Ramsey Ford

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
118 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 28, 2018

    This dealership will lie to you and not think twice. Was told they purchased this particular vehicle at a certain price. That was a lie. Same vehicle... was for sale 4000 cheaper at their other store. Was told we would not be charged doc fee, anothe lie. Very dishonest management team.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Mike, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Ramsey Ford.... We take our customers? comments seriously so we hope that you?ll give us a call at (888) 862-1266 so we can understand exactly what went wrong and do our best to try and turn your experience around.

  • 5.0 out of 5
    March 17, 2017

    Best and easiest car purchase I've ever had in 40 years. Most honest salesman i've ever met. I highly recommend Ramsey.

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    Shopped for a used car
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  • 5.0 out of 5
    March 17, 2017

    Vehicle that I originally was interested in, had already been sold. Your sales staff went out of their way to satisfy my needs, after a short trip to Elkton,... I was able to drive home a vehicle that not only met my needs but exceeded those needs in all area's. " Thank you Ramsey" for your excellent Inventory and sales staff.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Kenneth, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you...! Safe travels!

  • 5.0 out of 5
    December 29, 2016

    Sales people are very knowledgable about options on vehicles and will work to find the one you want. Prices are very competitive. Worth the drive to... get quality service at a fair price.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such awesome review! Thanks again for your business! Take care!

  • 4.0 out of 5
    October 10, 2016

    We had a very pleasant experience with the purchase of the vehicle and working with Frank. We were allowed to test drive several vehicles to find the best... fir for my wife. The interaction and friendliness put us at ease with the whole purchase. We are currently waiting on the finalization of the "We Owe" that was agreed upon.. Half of the repairs have been addressed, but there is some confusion as to why the other repair hasn't been completed though it was discussed several times prior and during the purchase process. I am believing that it will be taken care of in a timely manner based on the great comments and recommendations to go to Ramsey to purchase a vehicle.

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 11, 2016

    I recently purchased a Ford F150 at the Ramsey Ford Dealership. My salesman, Jim Vauhn, was excellent. Jim is knowledgable, informative, and thorough.... Thank you for a great buying experience Jim. I am very pleased with my new Ford, it has met or exceeded my expectations. Ford has taken the auto technology to the next level, and Ramsey is the BEST!

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    We really appreciate your feedback! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank... you again for your business and we look forward to your next visit! Safe travels!

  • 5.0 out of 5
    May 30, 2016

    Purchase was very quick and relatively painless. Was offered a good trade value on my truck and good proce on the new truck. Frank and Frank were great... to deal with.

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    Shopped for a new car
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  • 5.0 out of 5
    May 18, 2016

    Nate was very helpful in finding me the car I specifically wanted, even though it was over 100 miles away. Although the windshield was broken on the drive... to Rising Sun, the Service dept immediately arranged to have the windshield replaced. I felt confident in the process and the job that my sales team did. Would highly recommend!

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    Shopped for a new car
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    Dealer Response

    Hi, Lindsay! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team... was able to provide you with great guidance and knowledgeable expertise. We appreciate your review and hope we can continue serving you for many years to come.

  • 5.0 out of 5
    May 13, 2016

    I pretty much knew the model I was looking for and the staff did everything to make the experience a smooth one. I had a good look at the inventory at... the dealership and with the current deals I made a good choice. The sales representative along with the sales and business management were very professional and let me know of any and all services available to me in the future. Thanks

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  • 5.0 out of 5
    May 11, 2016

    I'm thoroughly enjoying my new Ford Fiesta...the friendly staff made my purchase an easy, no-stress experience. It was like sitting around talking to old... friends. Thank you!

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    Shopped for a new car
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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review, Tina. We always strive to provide excellent service with a professional and caring staff here at our location. Fee...l free to stop by if you need any assistance in the future!

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