Its where I bought my certified preowned QX70 and they've taken care of me ever since. Go in, get maintenance done nice and quick, courteous staff, nice comfy couch to sit on while you watch the food network and munch on popcorn. What more could you want? The "don't get your stuff done at the dealership" stigma doesn't really apply here folks when the Joe Shmoe down the street charges the same rates.
Jim as well as the sales team at Metrolina Car Club were very helpful in the purchasing process of my new Infinity. Jim was very informative as well as made sure that my car was detailed and ready upon completion of my paperwork. I was very impresses with the professionalism and quality of the vehicles here at Metrolina Car Club...
The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
When I brought up the problem with the rear seat belts on my Passat, Sean Gerringer was quick to agree with the safety risk. He ordered parts, called me when they arrived, and scheduled my replacement appointment. He also arranged a vehicle for my use during the repair. Work done; safety issue fixed. All good, including my review of VW of South Charlotte.
The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book. Carlos was the Middle Man, running between upper Mgmnt and Me. His delivery of the figures were also text book. Accepted payments with no money down, 72 months new 2018 Rav4 and New 2019 Corolla. Chris and Nate, the Upper Mgmnt that makes the calls and deals with the Banks were spot on. I'm going misspell this one, but (Christiana) in finance, lovely and very Professional young lady was text book and provided what was given to her through the chain and then the part of signing the Bible on 2 cars began. It was during the "Bible Stage" that something wasn't right. Somewhere between our deal at the desk with Carlos and the Finance Office, the terms on the RAV4 got bumped back from 72 months to 75 months, which totalled just under $1800.00 for the 3 months (ie..the down payment they wanted us to do). But in the end, all is good. Bought 5 cars from Toyota North Charlotte before these 2, and we will go back...
Excellent Customer Service, Stuart Rayle is the Be
by Jeannine from Kershaw, SC
August 11, 2018
Stuart was so nice when I first called to ask about the vehicle. I went to purchase the vehicle and was given top of the line service. He came out in the ran to get me and my family out our car. He offered us snacks and drinks while we waited. He careful explained all paperwork to us. I will be sending many people to Stuart in the future
by Happy first time Subaru owner from Salisbury NC
October 24, 2018
My salesman Keeley Murphy made every aspect of the car buying process a pleasure.
Everyone associated with the dealership made me feel that they were genuinely happy to help in anyway.
You can’t go wrong shopping for a car at Randy Marion Subaru.
We had a great experience shopping for a new car. Josh was our knowledgeable sales advisor and was able to find answers for all our questions. No high pressure selling like so many other dealers. The dealership wants to help you make a decision that fits your needs. This is definitely a dealer to come visit for a new vehicle.
I would like to extendAdam& Kenny a blessing by saying that it was a pleasure doing business with each of these caring and knowledgeable young men. May God continue to bless each of them on their journey, Your Sister In Christ Becky Watson
THOMAS WAS OUR SALES PERSON AND WAS EXTREMELY HELPFUL. HE DID NOT PRESSURE US IN ANY WAY AND WAS VERY KNOWLEDGEABLE ABOUT ALL QUESTIONS ASKED ABOUT OUR NEW CAR PURCHASE. WE WOULD DEFINITELY REFER HIM TO OTHERS.
We went in & worked with Thomas, he was absolutely amazing throughout the process, I couldn't imagine it being any more painless & quick. He explained everything in detail & really took his time & crunched numbers with us. I would recommend this dealership to anyone looking for a new car. They manage time very well.
My husband and I visited three different Subaru dealerships in NC before deciding upon Randy Marion. Cory Cerven was knowledgeable and very helpful during all aspects of this purchase. I am thrilled with my new Outback and appreciate the Randy Marion experience.
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