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Sales 7:30 AM - 6:00 PM
Service 7:30 AM - 5:30 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 7:00 AM - 4:00 PM
Sun Closed
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Reviews

4.8
532 lifetime reviews. Includes reviews of Harbin Ford & Chevy from DealerRater.com
  • Surprised in Scottsboro!

    The only thing more frustrating than having your car break down, is being four hours from home when it happens---to a car you have only had for th...

    Dealer Response

    We hate that you had the unfortunate event of breaking down while traveling. We are glad to have been able to help. We also thank you for the kind...


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    The only thing more frustrating than having your car break down, is being four hours from home when it happens---to a car you have only had for three months! Needless to say, as a woman on the road with just my children, I was very upset. I checked into a hotel (it was a Sunday) and waited for the Ford Dealer to open. When I came in I was greeted warmly. I was given details regarding the nature of the difficulty with my vehicle. I was treated respectfully, and my car was ready as expected/promised. Now, to be transparent, I am an African-American woman. Given the current social climate in our country, I was concerned about how I would be received and treated, in Scottsboro, Alabama. From the person at the gas station where my car originally broke down, to the clerk at the hotel, and every person I encountered at Harbin (including the gentleman who opened the door for me as I entered the courtesy vehicle) had a lovely approach to customer service. Thank you, Harbin, for making what was a totally frustrating situation, a wonderful, now humorous memory for myself and my children. Beyond taking care of the needs for my vehicle, the kindness we experienced has helped to change the dialogue in my home and in our hearts for my children and me regarding race relations in America. DeBroyna Jones Atlanta, Georgia

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We hate that you had the unfortunate event of breaking down while traveling. We are glad to have been able to help. We also thank you for the kind words that you shared. If we can ever be of any service to you or your family in the future, please do not hesitate to let us know. Thank You, Shannon Hammons Digital Director


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  • Don't pay to have it washed.
    April 25, 2017

    I always feel as if I am being treated ok, but when I pay extra to have my car washed for my wedding and come to pick it up and it still has littl...


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    I always feel as if I am being treated ok, but when I pay extra to have my car washed for my wedding and come to pick it up and it still has little dead bugs all over the front and side mirrors, dirt under the handles and was obviously not washed, it really hurts my feelings, so I ask to have the money credited to my name and I'll go wash it myself, even if I'm not physically able to to so.

    Does recommend this dealer
    Came in for service or repair

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  • Great service at a great price
    April 25, 2017

    Call at the last minute but was able to get the service done quickly and efficiently. Laura the service tech was great. Laura in service was excel...


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    Call at the last minute but was able to get the service done quickly and efficiently. Laura the service tech was great. Laura in service was excellent

    Does recommend this dealer
    Came in for service or repair

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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2008

When you shop at Harbin Automotive, you will be shopping with a group of honest professionals that truly care about your experience. To us, deciding to purchase a car or truck for sale in Scottsboro, AL isn?t finding a new way to get from point A to B, its choosing the right vehicle to help you enjoy some of life?s most important things. Whether you need your vehicle to offer an escape after a long week of work, get the kids to and from school safely every day or carry you beyond the pavement to enjoy the great outdoors, Harbin Automotive has the selection and service to provide you with a vehicle shopping experience you can feel good about!

In fact, our dealership is home to many of the most popular new Chevy and Ford vehicles for sale on the market right now! Compare a great selection of quality pickup trucks like the Chevy Silverado and Ford F-150 all side-by-side to find which model works best for you! In addition to the many popular new cars, vans, trucks, SUVs and hybrids we carry, we make sure to always stock a wide selection of pre-owned options to choose from as well. We also provide a full-finance and service department to handle any and all of your automotive needs.To learn more about our dealership, please do not hesitate to contact a Harbin Automotive professional online or give us a call at (866) 559-8384.

"We Get What Drives You"