Lance Cunningham Ford

4.7
(358 reviews)
Visit Lance Cunningham Ford
Sales hours:
Service hours:
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–8:00pm
Saturday 7:30am–4:30pm 9:00am–8:00pm
Sunday Closed Closed
New (865) 312-6642 (865) 312-6642
Used (865) 684-4441 (865) 684-4441
Service (865) 312-6629 (865) 312-6629

Inventory

See all 134 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2019.
Lance Cunningham Ford has been the place to buy a new Ford car or truck in East Tennessee and the surrounding area since 1990. Our 13 acre state-of-the-art facility contains an inventory second to none and our service and parts departments are renowned in the region. Lance Cunningham is a "hands on dealer" who takes pride in his dealership and wants all of his customers to feel appreciated and respected. His "open door policy" makes him accessible to all of our customers and he welcomes them to stop by and introduce themselves.
We Deliver Smiles for Miles!

Service center

Phone number (865) 312-6629

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:30pm
Sunday
Closed

Reviews

4.7
(358 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
1.4

DONT Go

Me and my elderly husband bought a truck and ford focus there. After two days the truck went down. I had to call over and over and over just trying to get some help. Also, the salesman was like a robot. He told us that we would get a second key and I had to argue about that. I would never ever go back there again.

5.0

New car purchase

This was the best car buying experience I’ve had. Kim Rouse and the rest of the team were professional, fun to work with and wanted to earn my business. Highly recommend Lance Cunningham Ford to anyone looking for a new or user car.

1.0

Beware of Bait and Switch

In November of 2018, I purchased a vehicle from Lance Cunningham Ford located in Knoxville, TN. When purchasing the vehicle, I also purchased service and maintenance contracts as I have done for all of my other Ford vehicles. While purchasing the service and maintenance contracts for this vehicle, I was very clear that I wanted Ford ESP and Maintenance. I had previously purchased Ford contracts for my three other Ford vehicles. Although the dealership clearly understood that I wanted Ford Protect Premium Care and Ford Premium Maintenance contracts, they misrepresented the transaction by selling me third party contracts despite showing me and discussing the Ford ESP and maintenance plans. This deception was uncovered today when my daughter took the vehicle to a different Ford dealership for service. Basically, the salesman did a bait and switch on the contracts by telling me that I was getting the Ford contracts but had me sign paperwork for third party contracts. This is how you treat a repeat Ford customer?

5.0

Drinnen made buying supper easy we are satisfied t

Drinnen did a great job and made buying supper easy and done a wonderful job thank you so much .go see drinnen he will fix you up

5.0

New cars and service

We will only buy ford products from lance Cunningham ford. The service and selection is great. Be sure to ask for drinnen Hayes when you go in.

5.0

Great Customer Service

Drinnen Hayes helped us with our car purchases. I would highly recommended him to anyone looking to purchase a car. Thank you again Drinnen for all your help.

5.0

Great dealership

Good dealership no problems. Bought 2 vehicles and now back for a 3rd purchase. Drinnen is your go to salesman. Don't buy elsewhere until you shopped at Lance Cunningham!

3.8

Good overall experience

My new to me car was overheating and they fixed it right away even though the warranty doesn't take effect until 30 days. This is my second car from them and would buy again.

5.0

2019 Shelby GT350

We worked on the deal three days over text and calls. Drinnen Hayes has been the best salesman I ever delt with. I will definitely return to him when my wife gets ready for her Raptor. No salesman has ever went to the measures that he did to get me my 2019 Shelby GT350.

5.0

Worry free deal

Went looking for a new truck for my new business. Drinnen Hayes helped find the right truck for my needs. Easy and smooth transaction. In and out in a timely manner. I will definitely be going back when it’s time for a new truck.

Read all 358 reviews