Used 2023 Toyota Highlander for sale near Brookmont, MD

We could not have had a better experience with Chris Ogene! Chris is different from other car dealers, as he is not only selling you a car, but prides himself on catering your experience to being as positive and easy as possible. Chris listened to our wants and budget, and was sure to suggest and carefully curate the best options, but never forced or rushed us in any direction. I could not be happier with our purchase, all thanks to the excellent customer service from Chris!

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

We worked with Tony Hamrah when looking for a used minivan. He was very responsive and even brought a car to our home for a test drive. He answered all of our questions immediately via text or phone call and was very helpful.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

Overall a great experience. Friendly staff, no pressure and smooth purchase. I had my car transferred from another CarMax dealer with no problem and they actually transferred two that I was interested in. This was great, as I was torn between the two and was able to test drive both and make a decision. Very happy overall!

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

This is my second time at this dealership. I can honestly say I have never had a better experience. I told Bryan what I wanted, he had it prepped and ready before I arrived, and pricing was fair and transparent. The whole process took me less than 2 hours, which made my week!

I had a great experience. The sales manager was very knowledgeable.He was very helpful settings my vehicle

I went in to test drive a CPO 2018 EL-X Accord. At first, I was on the fence between a Camry and an Accord but driving it helped my decision. The whole experience from setting up the test drive through the negotiation was stress free. Both Adeel and Larry were honest and fair, and I ended up getting the car that day.

James is an exceptional salesman and goes above and beyond to take care of the customer.

Ask for Daniel Karode? he will take care of you like no other service person. He will go above and beyond. Super Great customer service

My car was stolen and destroyed, and I was left without transportation. This was devastating to me, but I had to keep it moving as life does not wait so, I had to look for new transportation. I ended up at Alexandria Toyota. Never in my life have I met so many nice and wonderful people in one place and never has such a huge process been so easy! The manager, the finance team and all the salespeople were all just top notch, and I am so glad I chose them to help me start a new chapter in my life! Special shout out to Tre Neal who made sure I got everything I wanted in a new car and even went all the way to Maryland to personally pick up my new ride!!! Thank you everyone at Alexandria Toyota you all made one of the worst weeks of my life, the best and man did yall sell me some super sexy wheels, LOVE IT!!!!!

Great place. Spacious. Plenty of seating. Very helpful staff. Relaxing while I waited. Great texting service w the technical service info. Am I up to 25 words yet?

Meme provided excellent customer service and professional. Meme assisted me with getting a ride back home free of charge. Meme was prompt with letting me know the status of my vehicle. Meme also ensured that I got discounts if applicable.

I love Toyota of Bowie, they all are kind and caring especially Lewis Grimes! He makes sure that they take well care of my car, I always feel well cared for when I visit

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her