Fuccillo Kia Schenectady

4.8
(572 reviews)

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Reviews

4.8
(572 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Fuccillo Kia Schenectady from DealerRater.

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4.0

Woody best salesman ever

I am a hard girl to please and this dealership was able to do just that . Right now is the hardest time to buy or find what you are looking for and I was very pleased Woody was our Salesman and made this incredibly easy.

1.0

Come here if you want to get ripped off

Fucillo Kia is a truly awful dealership to shop from. They offered me $5k below KBB and defended it saying the car was too premium for them. They then proceeded to mark up the car I was interested in by $3400 and not allow a test drive. Zero willingness to deal or make a fair offer. Went to Garvey Kia and got going with a fair offer and no markups. Avoid Fucillo and their dilapidated dealership.

1.0

Don't even. RUN.

I'd put a 0 if I could. Had car for 7 months to replace faulty engine. Not only did they misplace my car... I just found out they also put MY "NEW" engine in a different car. Out over $4000 dollars and no car still. Don't trust them. And finding a customer service report number or someone to call you back is a joke. No GM available ever. Service manager acts like he has no idea what's going on.

1.0

Overpriced scam artists.

One of the most insulting experiences I've ever had at a dealership. They didn't want to give me even half of what my car is worth and they marked the price of the new car up more than $2k over MSRP and called it market adjustment. Never again will I deal with any Fucillo dealership.

1.0

No employees

Went there looking for a new car walked around for about 20 minutes no one came out to help me. I kept looking around but ended up leaving and going to another dealership to purchase a new car.

1.0

Upset

I was told I was approved they took my cash deposit had me sitting for over 3 hrs signed papers was ready to go then told me I was denied cause I didn't have my bank account long enough that was ok and my sales guy was running all over but then they told me I couldn't have my cash back till Monday so I get to go the whole weekend with no car or my cash I gave them ..they always ask for money upfront then if u denied u have to wait for ur money back ..not happy at all

1.5

Liars

Liars... The salesman stated that my lease would be paid off. I am left with one payment from the old lease this was not verbally agreed upon. The dealership sent me a check to cover two months and 3 needed to be paid. I wil not recommend this dealership to anyone!

1.0

Theives

The insurance company paid off the vehicle. We were a good customer for years. They then proceeded to steal the monthly amount for the vehicle after it was paid off. Watch out for this company and its shady business practices!! They will illegally steal your money!

5.0

Great Service!!!

Came in ready to leave without a car, but the staff went above and beyond my expectations to help me leave with a great car and a great payment plan. Thanks to Josh, Dave and everyone who assisted me while I was here. The store manager was very welcoming, and I appreciate how understanding he was about my two extremely active kids!

5.0

Service Dept.

I was very pleased with the service. Everyone was very pleasant and attentive. My car was done in a timely manner, I would highly recommend to anyone looking to purchase or service a car.

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