Used Volkswagen Jetta for sale near Allen, TX

Marquis was very thorough and helpful explaining the features of the car and the details of the sale

Adrian is a very dedicated, friendly and professional salesman. I enjoyed working with him and found his dedication to his customers excellent.

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

The Best Used Car Buying Experience I’ve Ever Had I went in on a Saturday to purchase a car for my son, and from the moment I walked in, the experience was top-notch. I was fortunate to be helped by Haley, and I truly cannot say enough good things about her. She provided the best customer service I’ve ever received at a car lot—professional, knowledgeable, and genuinely caring. She is a true asset to the company and honestly deserves to be paid well. She's the reason I stopped shopping around and knew this was the right dealership for us. Although I came in during the afternoon and ended up staying late, not once did I feel rushed. Every staff member I interacted with—Haley, Steve, and the team in the business office—was kind, patient, and thorough. They followed through on everything they promised, which gave me full confidence in the purchase. I’m super happy with the entire experience and would highly recommend this dealership to anyone looking for a quality used car and outstanding customer service

Great Experience! Everyone was very nice and helpful from the beginning. The process was smooth, easy and most of all I got what I wanted! Let the team know I am a very satisfied customer!

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

I've owned VW's off and on for years. My first Jetta was purchased in the 90's. Good car. It was nimble, comfortable and had really good gas mileage. It was different from the "Bug" and "Bus" but quite pleasing to own and look at. My current Jetta is a 2020 model year and I enjoy its looks, comfort, mileage and nimbleness. Volkswagens are truly the "peoples car".

Very good service department, kept me updated & personable staff. Waiting room was clean, organized and a pleasant visit. Service advisor kept me updated several times during the visit.

great car to drive to work everyday, to travel to other city or town with a superior suspension. also to give as gift to our son or daughter in their birthday.

The I talk with was very Profession And knew what He was talking about, very Focus., smart guy

We just bought our 3rd car from Toyota of Richardson. Lonnie helped us first time and we kept going back to him. He genuinely help us in buying a car. He will get you best deal there. Along with Lonnie his manager Patrick always been very helpful. They value their customer and i am very grateful that Lonnie is my sales person. He worked so hard and very humble and happy individual and make transaction very smooth. I am permanent customer now Thank you Toyota of Richardson A+++++ 5/5 for sure. #bestcustometservice#Deals#bestsales#Lonnie.

The customer service, the compassion and understanding were truly great. Suzanne and Jason were incredibly kind, very responsive and explanatory and provided us with all around amazing service. We were contacted quickly after our online inquiry and Suzanne was happy to help us answer all the questions we had. We are out of state and the process in which the paperwork and transport of the vehicles were done was flawless. We thank you all for your expertise and kindness. We will be back when the time comes and will most certainly refer all who are in the market to your dealership.

Mike White provided exceptional service. Truly enjoyed working with him. Great start to a New Year.

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

David Kim was excellent. I got a 2021 Jetta SEL Premium. The car is immaculate, it looks brand new,the inside looks like it's never been touched.

I had a 2018 all black challenger, and decided the color just wasn't for me. Nick Barbera gave me a smoking great deal on my trade in for a beautiful 2020 Challenger in indigo blue. It has a cinnamon red leather interior, and I am very happy with this car. Hats off to all the good people at Auto Web Expo in Plano Texas!!! I would recommend them to anyone looking to upgrade from the car they have, to the car of their dreams.

Matthew Young went above and beyond for me! Best car buying experience EVER!! He’s earned a loyal customer for life! Randy, in finance, was friendly and efficient. Thank you Matthew and Randy for a wonderful experience!!

Wonderful and smooth process! Great experience! We drove a few hours to Frisco from Chandler, TX to look at the car. We were greeted immediately and allowed to test drive and look at other available cars. Very quick and smooth process to buy a new car.

great ride, fuel economy, storage capacity, extra features. Best car I've purchased in the last 40 years. Would definitely recommend it to others. It's fabulous!

Bought a car here. After several years I traded it in and bought another. Values were fair on my trade-ins. Vehicles on the website are really the ones they have on the lot. No pressure, no negotiating, huge selection. Paperwork process like normal. I did have to refinance after I left there because the interest rates were steep and I got better deal from credit union. Overall recommend. Had a car accident, will return to Carmax.

I got the Jetta sport and LOVE it! It handles well and isn’t a gas guzzler. It’s a brand new car and it’s beautiful (I had a 14 yr old VW minivan until now)

I received all the help I needed to get a car and now I'm getting ready to buy it . Recommended areas of focus for continued personal and professional development would be interpersonal communications, self-awareness and maintaining a level of appropriate distance and professionalism with customers and subordinates. He will continue to improve overall performance in the coming year by focusing on the softer skills of project management and being able to both accept and deliver feedback in an empathetic manner. Please acknowledge receipt of this employee review letter, and if you have any questions, let me know as I am always available to discuss his performance. Sincerely,

This vehicle met the needs we were looking for. Drives well has sport mode for when I’m in a nascar driver mood! All around pretty good vehicle.

A Truly Exceptional Car Buying Experience with Ray Fuentes at Auto Merchant! From start to finish, my experience at Auto Merchant was nothing short of outstanding — and that’s all thanks to Ray Fuentes. Car buying can often be stressful, but Ray made the entire process smooth, transparent, and even enjoyable. From the moment I arrived, Ray greeted me with professionalism and genuine kindness. He took the time to really listen to what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. His deep knowledge of the inventory and the auto industry as a whole gave me complete confidence in my decision. Ray went above and beyond to ensure I got the best deal possible and walked me through every step of the financing and paperwork process with ease. It’s rare to find someone so committed to customer satisfaction — he truly cares about his clients and it shows. I left Auto Merchant not only with a beautiful new car but also with a great sense of trust and gratitude. If you’re in the market for a vehicle, I highly recommend asking for Ray Fuentes. His professionalism, integrity, and exceptional service set a new standard for what a car buying experience should be. Thank you, Ray, and the Auto Merchant team, for making this such a positive and memorable experience!

I would recommend Principle Volkswagen with a caveat - once you get into Service, everyone is great and we've never had a problem with Service. I like the video from the mechanic showing and detailing what was done. However, reaching them on the phone is a nightmare. The phone to Service rings and rings, then disconnects. If you can finally get to a point to leave a message, they are never returned.

The 2023 Jetta S and Jetta Sport are just about the best value you can find in a new car these days. Sure, you can buy a Hyundai or a Kia for a little less, but the Jetta is so much more car. I know from experience. I test drove the 2023 Kia Forte, Hyundai Elantra, Honda Civic, and Toyota Corolla. And the Jetta stood out with a level of quality that those other cars just didn't seem to have. If you need the latest technology, and a huge touchscreen, buy one of those other cars. The Jetta has a smaller screen. But I like that the Jetta still have knobs and buttons for the A/C and basic radio controls. The Jetta is also offered without driver assist features if you want to save some money. I bought my 2023 Jetta Sport without lane keep assist and all those extra features I don't like, because I pay attention when I drive. This knocked off a nice bit of money. After driving all those new cars, the Jetta had room where I needed it, comfort, and a level of quality I just didn't feel in the other cars, so I bought it. And I am very happy with my purchase.

We worked with George today. He was extremely knowledgeable and professional. He facilitated a great test drive experience and was able to provide us the numbers quickly. He and the manager were extremely responsive to our questions after the fact. Super easy to work with would recommend!