Always a good experience when dealing with the service people at this dealership. Over the three years I've owned this vehicle, I've visited several times... while in vacation in the area. They make me feel welcome even though I didn't buy here.
The sales manager, Tom Reed, has gone out of his way to do the right thing at every turn and made us feel comfortable.
I bought my Buick Enclave at HH Motors and it is absolutely the best car I have ever owned. The sales process was fluid and reasonable and I never felt... rushed or pressured. I'd buy another car from them in a heartbeat. My only service experience was an oil change and a warranty fix of the driver seat heater. Again, a superlative experience. They gave me a free loaner- a new Buick Lacrosse- and the work was done way under the time budget. Only complaint I have is that there was some sort of glitch in their computerized feedback system so I was unable to submit what would have been a stellar review of their service.
friendly people, started appointment right on time. Clean waiting area. TV on, Thought I had to wait an extra 15 minutes or so after my car was finished... and pulled up into the parking area.
The service was top rate, made me feel special and showed they put my interest first. Buick dealership has a service department to be proud of. They... took care of my needs, even though I walked in without an appointment. I have used this dealership 2 times within 6 months and received the same courteous attention...
Good group of dealer employees and service performed was well done. Advised of future service needed. Know you vehicle information very informative.
Excellent sales team and nice facility. I feel they went the extra yard to make me happy and get the car ready.
Too early I relationship to know. Everyone seems new .... I have been using service since 2011 new Enclave purchase. Purchased new 2016 in Nov 2016. S... tie service team replaced making this relationship new and ubtested. As a long time service client; I was very dissatisfied the dealer owner / sales and or service manager has not reached out to explain the wide spread employee swap out!
Manny, the service guy was friendly and tried his best to accommodate us. We were traveling from out of state when our car broken down, he was very accommodating.
Courteous and timely reception. Comfortable waiting area. Washing car a real plus, especially given the pollen in the air. Will definitely return for next... scheduled oil change.