Moore Buick GMC

Reviews

4.8
(282 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Transaction was smooth yet only getting one key with my...

Transaction was smooth yet only getting one key with my car was unacceptable! I am not too Sure how well they guard your personal information Because I keep on getting bombarded with sales calls from third party vendors. I would probably buy there again if in need in the future.

5.0

Great people

Rick was excellent to work with, very friendly and thorough with the details of our purchase. We were looking for weeks for the right trick and were happy we made our purchase here!

5.0

Our most trusted car dealership

We stopped in just to look at and test drive the Buick Encore. Ending up buying a 2018. I absolutely love the car and wish now that I had bought the newer one with more features!!! Maybe I can swing that someday. Thanks for a great experience!!

5.0

Great and friendly service

Came to get my spare key programmed. Initially there were some complications, however, they were able to complete the process quickly. The staff at Moore are phenomenal.

5.0

new car

Very courteous and attentive staff. They took the time to answer all my questions. They didn't try to talk me in anything I didn't want or need.

1.6

Poor customer Service

With Pearson GMC closed Moore was the next closer dealership to service my Yukon. The dealership is too far to do anything but wait. The location has no functional internet service and the waiting room has no cell service making it 2 hours of complete downtime. For a simple oil service the pricing is expensive, half of the cost being labor. I will look at other options moving forward but do not recommend this dealership.

1.0

Takes too long

I made an appointment for right after lunch and was told at that time that it would take 90 minutes. The Sunnyvale dealership tried to get it done in an hour. The service guy told me it could take two hours and it did! When I make an appointment, I should not have to wait two hours for an oil change

3.2

Flat tire and chipped wheel.

The new tire needed to be had to be ordered from Sacramento it took 3 business days to be completed. When I picked up my car the wheel was dirty as well as the new tire a little Windex & some tire dressing wouldgone along way Regards,

5.0

Owner

Great service very friendly and helpful they fallow great price good communication with the coustumer I will recommend to my family and friends will purchase my new car

5.0

Easy Purchase of used truck to tow my boat

Had a pleasant experience in finding and buying the right vehicle to replace my old tow vehicle. The selection of used vehicles included an older model that was in the price range I was looking for. Great service at the time of delivery to make sure all the details of the vehicle were as expected.

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