Hilton Head Auto

Reviews

52 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 17, 2017

    Always a good experience when dealing with the service people at this dealership. Over the three years I've owned this vehicle, I've visited several times... while in vacation in the area. They make me feel welcome even though I didn't buy here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2017

    The sales manager, Tom Reed, has gone out of his way to do the right thing at every turn and made us feel comfortable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 7, 2013

    I bought my Buick Enclave at HH Motors and it is absolutely the best car I have ever owned. The sales process was fluid and reasonable and I never felt... rushed or pressured. I'd buy another car from them in a heartbeat. My only service experience was an oil change and a warranty fix of the driver seat heater. Again, a superlative experience. They gave me a free loaner- a new Buick Lacrosse- and the work was done way under the time budget. Only complaint I have is that there was some sort of glitch in their computerized feedback system so I was unable to submit what would have been a stellar review of their service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 13, 2017

    friendly people, started appointment right on time. Clean waiting area. TV on, Thought I had to wait an extra 15 minutes or so after my car was finished... and pulled up into the parking area.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2017

    The service was top rate, made me feel special and showed they put my interest first. Buick dealership has a service department to be proud of. They... took care of my needs, even though I walked in without an appointment. I have used this dealership 2 times within 6 months and received the same courteous attention...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2017

    Good group of dealer employees and service performed was well done. Advised of future service needed. Know you vehicle information very informative.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2017

    Excellent sales team and nice facility. I feel they went the extra yard to make me happy and get the car ready.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 11, 2017

    Too early I relationship to know. Everyone seems new .... I have been using service since 2011 new Enclave purchase. Purchased new 2016 in Nov 2016. S... tie service team replaced making this relationship new and ubtested. As a long time service client; I was very dissatisfied the dealer owner / sales and or service manager has not reached out to explain the wide spread employee swap out!

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 10, 2017

    Manny, the service guy was friendly and tried his best to accommodate us. We were traveling from out of state when our car broken down, he was very accommodating.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 5, 2017

    Courteous and timely reception. Comfortable waiting area. Washing car a real plus, especially given the pollen in the air. Will definitely return for next... scheduled oil change.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews