John Vance Auto Group

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
70 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 16, 2019

    Matt was awesome and helped find a car that suited us perfectly. Even when finances stopped us on a few. Matt made sure we still got something we liked... in our price range.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    John, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100 percent satisfie...d with the overall experience. We look forward to working with you again! Sincerely, The John Vance Auto Group Team

  • 5.0 out of 5
    September 24, 2019

    Matt was very helpful. No pressure tactics. He even took my old bed topper off my old truck and placed it on my new Ram 1500. I can't believe the courtesy... of the entire staff.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Cole, we truly appreciate such a glowing review. Matt is dedicated to making the vehicle-process as easy and convenient as possible, and we're delight...ed that you felt at ease during the entire process. Please don't hesitate to let us know if we do anything else for you in the future. Sincerely, The John Vance Auto Group Team

  • April 21, 2015

    I found our Durango online and the internet department was more than willing to help us out any way possible. We live in Wichita so I was very skeptical... about dealing with a dealership so far away. But, I was very impressed with the way the deal went about.

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    Shopped for a new car
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  • 5.0 out of 5
    September 23, 2019

    Called and spoke with Matt Olmsted, he confirmed the truck I was interested in was available, pulled it to the front and had it waiting for me. They allowed... me to take a lengthy test drive to confirm the truck would fit in our garage which was greatly appreciated. Once I decided this was the truck for me I was in and out in less than an hour. They gave good money for my trade, worked to get me the deal I needed and I’m now the happy owner of a new Ram Power Wagon. I did not finance anything so can’t speak to that process but the sales team was great and I will be back when it’s time for another truck.

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    Shopped for a new car
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    Dealer Response

    We're humbled by your kind words. Our top priority is to always provide the utmost in customer service and quality to each and every one of our guests..., and we're thrilled that you feel you experienced this value first hand. We thank you again, and let us know if there's anything else we can do to assist you. Sincerely, The John Vance Auto Group Team

  • 5.0 out of 5
    September 21, 2019

    Very accommodating and extensive review of truck. Absolutely no pressure and enjoyable conversation with Matt.

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    Shopped for a new car
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    Dealer Response

    Thanks for this wonderful review, Matt! We're glad to hear that you had such an outstanding experience at our dealership, and we hope to see you again... soon. Sincerely, The John Vance Auto Group Team

  • 5.0 out of 5
    September 9, 2019

    I have bought 2 cars from this dealership and love doing business with them. They have always treated me well and their service is top-notch. Dealing with... the service department has also always been a good experience.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review, Carol. We are very happy to hear that we could provide you with a second car buying experience that was ju...st as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The John Vance Auto Group Team

  • 5.0 out of 5
    September 4, 2019

    This is what you would expect from a small town dealership. Wonderful people. Extremely helpful fought tooth and nail to get me into the car of my dreams.... Unfortunately it couldn't be done today but I will definitely come back for sure. Will for sure ask for Matt when I come back

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    Shopped for a used car
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    Dealer Response

    Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have... a great day. Sincerely, The John Vance Auto Group Team

  • 5.0 out of 5
    September 4, 2019

    Matt is a class act. No pressure, just very helpful. I will recommend him to friends looking to buy a car. Excellent experience, I will buy another car... from.

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    Dealer Response

    Harry, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how... every car buying experience should be. We are sincerely grateful for your business!

  • 5.0 out of 5
    August 31, 2019

    Matt and Jim at dodge were so helpful in my car buying process! It was quick and easy, and they genuinely worked hard to find me what I needed to best... accommodate my lifestyle! Even down to finance I was relaxed the whole time! John Vance is a dealership like no other - my family has purchased many cars from the Vance family and we will for sure be back! I couldn’t say enough good about everyone who works at this dealership! Thank you Jim and Matt, for helping me with my new car! You both are assets to the John Vance company and i’m in love with my vehicle!

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    Dealer Response

    First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to ...every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Matt and Jim assisted you in such a detailed and customized manner. Give us a call if you have any further questions!

  • 5.0 out of 5
    August 31, 2019

    Matt was very helpful and got me the exact vehicle I was looking for. Very easy experience! I love my new car! Thanks Matt!! Will refer you to others!

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    Dealer Response

    Thank you for taking the time to write this review. We are pleased to hear that Matt was able to provide an efficient and overall positive experience.

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