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I called about a Explorer spke with a saleman and we set up a time for a test drive. The salesman then emailed me credit application to fill out prior... yo seeing or driving the vehicle. (NOT HAPPENING). He said he will speak with his manager (surprise) still waiting. DON'T deal with this dealer.
We are pleased with our experience at Ramsey Ford in Rising Sun. Charlie was great to work with. He patiently answered all our questions and concerns.... We did not feel pressured at any point. Everyone we met was very pleasant, professional and accommodating.
This dealership will lie to you and not think twice. Was told they purchased this particular vehicle at a certain price. That was a lie. Same vehicle... was for sale 4000 cheaper at their other store. Was told we would not be charged doc fee, anothe lie. Very dishonest management team.
Mike, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Ramsey Ford.... We take our customers? comments seriously so we hope that you?ll give us a call at (888) 862-1266 so we can understand exactly what went wrong and do our best to try and turn your experience around.
Best and easiest car purchase I've ever had in 40 years. Most honest salesman i've ever met. I highly recommend Ramsey.
Vehicle that I originally was interested in, had already been sold. Your sales staff went out of their way to satisfy my needs, after a short trip to Elkton,... I was able to drive home a vehicle that not only met my needs but exceeded those needs in all area's. " Thank you Ramsey" for your excellent Inventory and sales staff.
Kenneth, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you...! Safe travels!
Sales people are very knowledgable about options on vehicles and will work to find the one you want. Prices are very competitive. Worth the drive to... get quality service at a fair price.
Thank you for taking the time to notice those efforts and for leaving such awesome review! Thanks again for your business! Take care!
We had a very pleasant experience with the purchase of the vehicle and working with Frank. We were allowed to test drive several vehicles to find the best... fir for my wife. The interaction and friendliness put us at ease with the whole purchase. We are currently waiting on the finalization of the "We Owe" that was agreed upon.. Half of the repairs have been addressed, but there is some confusion as to why the other repair hasn't been completed though it was discussed several times prior and during the purchase process. I am believing that it will be taken care of in a timely manner based on the great comments and recommendations to go to Ramsey to purchase a vehicle.
I recently purchased a Ford F150 at the Ramsey Ford Dealership. My salesman, Jim Vauhn, was excellent. Jim is knowledgable, informative, and thorough.... Thank you for a great buying experience Jim. I am very pleased with my new Ford, it has met or exceeded my expectations. Ford has taken the auto technology to the next level, and Ramsey is the BEST!
We really appreciate your feedback! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank... you again for your business and we look forward to your next visit! Safe travels!
Purchase was very quick and relatively painless. Was offered a good trade value on my truck and good proce on the new truck. Frank and Frank were great... to deal with.
Nate was very helpful in finding me the car I specifically wanted, even though it was over 100 miles away. Although the windshield was broken on the drive... to Rising Sun, the Service dept immediately arranged to have the windshield replaced. I felt confident in the process and the job that my sales team did. Would highly recommend!
Hi, Lindsay! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team... was able to provide you with great guidance and knowledgeable expertise. We appreciate your review and hope we can continue serving you for many years to come.