Used Subaru Outback for Sale in Charlotte, NC

I recently purchased a used automobile from Scott Clark Honda. My first contact with the dealership was online. I had read some negative reviews and was, honestly, leery of doing business with them. While initially, they pushed hard to get my phone number, when I made it clear I wished to communicate only via email at that point to get my initial questions about the car answered, the message got through. Not only did I receive an email, it was from the internet sales manager, Jeffrey Goodwin, who sent me a short video of himself in front of the car I was interested in to not only show me that it was indeed on the lot but to give me a peek of the inside, which answered my initial inquiry. My concerns about the dealership subsided. That evening, Jeffrey and I worked together via text (yep, he had provided me his cell number and told me I could call or text - he had picked up on the fact I likely wasn't going to want to talk) to work out the details and come to an out the door price. I didn't want to drive 1.5 hours and then not be able to come to terms. I purchased the car the next day and for the price agreed upon! There were apparently two other interested parties. One at the dealership wanting to test drive when I returned from mine and another scheduled for a test drive later in the day with another salesman. I am glad I made the drive early in the day. I had lost another car at another dealer earlier in the week, and it would have been heartbreaking to go through that again. Luckily, that did not happen. I feel I got a great price on a used vehicle. I had wonderful service from Jeffrey Goodwin and would and will recommend him highly to my friends, coworkers, acquaintances, the general public - i.e. YOU! I also don't want to leave out my dealings with the finance manager, Ronnie, who also was kind and easy to deal with. It was his job to try to sell me the extended warranty and such, but, he had been forewarned by Jeffrey that I would not be interested in such, so he did not push hard. He was also a pleasure to deal with. Provided my car doesn't fall apart (haha), I could not rate my experience any higher. Thank you, Jeffrey. Thank you, Ronnie. Keep up the excellent work!

I especially like the room in the back storage area, i had to use it to haul bags of leaves when i first got it and could haul 8 bags, I can put in 2 golf bags easily, and for traveling its great.

After shopping around on the new 2016 Civic, I found that Scott Clark Honda offered by far the best payment and overall experience while shopping and test driving. My consultant Justin Scott was outstanding. When I first inquired, he created a personalized video tour of one of the vehicles that I had shown interest in driving. He followed up via my preferred method of communication - text messaging. Many other salespeople I dealt with won't adapt to a customer's preference with communication. Justin was on board. He wanted to set up an appointment, but to my own fault, I went in to see him without confirming a time and date. His colleague JR was very helpful while Justin was with another client. I followed up after the visit to meet with Justin. I met with Justin to look at some options and we came to an agreement on price and the features I wanted in the Civic. The price was nearly $200 less per month than a competing dealer in Charlotte. Where the hiccups came into play was in the finance office. The monthly payment on paper was somehow $30 higher than I had agreed to. I was told that it was because of a difference in state taxes. I took them at their word and agreed. I went home later and researched the tax discrepancy. I found that there should have been no increase because of registering in South Carolina. I followed up with Justin Scott who verified that the finance manager was new and that there were paperwork errors. There would end up being several other errors in the paperwork from the "rookie" in finance until we reached out to Justin Mann, the finance director. Justin Mann took immediate ownership of the experience on the finance side and ensured that everything worked perfectly with the agreed upon payment and lease terms. Justin Scott kept in touch to see that everything was good on my end. They gave me fair value for my trade and in the end I was able to pick up the new car looking nice with everything I had asked for. The key to success in even the most volatile of situations is communication. Both Justins were great in that they stayed in touch and making sure everything was corrected. I recommend Justin Scott as a Honda expert and someone you can trust as a consultant when you consider purchasing a new vehicle. Thank you guys (and JR for the help as well!) for making this a good overall experience.

The only concern that I had was the fact my leg room may have been less then I had hoped for. Other then that it was an outstanding auto.

It is with the greatest honor to write this review. As my family and I entered the dealership, we were greeted by smiling and professional employees. My sales consultant, Mr. Christopher Nicholson shook our hands and escorted us to his desk to discuss the business at hand. He was very upfront with me and assured me that the dealership would provide a solution to my problem, which was my need to leave with a very reliable automobile. Mr. Nicholson and the entire dealership were very friendly, polite and entertaining (great customer service even with my young son). Mr. Nicholson explained everything to me and made sure that I understood each process. I am so excited to say that Mr. Nicholson and the dealership actually solved my problem. I was able to leave with a 2017 Mitsubishi Outlander Sport . I have been highly recommending to my friends and family to purchase their next vehicle from Planet Mitsubishi at 110 Northchase Dr., Charlotte, NC 28213 and to see Mr. Christopher Nicholson. I am so thankful for my entire car buying experience at this dealership. I LOVE MY RIDE!!!

This car has all the latest technology for safety and comfort. Best car I have ever owned. It far exceeds my expectations. It is very comfortable.

Great people, very friendly! There was a slip up with my appointment and they still gave me my time slot and got the job done in record time. I haven't bought a car from them but I will in the future!

This vehicle satisfies all of my needs. Very reliable, well equipped, everyday driver. This vehicle has more than ample room for passengers and cargo. Very easy to drive, and comfortable.

Excellent experience. Because of Chad Wagner's professionalism, I will be considering Sabates Ford for a new vehicle when my lease is up in December, 2018.

It's an extraordinary vehicle! At all levels. I must admit its the best car I've ever owned! And I've owned plenty of makes from German to American!

After deciding to purchase a new car we decided to go with Nissan since we already owned a Nissan Altima and had great value out of it. I personally work out of town a lot so I sent my wife to look at her(our) options with Scott Clark Nissan in Pineville, NC. We were given a internet sales representative named Mr Helwig Stewart. He was very friendly and very cooperative to my wife to get things going on the new 2018 Rigue purchase with my wife and get all paperwork started until I could get there and finalize paperwork. Everything went smoothly and took care of all issues we had with the vechicle before turning over the keys to make it perfect. The whole process was quick and performed with ease. The financial folks gave us an option that only increased monthly payment by $20 but took off nearly 7 months of the loan. Was thankful for that. Mr Helwig was professional and all the folks at the dealership were friendly and informative. I highly recommend Scott Clark Nissan to anyone and especially to have Mr Helwig to take care of them. And on a further note, I have had many email asking if everything was going ok with the vechicle and to let them know if there was anything they could do. Service department( sorry for not remembering his name) helped my wife get in quickly after a trip to get the initial oil change taken care of and did an awesome job of washing the car without us asking. Great Job Scott Clark!!!

The rear automatic braking system kills my love for this car. If the eyesight thinks you're going to hit something (a wall, another car, etc), it sounds a brief warning, then slams on the brakes. You might just be backing into or out of a steep driveway though. It scares the daylights out of you if you're not expecting it. Literally, the brakes will lock up. There is no instant kill switch for it, and it takes a while to turn it off while holding your finger on the button. I can't back into my own driveway without this thing slamming on the brakes unless I hold up traffic while pushing and holding a button to clear. It resets every time you put the car into reverse. I hate this "feature" so badly. I wish I could permanently disable it.

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

The Outback offers the perfect blend of comfort, performance and value. This is the crossover vehicle for you if you're looking for the most bang for the buck.

Great first time experience. Didn't make a choice but will definitely be back

Overall, a good car. We've had a couple of problems that while covered by warranty, still made us uncomfortable. I would probably buy another one. I've owned 3 Subarus and I'm mostly satisfied with the brand.

Can’t wait too buy a car with these guys very pleasant and clam environment to buy a car, Will was very nice and I felt very comfortable.

So glad I bought this car. Has enough room, drives great, decent price. Wish seats were a little more comfortable though. Still a very good, reliable car

This was my family's first Honda purchase, a 2018 Odyssey. After months of debating whether or not we wanted a minivan, we came across the newly redesigned fifth generation Odyssey. We test drove at another dealer and then began the search for the best deal since we were trading in a car we had only owned for 2 years. Honda of Concord was the last dealership we contacted but they were the most responsive and understanding of our situation. Everyone took the time to fully understand our needs (and wants) and worked to ensure they were met. I started conversing with Carson, who worked out the numbers with the purchase and the trade. While he did not beat the price of the van I had received at another dealer (don't fret, it was not by much), he was able to cut more than my trade's buyout to help make up some of the difference. Once all that the finances were figured out, Joy joined the conversation and knocked the ball out of the park. Every question I had was answered within a few minutes by text, often accompanied by pictures for visual aid if needed. Once we decided to make the deal after pre-approval with our credit and situating the payment where we wanted, Joy and the team worked to find the color van we wanted since they didn't have it on the lot and had it in hand ready to go within a few hours the following day (we made our decision to buy the van late one evening). Joy made sure to schedule our arrival at the dealership to sign the paperwork so that we weren't there longer than necessary (she knew we would have two small children in tow). Though that process took a little longer than expected once we arrived, we were understanding as we saw the traffic in and out of the showroom. As we waited Joy didn't leave our side; she went ahead and started to discuss our preferences for the Odyssey (given there is so much technology they ask how you want certain functions to work) until Kevin in finance was ready for me to process all the paperwork. Kevin had everything printed and ready, described all the figures and notes in full detail, and we were out of his office in 15 minutes. The van was waiting for us out front along with Joy who was eager to explain some of the amazing features of the Odyssey - from the RES to the tailgating capability 3rd row to 2nd row magic four-way sliding seats. She also went ahead and preset our preferences for some of the functionality as a result of the conversation we had with her earlier. My family loaded the car and we were off. Joy even checked in the next day to see how we were enjoying the van. First rate dealership through and through. If and when we are ready to buy another car - new or used - we will definitely visit Honda of Concord. I highly recommend Joy and am grateful to have purchased a car with her as our sales partner. Knowledgeable, understanding, efficient, and energetic. Joy and the team made us feel like family and we were catching up after not seeing one another for a while. Thank you Carson, Joy, and Kevin. Our family is thrilled with the Odyssey and only wish we were closer to stop in and say hi when the car will need service.

I first felt the new Outback was too big compared to my 93 Legacy Wagon, l was wrong, it's perfect. The automatic transmission was hard to get use to the feeling of its operation and sound, but it so far works great. Though my only concern is the leaking main seal on the engine 5 yrs old @ 115k mi. I hear the new models are better. I'm now thinking ahead. Great cars anyway!

This car is unbelievably practical, well made and good looking. It has great gas mileage and is extremely reliable. I have never had ANY issues with it. I once went on a ski road trip with 4 of my friends and we all fit comfortably with all of our ski gear in the back & skis on top! I am so sad to say goodbye to it. I am only selling it because I am graduating Medical School and starting residency in NYC in June.

When it comes to safety, reliability, value for the money, and best of all it's performance in the snow, Subaru is hands down the VERY BEST. I would challenge any other car brand to beat any of these qualities in a car . . . no matter what the price!!!

I love the design of the Outback. Back in japan, I had one with a lot of nice options. It would be good if Subaru here can add few more options.

This car has everything: style, comfort, turning radius, large screen, touch buttons for everything , great handling, spacious, quiet interior, safety features to the max!

Ok!! So I am 25 years old and single!!! (Ladies!?!) Now we got that out of the way below is my personal experience. So, my friend and I stopped by to use the bathroom and kick some tires at this dealership one evening. When soon after arrival a lady (Margaret) stopped us wanting to know what we were looking for this evening. Which I quickly responded "I'm looking for a Lamborghini but found out that they cost more than $30,000, so I'm looking for a truck". So after a few minutes she showed us some trucks that were in my price range. (Time lapse) Within an hour I was sitting in a chair buying a truck that was in my price range. Everyone I came in contact with was great. Mostly because I was joking with everyone. ***SIDE NOTE*** They have a cat in the facility and parking lot that they rescued!!! The cat is awesome and super friendly, and to be honest I think that's another reason I bought the truck!!! I wish more people and companies would be like this dealership!!! PS: I'm not a crazy cat person!

I purchased this after moving to Idaho in anticipation of the oncoming winters. However, have not had to use AWD seriously. But the car is great and very comfortable on the highway.

I owned 3 Outbacks. They are great cars! They look great, they are fantastic in the snow, and they hold their value in resale. I would highly recommend this vehicle as a reliable, stylish, family car.

Good Service ... had a not so good experience last time I came for an oil change but this time was much better.

This car meets all my needs: leather interior, great sound system, plenty of room in back for kids and ample storage in the back. AWD is excellent! I expect to enjoy this car for years to come.

My husband and I were helped by Mark who was very knowledgeable and helpful. He answered all of our questions and understood what we were really looking for. The test drive was easy and we didn't spend the whole day there being pressured and being thrown through hoops like previous dealerships I have bought cars from. The environment was so laid back and friendly! We didn't buy a car, but we plan to in the near future. I actually look forward to going back to this dealership and being able to deal with honest and knowledgable people. And... The car selection was great too. : )

Took my car to the Mooresville dealership. I did not buy my ATS Cadillac from them but that made no difference. They diagnosed my problem and corrected it right away. It was the batteries in the FOB. Not only did they correct the problem but they were very courteous and treated me exceptionally well. They washed and cleaned my car free of charge. I will be servicing my car there from now on. Great job Randy Marion Cadillac!

This car is roomy but still gets great gas mileage. It has the bells and whistles I wanted without being priced too high. Subaru is a reliable make that I will be able to count on for many years to come.

My salesman Keeley Murphy made every aspect of the car buying process a pleasure. Everyone associated with the dealership made me feel that they were genuinely happy to help in anyway. You can’t go wrong shopping for a car at Randy Marion Subaru.

This car just keeps getting better. Eyesight, Appleplay, auto door locks, improved display......I thought I loved my 2017 Outback!! Subaru continuously strives to improve upon what they have instead of trying to razzle dazzle you. I will never own anything but a Subaru.