Salesman Billy Mason took excellent care to meet my needs
by Patty from DealerRater.com
November 28, 2018
I needed to get a car that I could afford and Billy Mason surpassed any expectations I had. I was presented with a very affordable 2013 Toyota Camry with low miles and excellent condition which I am now the proud owner of. The entire process was quick and professional.
Excellent attention from the entire sales team. Victor and Jorge always showed enthusiastic, committed and above all with knowledge about the vehicles and the negotiation. Priscilla in a friendly and smiling way quickly led the signing of the documents. We are happy and satisfied!
Call my sales representative Raymond Jorge, tell him that i woul like to change my car.. he work the business... and came witha good deal on my new rav4, this would be my 3 rav4.. thanks again Raymond. .!!❤❤
After meeting Jack Jackson at the new car show at Sumter Landing in The Villages, I went to Phillips Toyota to drive a RAV4 and to talk with him about leasing one. Jack explained the safety features of the RAV4 as we took a test drive. He's very knowledgeable about the RAV4 and told me about free maintenance during my lease, roadside assistance and lifetime powertrain warranty. Jack worked out a really great deal which allowed me to drive home the same day in a beautiful new red Toyota RAV4! WOW!
After shopping around for dealers, we always look for straight OTD price. No extras, no undercoating, lol. NONE of that stuff. I just want to get the best OTD deal we could get. Only Phillips would actually listen to the customer (Orlando and Clermont dealerships as well as Daytona, etc were busy TALKING and not listening). We told them what we wanted, what options and wanted the OTD price. Drove the 45 mins to get there with the car waiting and done in less than an hour. That's great service!
Buying a new (or different) car is always a challenge. After reviewing different SUV's, talking with different sales people, learning about all the options, I decided on Phillips. AB Basta was very helpful in making sure I understood everything about the competition, the RAV 4, the service and the numbers. Thank you all! Carolyn
Dealership is clean, organized, pleasant to be in. Alejandro was fantastic to work with as was Hernan, the process was quick and painless! Got a fantastic car that fit all my needs, signed for it quickly and so efficiently with their computer document signing technology and walking away with all my data on a USB was so much nicer than the usual giant folder you walk out with. Great experience from start to finish!
I came in to get a regular maintenance check on my car and my friend Fabio was very professional and extremely helpful in answering any concerns I may have had. He really gives outstanding customer service and I can truly say people like him make me a proud customer of Auto Nation. Thank you so much for putting your customer needs first and just being there.
Gracias al señor Moises Campos por su excelente servicio cumplió con mis necesidad y me llevo a casa un vehículo muy bueno y de la mejor calidad.
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