Used Audi Q7 for sale near Maywood, IL

My overall experience was excellent. Upon entering the dealership, I was greeted by Eric McGee, Sales Consultant. He provided me with the opportunity to take my time to view the vehicles in the showroom, as well as to test drive the vehicles that interested me and my family. Throughout the process, he was informative and answered all my questions which provided me much needed clarity. I did not feel pressured into making a decision on the spot. In fact, I was at the dealership for over five hours without feeling pressured. This experience allowed me to make the best selection with a payment that was comfortable for me to make over the course of the contract. Eric informed me that he had been in the auto sales business for well over a decade and his years of experience were demonstrated throughout the entire process. He was extremely professional, patient and informative. His connectivity with me and my family insured me that I was making the right decision in purchasing a vehicle from this dealership. I look forward to referring additional family members to Eric.

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

I had a great experience at Hoffman estate Audi they were knowledgeable about there vehicles and the buying experience was hassle free thanks to Carlo I would definitely recommend this dealership.

Bought Audi A6 Premium Plus. Like to thank Scott Woolsey for his wonderful service - professional, helpful and knowledgeable!!! Also worth mentioning Issac (Manager), for his excellent help and time in closing the deal!!! Highly recommend this dealership, great place to go to.

Todd was very helpful and made sure my car was pulled inside when leaving as it was very slippery outside

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

We’ve been going to AH Ford for years and multiple cars. The sales and service teams are exceptional. The new truck service center has been great for my F150 scheduled services.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

The guys here were great! Had the truck pulled out and ready for us to test out. We came from out of town and they kept our kids entertained while doing all the paperwork. It was a quick, hassle free process. True mom and pop shop and they treat you as such. Thank you so much.

The people at Naperville were professional, friendly, and worked to sale me a car. Ben, was fantastic! He followed through, and did his best to make sure I was pleased and willing to secure my purchase. I would highly recommend working with this dealership to pirchase a vehicle. Jamar

Had a wonderful experience while I was purchasing my vehicle. I was in and out in about an hour after I made my selection! Thank you Dave the GM for making it easy

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

Audi Chicago delivered an outstanding car-buying experience from start to finish. The dealership was professional, efficient, and genuinely welcoming, making the entire process smooth and stress-free. Channing was exceptional. Knowledgeable, responsive, and refreshingly transparent, he took the time to answer every question and made sure I felt confident at each step. There was no pressure, just thoughtful guidance and a clear commitment to customer satisfaction. If you are looking for a premium experience to match a premium vehicle, Audi Chicago and Channing set the standard. Highly recommended.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!

We just bought a high mileage TESLA from star motors. The entire experience and the car itself was great. Alex can actions as very reliable, open and ready to help always. Payment and shipping were managed in a very honest and trustworthy manner.

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

We Absolutely love this vehicle - the comfort, exterior and interior styling, all of the amazing options, smooth and quiet ride, and great handling ability!

Alan S. was upfront / transparent on pricing and patient helping us figure out what we need, bouncing between models and trims. Appreciated the follow-up after buying to see how things were going and if we had any questions. Very helpful w/r/t getting the most out of the vehicles functionality after driving it for a week.

I had been watching cars.com and other web sites for a 2020 or 2021 Audi Q7 for months. This car popped up, met my basic qualifications and was only 50 miles from my house. Called the dealer, drove down the next day, test drove the car and made an offer. Deal was done in an hour. And, they gave me above market value for my 2015 Audi Q7.

Excellent vehicle overall. It’s quiet, very good ride and handling with technology galore. The seats are very comfortable and especially with the heated massage option and ventilated for warm weather driving. The climate control system is top notch as is the standard B&O sound system which sounds every bit as good as the top line B&O in our A8L. The interior is spacious but storage is limited so gives you a good reason to de clutter! The third seat is not important to us and goes unused but I sure wouldn’t want to try to sit back there! There is plenty of power with the hybrid 6 and the laser matrix design headlights are nothing short of spectacular! The night vision system is especially useful for remote locations for deer, animals, etc. and in urban driving for pedestrians, cyclists, dogs et al. Some niggles include a weird shift pattern, way too many nanny warnings, a confusing setup for different drivers to store their individual preferences and not be able to do things like leave the vehicle running to get out to do something as simple as run back in the house for something you forgot. All in all, a luxurious SUV with great overall performance yet very economical to operate as gas mileage is good and routine maintenance is minimal. We love our Audi’s and the Q7 is a great addition to our garage.

Napleton of Calumet City, IL is a great place to shop for a new or used vehicle. Their Staff is very polite and professional. I would highly recommend them if you're looking for a new or used vehicle. They go above and beyond what's expected of any dealership.

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗