Used Subaru cars for sale in Elk Grove Village, IL

Salesman, Todd and all Napleton personnel are friendly, knowledgeable and helpful

Traded a Jeep Sport for a Crosstrek Sport and couldn’t be happier. On the first road trip of almost two thousand miles averaged 38 mpg at between 70-75 mph during the first six hours of driving. Performance was smooth with no issues. Very good vehicle. My 3rd Subaru and had 4 new Wranglers. Will stick with Subarus. Better build quality

I took my 2016 Outback in for an oil change, and ended up leaving with a 2023 Outback instead. The sales and finance teams worked very hard to make me an offer I couldn't refuse, and I can't say enough about Keith in the Service Department; he's part of the reason why I bought another Subaru. Very friendly and helpful group of people at this dealership.

I traded a 2018 Crosstrek for the 2022 with the 2.5 engine. I loved the 2018, but the 2.5 takes things to a new level. Being a small car, the extra HP is noticeable. The safety features, including blind spot detection, rear cross traffic alerts, all wheel drive, and front Eyesight, make me feel very confident in the car. It corners great and has a good turn radius. It's too early to tell about the 2022, but since I had no reliability issues with the 2018, I expect this one to perform just as well.

I bought a pre-owned Honda CR-V from Napleton’s, and it was the best car-buying experience I have ever had. Willy, the sales consultant, and Carlos, the sales manager, made the process easy and enjoyable. The price of the vehicle was more than reasonable. However, what I appreciated the most was how well they listened to determine my preferences, how accommodating they were, and how they made me feel like a human being throughout the entire experience. The next time I am in the market for a vehicle, my first call will be to Napleton’s Palatine Mazda.

The Subaru Forester is indeed one of the safest cars on the road. I was in an auto accident (not my fault) and all my air bags blew. Wow, what a site--air bags everywhere! Car was totalled--got hit in front drivers side--and my only injury, aside from bruises, was a broken ankle. Impressed. Aside from that, we have had several Subarus and they have always gotten us through. The all-wheel drive system can not be beat!

Service was routine and fast and the fuel injectors were cleaned although I thought that would help with the car starting faster as there is some slight hesitation but that has not happened yet...maybe it takes some time to be affected.

I traded in my 2015 Outback and am now one month into driving my 2023 vehicle which I quite like. But I have a serious complaint about the new headlight system Subaru is using. I drive many unlit country roads that have quite a few short but somewhat steep hills. When heading on a flat the low beam lights do an okay, not great but okay, job of illuminating the road in front (the2015 was better). But when heading downhill, the line of decmarcation between the lit and unlit field of vision area often does not seem to extend far enough forward to allow me to see even 25 yards ahead. When traveling at 35 or 40 mph, I find this dangerous and unnerving. While driving 35 mph downhill on a 40 or 50 yard stretch of the road on 2/18/23 I was unable to see far enough forward and therefore slow down in time before hitting a cat. Additionally, the display screen requires me to take my eyes off the road far too often to see what control I might be touching, be that a temperature control, a radio station, or something else. Those things not withstanding I like the car.

Third time buying a car from Napleton Palatine Subaru, two used and this time a new car. The sales manager Dan Shusterman is a pleasure to deal with and all of the sales team is very knowledgeable and courteous. Definitely the place to go for a new or used Subaru.

My only complaints are, it could use a little more power and a little less road noise. Otherwise, I'm very pleased with my Subaru Forester Touring.

I was a little hesitant in dealing with a smaller car dealer. It was very tough to find the location of the office, but once there, it was a rather pleasant experience. After purchasing the car, I took it to my mechanic and was pleasantly surprised that all seemed well. I would go back again.

I own the 2011 Impreza Outback Sport. Can't say enough great things about this car. Over the past 10 years I have put 155,000 miles on it and it's still my every day vehicle. The biggest issue I've ever had with it was I had to replace the fuel pump around 120k. It's great in the snow, it handles very well overall, and I know it's safe to drive thanks to Subaru's 5 star crash rating.

This place is great very nice and thank you for the help chase! I love the smell of the place very nice scent blesses your nose!

mechanically sound but the electronics stink. Radio won't play. Screen insensitive at times. Not at all pleased with electronic connection with car. Wish I had my old 11 outback . Also brakes will engage without pressing to brake pedal. Get rid of the safe driving message.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

2020 Subaru Accent met all my needs and dreams. Very smooth, sleek interior, full moon roof, interior exterior lighting is beautiful. Classy luxury SUV able to tow 5k lbs, turbo engine and many safety features .

Service Advisor Mr Sardor, took care of my 30000 miles maintenance of my Ascent. He is very professional and very efficient. He is the person to look for when it comes to service of your vehicle.

2022 Outback XT Likes: Easy cruise control setting. Push steering wheel mounted tiny lever up or down...easy 5mph adjustment. Turbo gives good acceleration. 26mpg + overall. Easy steering wheel heater on/off. Blind Spot Monitor..Large, inside of side mirrors very visible. Nice interior...great fit and finish..classy. Comfy seats. Easy drop down passenger seats from opened rear hatch. Dislikes: Very annoying seat belt chime. This is an Outback, a sporty, take your car camping vehicle..so one would anticipate many in and out scenarios...like adjusting the kayak on the carrier, etc...yet EVERY time you have to clip on your seat belt or it will loudly drive you bonkers! Our two other vehicles (Toyota and Ford) do have the chimes, but not obnoxious at all). What was Subaru thinking? No high beam headlight override...go down a country road, and if it switches to low beam, you cannot override it as I can with our other two vehicles...it seems to be tied to vehicle speed, but is inconsistent. Setting the seat heater is unnecessarily complex (strangely for the front seats only). It is like a 3 or four step process, which takes your eyes off the road...at which time the car buzzes you to keep your eyes on the road...which are off the road because of this complex maneuver ...every other car we've ever owned just has at the simple button to push, as with the rear seats. AND...even on the lowest setting, the seat gets hotter and hotter, unlike our other two vehicles...till u have to turn it off. On entry, I hit my head on the door sill...I am 5'9", and yet.. Driving, the Subaru feels light; not firmly planted. The front end feels to want to wander...my wife thinks it is ok...maybe I am used to our front-heavy diesel truck. Heater or A/C is NOT automatic.... you have to monitor the fan..taking your eyes on the road ...with every other vehicle we have or ever had, you set the temp and theater/A/C adjusts the fan as needed. Finally...this may be just a "my car only" problem...one crossbar is loose...which gives me concern when hauling our kayak. Subaru looked at it and said it was within limits...yet, going through the parking lot, I have never found one other that is loose like that. This is mostly my wife's car, and she (5'2") likes it. She likes how it drives, gives her good vision all around, dislikes the obnoxious seatbelt chime and unnecessarily complex seat heater. Overall, it seems to be a well-built car, though our daughter, who has the same,(Touring XT) has had transmission problems at 40K miles, that she feels has never been totally fixed. We have had no engine or tranny problems, with 27k miles so far.

Really easy to deal with, Excellent service from start to finish. Knowledgeable, no pressure approach. Wide selection of cars, great price and great people. You must go here before anywhere else.

Ample leg room, comfortable seating, great gas mileage, unobstructed view out the front window that allows you to see a wide view of the road and traffic. Very happy with the car. Thank you, Subaru!

I want to thank Giovani for a wonderful customer experience at Berman Subaru. I brought my Outback in today (8/16/2022) for scheduled maintenance. I am happy to give Giovani a 10 (and more)! I could tell right away that Giovani took pride in providing exceptional customer service. His dress was business casual, his demeanor was so very pleasant, and he provided accurate information, and he listened to my questions without rushing me. Giovani treated me with respect, and I have no doubt this is how he treats all of his customers. I needed to have my car back to me at a certain time, and while Giovani told me he did not want to “over promise” me anything, he would make sure he would do everything in his power to make sure I could get out at the time I needed to. My car was ready for me ahead of the time that I asked! Just a great experience, and I’m so pleased to have been able to work with Giovani!! Giovani’s genuine attitude put a smile on my face! Thank you Giovani!!

The Subaru WRX lost its signature subie rumble when it was redesigned with the all new FA20DIT engine. However, don't let that deter you from this Subaru WRX because what it lacks for in noise it more than makes up for in the performance department. The instant turbo spool and glorious turbo noises that come from under the hood can be only described as HEAVEN. The car offers more performance than what can legally be had on the streets and that is ok with me. The perfect car that doubles as a family sedan.

My experience was pleasant . The scheduling and dropp off was seamless. Sardor was knowledgeable and efficient. The facility was clean and the staff was nice.

This is one of the best all round car I?ve owned! I would recommend a wrx to anyone that is looking for a sedan that has the feel of a sports car.

Very pleasurable experience buying a new car from Muller Volkswagen. I would recommend them to anybody no pressure great pricing easy to deal with overall great experience

Bought it new and now 3+ years in has had no problems. Seems quite solid and reliable. A very comfortable, quiet, smooth ride compared to other cars I've owned. I bought it primarily for the utility and active safety features and mostly have not been disappointed. If you like very quick acceleration, however, this is not the car for you. It accelerates fine for my driving style. A few minor gripes about a car I still like: There's no interior light in the hatch area, which makes it difficult to see in the dark. It would be helpful to have door locks that automatically lock when the vehicle is shifted into R or D. Otherwise, you have to lock/unlock the doors using the small switch on the armrest. The driver safety features have already prevented a couple of potential accidents, but are overly sensitive at times. Once I was not able to back out of my driveway because there was a puddle at the bottom with the sun shining on it. The sensors thought it was an object and hit the brakes. It happened a second time until I backed out very slowly over the puddle. Otherwise, the car meets my needs for a small, competent, safe SUV.

This visit went well but some previous visits had issues.

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Have a 2009 with 110K miles on it. Very dependable. Averaging 25.8 MPG right now- not too bad for older AWD. I do drive the speed limit and accelerate probably slower than most, and brake easy. Only averaged 24 or so on the Oregon 101 by ocean- hilly, curvy and logging trucks on my butt. Good car. Don't miss my big has guzzler at all!!

The service staff, the nice areas to wait in, and how quickly the service is done. I appreciate Trish and her dedication to having my car done correctly.

Bought a 22 Touring, the car is great, (I traded a 2019 RAV4 XSE hybrid, forester is just better built and a better quality vehicle by far). Pros: comfortable, safe, plenty of legroom and headroom for all, I have tall friends (6’4”/6’2”) and all have enough room), great visibility, things are where they need to be and where it makes sense, sound system is good and the eyesight system is a lot better than the Toyota system, also the ride quality is superior. Cons: lacks a few small things that should be there on a 2022 vehicle such as interior light auto shut off, if you leve your interior lights on by mistake these won’t auto shut off, it doesn’t have a wireless cell charger, or wireless apple play connection, also it should have a fast charger (USB-c).

Great experience! Bypassed my expired warranty and repaired the problem free of charge. I plan to use M’Lady services for future repairs. Not sure what else I can say...

Nice car and great finish. We are pleased with everything, but would like the mileage we are experienced is less than advertised. The interior clock and outside temperature readings are in conveniently located. Other than that the car is A-1. Great value for the money.

Wonderful experience. Jorgen got me driving in a 2014 GMC Terrain at the payment I needed to be at. Couldn’t be happier with my new vehicle.

I drive eighty miles round trip to work. My Legacy is quiet, comfortable and the Eye Sight is great! I’m safe and secure knowing my Subaru has my back. I’d like better mpg but at 32 on average I guess I shouldn’t complain. Love my Subie!

Molly was amazing and answered all of my questions thoroughly! She didn’t try to pressure me and was very knowledgeable about the different models and features! I recommend her to my friends and family.

This vehicle is complex, don’t kid yourself. Instead, learn how to use it wisely and you will be justly rewarded. Leave the second level cruise control as the manual says to freeways and stick to the less involved one for easier drives and the neat adaptive cruise control. What you will find is an auto that drives with a solid and comfortable feel. This puppy has all the power one needs on occasion. Learn how to manage its features to be rewarded with useful features such as lights that turn with you and dim automatically. Well finished and comfortable interior. In my many years, this has been one of the most comfortable vehicles I have ever owned.

I recently purchased a new Crosstrek. I normally hate the car buying process because I find upselling and sales pitches insulting. I have walked out of other dealerships from these tactics. I had a very good experience at International Subaru. They do not haggle. My sales associate Tony Griffith is very customer centered and explained everything well. The financing was explained well. They presented options with the purchase without the pressure, which I really appreciated.

I'm still driving the 2019 Ascent with 56k miles. Other than a few recalls handled quickly, no issues whatsoever. Dependable, quiet, performance, comfort. I just had a loaner of the 2023 Ascent Touring model and I was amazed at the improvements. While I am keeping and love my 2019, the 2023 has improved handling, quieter, the transmission is certainly smoother and a solid and comfortable ride. Perhaps it has to due with the Touring model. I am not certain. I find my Subaru dealer to be honest, supportive and with an educated staff. This Ascent is large, which I enjoy immensely and without any family. The fit and finish is outstanding and the dash is quality components. No cheap plastic knobs or low grade materials. I would encourage you to test drive one today.