The whole experience at this dealership was great! I was contacted quickly when I inquired about the car I was interested in. Arrived to test drive the vehicle which was waiting for me already warmed up. Sat down with the salesperson, Andreas, to discuss how I wanted to handle this purchase. Andreas got everything set up, so when I came back to pick up my new car, the process was very simple and took less than 1 hour.
The best car buying experience I've ever had, thanks!
The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him.
The team at Honda was great. Paula and Ted made the process a great experience. Paula, my salesperson was very knowledgeable and attentive to my car purchasing needs. I would highly recommend you go see her for the purchase of your Honda. This is my very first Honda and I can???t wait to get on the toad with it. Thank you Honda!!!!
Paula Morrison proved outstanding professional service during our visit to Germain Honda in search of two new vehicles. Her honesty and sincerity allowed its to purchase one vehicle today and initiate a search for the right color of the second one which will hopefully arrive in a few days. Scott Cassidy provided excellent financial service. We were highly satisfied with our service experience.
Great Experience, Dean is a first class guy, he's not high pressure, very detailed and knowledgeable, this is my second purchase with Dean. Susan was also awesome in reviewing the car features. Overall leasing process was less than 30 minutes!
I had been looking for an affordable, yet high end Lexus that was in my budget. Myron helped me find this vehicle and made my car buying experience a fun, relaxing an enjoyable experience! Go see him today for your next vehicle!
My experience at Joseph Airport Toyota was really great and that was because of the staff and sales people. Mr. Arvin Ridley was my sales person, who was very kind, helpful and knowledgeable. I would gladly consider buying another car from Mr. Ridley at Joseph Airport Toyota.
Great customer service! They got me into the car I wanted and even helped cut the payments in half! I was already going to purchase the car at higher monthly rates but instead of saying nothing they helped me cut them down.
We bought our car at Joseph Airport Toyota and have had wonderful services and maintence through the dealership. Everyone at Joseph Airport Toyota are very knowledgable and courteous; always keeping us updated on every aspect of the service and maintence of the car. The facilities are always clean and coffee/tea/sodas/water/food always fresh and available. Great people.
After looking online and deciding on the perfect new car, I called and was introduced to Myron who generally works in Pre-Owned Sales. We arranged a time to meet and I was very pleased with the experience, from test-drive to offer. I have less-than-stellar credit at the moment and had an underwater loan on my trade. Myron, the Sales Manager, and Finance worked to get me approved for a loan that I was able to afford and put me in a new, safer, fun Camry Hybrid. Thank you!
Ron and his team did everything in their power to help us out and get us into a car! We don't have the best credit, and due to starting a new job about a month prior, we didn't have much to put down. They worked their tails off to help us get into a decent car. I must say they go above and beyond for their clients and I am forever grateful. Now I don't have to rely on someone to take me to and from my job and I don't have the fear of driving in a car that will die on me. Thanks everyone at JAT!!!
I've purchased 2 vehicles from this dealer in 10 months because of their customer service and quality of vehicles. Kevin D. is an impressive salesman. He made sure I was taken care of & felt good about the deal, got the vehicles I wanted without any hassle, and guided me when I was indecisive. I never felt pressured or like I was being lied to. Even when he had multiple customers, I still was treated like a priority rather than an inconvenience. Even with multiple test drives over multiple days, he was more than happy to help! You can tell that he genuinely wants his customers to be happy. Jamie in finance was personable, knowledgeable, got a better financing rate for me than I was offered by USAA and I've been a member of USAA for 18 years. Jamie made the scariest part of the car deal be easy breezey. The service department has been just as great and always works with my crazy schedule. As long as I live in Ohio, this is my go to place for my vehicles!
by Bruce & Kathy EX- Harley Riders from Huber Heights OH
October 2, 2018
Kevin Dorsten was awesome ( very patient )we ended up buying a 2016 Equinox w/ 15,900 miles. After test driving a couple of cars I traded in my Harley Davidson at a fair trade and they dropped asking price of 20,500.00 to 19,500.00. We purchased the lifetime warranty and put the Equinox in my wife's w/warranty. This was on Saturday. Monday we decided to put title and life time warranty thru both of our names (after thought ) Called them they said no problem - Monday evening we signed new paperwork for title and warranty-Thank You Jamie Gibson -He had no problem redoing-sorry for putting you thru that - Great experience OVER and BEYOND !!!
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