Jerry took the time to insure I was satisfied with the repair of my vehicle. He provides excellent feedback and listens to what you need. He then goes above and beyond what the customer ask of him. If you truly want to insure you get the proper respect as a customer and if you want to ensure repeat customers then I would make sure all your service advisors perform as well as Jerry. No two people are alike but it???s a very comforting fact that I know who I???m going to ask for when I come back to Huffines Dodge
Everything about Park Place Lexus made the experience enjoyable. From the greeting at the front desk and introduction to a knowledgeable Sale Associate you will find every step in the process very comfortable.
My wife and are both now on our 3rd lease each all from TOP. This was vehicle number 6 and both Salesman, Zee Umar and Finance Manager, Kal Mian made it flawless, easy, and another first class experience. I am always grateful for the staff here with each visit, but this one was by far the best one yet. Thank you for great service!! I love my new Camry SE!!
I had been searching for a tundra for a month and found one online through car fax late at night. I emailed to see if it was available and received a response immediately. Forkan was my contact and he was extremely helpful. My wife and I had been planning on visiting a closet dealership in the morning but I thought I try the Plano Toyota because the listed price was really good. Let???s just say it was worth the hour drive from Fort Worth because everyone at the Plano dealership, especially Forkan we???re so helpful and made the experience great.
Wasn???t too happy with the manager, but I???m a first time car buyer and was very nervous going in by myself. I was very fortunate to have Gill assist me and didn???t feel like he was trying to take advantage of me. He was very honest about his thoughts on each car I looked at and I???m so thankful for Gill. Not to pleased with the dealerships car options or the fact that I noticed a huge scratch on my car window after purchasing and no one told me anything and it wasn???t in the car history reports either. I was looking at 2 other cars and asked if the Manager would at least fix the scratch but he gave me a hard time even after I told him I switched from Mini of Plano to Toyota because I heard great things about the customer service. Overall Gill was absolutely amazing.
I worked with Adnan on the purchase of a RAV4. Not once did I feel pressured by him and I really feel like he was looking for out for my best interests. He was polite, friendly, and made for a great overall experience.
I worked with Hasan Amarneh to purchase a 2019 4Runner. Took a test drive on Saturday, worked out pricing over email and phone. Process was pretty easy and I picked it up the Friday after. Hasan made effort to get me the vehicle I was looking for in a short time frame since I was in a hurry. It was delivered as promised and so far I am very happy with the purchase.
I purchased a 2013 Ford F150 FX4 from George Mergeani. If was my fifth used vehicle purchase from a dealership within the last year and by far the best experience. George was wonderful to work with. Very personable, extremely fast, efficient, nice and fair. I recommend Toyota of Plano and especially Mr. Mergeani!
I bought a 2019 Toyota Corolla SE from this dealership. Anwar was a joy to work with and he made the process so stress free for me. I initially thought I would buys an LE but Anwar gave me the full rundown of my options as he is very knowledgeable of all the cars and listened to what my needs were. He gave me options that were helpful and listened to my budget. He is such a nice guy and made me feel comfortable from the beginning through the end of the process. I would highly recommend anyone to go to Anwar if looking to buy a Toyota! He knows his stuff. Oh, did I mention he also gave me the best offer compared to other dealerships?!
Kevin Taylor did excellent sales work with us, his efforts to give us the best car buying experience were very appreciated! After the sale, I had a question about something and could not get through to anyone at the dealership on multiple occasions. Kevin's extension didn't work, the sales department didn't answer their extension on no less that six occasions, and the automated voice prompts to reach the operator were met with a never ending looped recording of "that is not a valid extension". I finally got through to someone in Service who routed me to Finance, where Albert was extremely helpful. Your people are great, but your phone system was seriously broken from September 12-21, 2018.
We have been customers of David McDavid Lincoln for many years utilizing the service department. The service department is excellent and the sales experience was nothing less they made the whole Experience of buying a car painless and enjoyable. I???ll be a customer for life.
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
Working with James Smith over the phone was excellent customer service. He arranged the transportation of my car from TX to UT, overnight paper of agreement of sale to me. Being the first time buying a car out of states, I will recommended Dallas Lease Returns to my friends over here in Utah. overall this was excellent service even I feel myself I was in the dealer. Thank you James.
My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
I worked with John and Rosie as well as a young tech guy. I found them each easy to work with as well as honest and friendly. The car I was buying had just come in with a bad tire but they changed it out for me. I drove from Austin to buy my car and I am glad I did! Totally worth the drive.
One of the easiest car buying experiences I have had. I went in around 230 and walked out that evening with a brand new car. Al was a delight to deal with and very knowledgeable. I even received a phone call days later to check on my car and myself. Cannot recommend them enough!
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