Used 2023 Volkswagen Tiguan for sale near Rolling Meadows, IL

I brought my VW Golf in for service with an appointment. Despite being backed up, the technician greeted me and asked for a few minutes. Once he got back, check-in was quick and friendly. The recall work took longer than initially expected, but the team kept me informed. The work was still completed same day. This was a positive experience and I will return the next time my auto needs service.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

Alec Olney is the best salesman! He helped get my mom into a car she loves and he made the process so fast and streamlined!

Matt at Ganley Volkswagen was wonderful to work with and we negotiated our lease in a very efficient matter. We are a repeat customer and will keep coming back!

I really liked this car, the car is easy to control, accelerates quickly when compared with others. Comfortable and plenty of space inside. I moved from a KIA sedan, and I can say that you get used to the dimensions of the car very easily and quickly. And compared to the KIA, the build quality of the car is felt, and that it is made of metal.

went it to look at a car that i saw online, called to check if it was available, the moment i stepped in they made me feel like i was family and took really good care of me. Great customer service, and very friendly

We wanted a Audi Q3 but all the dealers in the state had only loaded models. Being in our 70's, we weren't interested in technology, appearance, performance, or off-road add-on packages. The Tiguan SEL-R has all the features we want that a Q3 Premium Plus has. Sure, the Tiguan won't match the Q3's performance or looks. but it is close enough. And it has more interior room than a Q5.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

I knew what I wanted, and had some specific and unique criteria that I was looking for in my BMW build, and Alan Sahagian was great to work with. He was very prompt, professional, and searched far and wide to locate a vehicle that we were able to do a deal on. Very seamless and non adversarial in coming to an agreement.

Kenan greeted us when we walked in and was amazing throughout our whole purchase. He was extremely knowledgeable and helped thr buying process go smoothly. From test driving to signing papers, both Kenan and the finance department were friendly and efficient. Will be coming back when it's time for another car!

pretty good service. always courteous and consistent.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

Very great service everything was perfect they also made sure we get the best experience, also they had coffee machines and snacks for customers when needed.

Great experience. No hassle. Got the car I wanted at a very fair price. Have bought 3 cars from Bill Jacobs over the years and highly recommend. Mark Graffagna is a real professional.

Very good dealership. Mohammed hibibi great salesman. Very patient and knowledgeable of the cars available

Jimmy was incredibly helpful throughout my Volkswagen buying experience. He patiently answered all my questions and made sure I felt confident every step of the way. His knowledge about the cars and genuine advice made the process smooth and stress-free. I couldn’t have asked for a better person to guide me—thanks, Jimmy!

Great Customer service, quick execution and lyft service really appreciated! I recommend VW downtown service.

Awesome sales guy. Very knowledgeable, patient and professional...understood our concerns regarding a reasonable note. Lucio Herrera understood the assignment!!! Very pleased with the sale and a huge thanks to Kevin from the finance department for getting us a lower interest rate 😁

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

My experience is always amazing! Steven, Carlos and the other guys in the service department have exceptional customer service skills. They are very knowledgeable and genuinely cares about their customers.

Had a great experience working with Carlos purchasing my car. Car buying is stressful, but he patiently answered my questions and got me through it with a breeze.