleek car with available iSight camera system that helps ensure the safety of everyone in the vehicle. Comes with adaptive cruise control and lane keep assist. Automatic braking to avoid front end collion. Reverse camera with automatic braking and sensors to alert you of oncoming objects usually not in your immediate view when reversing. The day time running lamps are the sharpest looking thing on the road, I prefer them over my BMW LED day time running lamps. In terms of comfort you have all premium leather heated seats with a wood grain front panel that gives off a modern style. Steering wheel paddle shifters with AWD give you superb control. Keyless entry and push to start engine means you can quickly get in and go! Has the new shark fin antenna that flows with the vehicle. Automatic on/off headlamps and awesome fog lamps that individually turn on when making a turn to increase your visibility of the immediate low ground road which allows you to dodge every pothole.

I am almost at a loss for words, for how delighted we are with our recent experience with Evanston Subaru. Having purchased many new, used and certified cars from dealers over the years, this was by far my most positive, and I must say refreshing, automobile buying experience EVER. From the moment I was greeted, I felt at ease, and relieved that all of my questions were answered, with actual answers, not questions! The combination of genuine caring, consideration, honesty and professionalism at Evanston Subaru, is not something I will ever forget. Oh, and no other dealer came close to the great price we got on our new 2018 Outback, and there was no drama over receiving that price! The folks at this dealership work extremely well as a team, and everyone, from owner Rob, to sales, finance and service staff, made us feel like part of the family. Many thanks to (in the order we met) Benny, Karl, Lou (who patiently showed me the car, and handled the greater part of the transaction!), co-owner Rob, service manager Ray, AND David and John, in the business office, who both made the paperwork understandable, and easy, in a no pressure / no games signing of papers. (Okay, that sounds like lots of people for one Outback sale, but because of our schedules, we had to come in on consecutive days to get everything done. NEVERTHELESS, nobody's day off in any way compromised the continuity, or ease and comfort, of buying a new Outback!). We shall always give a “you have to go there!” endorsement of this business!

love my new legacy can't wait to see how it handles the harsh New England winter. Great ride,Great on gas all the safety features you can think of

William Monica could not have made my leasing experience more pleasant. Every attribute of my new Subaru Forester was explained in detail. Will made the process easy and enjoyable. He is dedicated and sincere, knows his stuff and never tried to hard sell me on anything. The lease process was smooth and the service of the Mid-City team including Afiza Abaihanova, Sharlene Titre, and Juan in leasing was exemplary. I am truly a fan and have found my car-buying home. No need to have to look elsewhere again.

I love the look, performance, features, comfort and reliability. I have owned VW's, Ford Pinto, Audi Fox, Honda Accord, Toyota Tercel, Chevy Malibu, Chevy Impala and a 1942 Pontiac that was a gift from an old neighbor who went into a Nursing Home in 1964. I had the most fun in the '42 but my Legacy is by far the nicest car I have ever owned.

Go see Dan Romero for attention to detail and service you won't find at another dealership. He makes everything quick, easy, and painless. How it should be.

The car is very comfortable and stylist and gets a lot of head turns mine happens to be the 50 year addition the more I drive it the more I lean and like it .

The sales rep Alex was awesome. He knew exactly what I wanted and made the process so easy. But I’m broke. Other than that he deserves a standing novation.

Just purchased my new car. Already i feel a huge difference in comfort and how well it controls. I look forward to the years to come with it