Used Buick for Sale in Frankfort, IL

driving my new cascada jerry doig was wonderful wwould have all customers ask for him

It's a shame Buick is no longer building this car. It is light years ahead of cars built just six years ago. China will continue to have this model thanks to Buick's popularity there. The closest to this car is the Chevrolet Impala.

we purchased our vehicle a 2013 Buick Lacorsse at Phillips Chevrolet about two yrs ago, up until 08-28-18 (August 2018) we thought the vehicle maintenance service at Phillips was good but it wasn't until we had our vehicle serviced at Rizza Cadillac Buick in Tinley Park that we found out otherwise. Johnny Howard the service consultant at Rizza Cadillac Buick went above and beyond to do what was necessary to give us excellent service. Mr. Howard practices all of the three P's of customer service, Professional, Polite and Patient. We live near South Holland, even though Phillips Chevrolet is a lot closer to us we won't be taking our vehicle back there for service, we will drive to Tinley Park to Rizza Cadillac Buick R. Thomas

I stopped in to get an oil change on Saturday morning and Lee greeted me at the door with a smile. He was very professional He gave me a realistic time of how long it would take for my service. They got me in and out in less than 30 minutes or it seemed less than 20 minutes. I can say that he under promised and over delivered. This was my first visit there seeing that I was new to the area, but it won't be my last.

I felt very comfortable sitting as a passenger and driver. It handled easily on the interstate and in town. It has all the extras that I need and are easy to access.

In a manner characteristic of the unified Team of personnel at Webb Chevrolet in Plainfield, Illinois, every person with whom I communicated revealed kindness, graciousness, and efficiency. During this most recent visit, of noteworthy high importance was the expertise demonstrated by the Service Agent assigned to attend to the completion of appropriate maintenance of the vehicle that I currently drive--purchased at Webb Chevy in September of 2015. I refer specifically to Paul, who successfully managed to finish all required work that needed to be accomplished in a timely way and with what I had perceived to have been total confidence in his own technical savvy. This admirable demonstration of skillfulness evoked a feeling of authentic satisfaction as well as genuine appreciation. I also am thankful to Bill and Tony because both of these courteous gentlemen ensured that my appointment would take place at precisely the time when it had been scheduled to occur.

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

My experience at D'Arcy Buick is always excellent and I always receive 100% customer service. The dealership is always clean, and I love the balloon displays. The courtesy water, coffee and tea is always an added benefit. Most of all the staff is dedicated to 100% customer satisfaction. This is the only place where I feel confident in taking my Buick Lacrosse for service.

This SUV runs great, has pick up power, is comfortable , great gas mileage, looks cas! Everything like brand new! I love 💕 this SUV! Selling because I am just too old to drive anymore.😞 (I’m 93 yrs old) This car need an owner to drive her, has just over 2,000 original miles and manufacturer warranties go with the car!!

Great service.... thanks Mike .... friendly , great atmosphere.... not pestering salesman.... would recommend going there and either looking or buying a car...

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.

The service team found the problem right away and got my car back to working properly very quickly.

This car is the perfect size for my daily commute and grocery shopping. As well as sitting 4 other people in the car with pure comfort. The mileage is super efficient for me to not have to constantly fill gas every week.

John Redelsperger showed me several vehicles and helped me choose my new Buick Encore, which has been absolutely perfect for me. He helped to get me a fantastic deal and made sure everything was taken care of before I left the dealership. By the way, I usually don't like to deal with salesman, but John was tops, being very professional, helpful and not pushy. I will definitely recommend Mike Haggerty Buick and specifically John Redelsperger to my family and friends. Thanks so much John!!!!!

Perfect for me. Has all the things I was looking for. Fantastic warranty on this car. The ride is completely friendly for the price. Thanks.

I was originally budgeting for a used car with my trade in and drove off with a brand new 2019 Equinox for the same price! John Montgomery who was recommended by a friend came in 4 hrs.early to meet me and he spent almost the entire day with great patience. He was very knowledgeable and asked the right questions in order to find the vehicle that fit my family and budget. Then, after a great experience with John, I worked with Ryan Sitter the finance manager who was amazing! I can honestly say that he was genuine and helpful. He explained every item line by line and even explained that I could get money back from my trade in warranty. On his request, I came back with my used car warranty info the next day and he did all the work to get me 2K back! Who even does that these days? Usually they sell you and forget you. I am very appreciative of John and Ryan. Great ethics and customer service!

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

This is the 3rd vehicle I have bought from this dealership and the third vehicle I bought from the salesman Joshua Miller. 1. Josh is a very friendly guy and will always try to get you a good deal on what ever you are trying to buy; as he did for the 3 cars he sold me. 2. the dealership usually always has deals going on and are always willing to make time to help you with a sale and find a affordable car. 3. Dennis Reilly is the finance guy that help me out on my third vehicle (2018 Malibu) he was very helpful and was able to get me a even better deal I originally had before I went in to sign papers. All together it is a good dealership and good people and I would say I had a great overall experience. will purchase my next car from this place.

We love this Enclave! Just returning from a road trip and it was smooth, gas average was great and it has all the electronic needs for us and the grandkids! Thanks Buick and McKaig!!

Hands down! This car buying experience was wonderful from start to finish. Our salesman Cyril was very patient and worked very hard to put us in a vehicle that would be reliable and comparable for our family. Due to our situation, this was a tough deal but Cyril did it. And Dennis, Omg! Fabulous! Right before going in to sign the financing documents, I said to my husband "this is the part that I dread"...really, who likes signing their life away?! But from the moment we walked in Dennis made the atmosphere none-intimidating. He was very friendly and even gave advice on how to increase our credit score so that when we come back for another car or to refinance(hint, hint) things will be a lot smoother. I appreciate the personal touch because neither Cyril nor Dennis are required to offer the advice that they did but they did. Our credit isn't the worst but it's not the best. Dennis and Cyril both reassured us that if we follow the steps given all will be well next time...and we will and it will! Long story short, GREAT CAR BUYING EXPERIENCE! Brigitte F.

Comfortably seats 7, rides great, met all of my family needs. Purchased with low miles, and never had issues outside of routine maintenance. Highly recommend.

I had a pleasant experience with the sales person (Kathy Wood) and I'll definitely recommend her to family and friends.

Good vision. Car seems to watch out for other cars and warns of their proximity. Plenty of space for my long legs. Back seat ac and generous room for passengers.

Went to kingdom chevy. Looking for a car and Lathan was a big help. Great service. I don't know a lot about cars a be he broke it down perfect.. I definitely recommend him..

Traded in my small truck for this small SUV so far its an improvements on fuel consumption, slightly higher monthly payments than my 2016 Colorado, still getting used to the vehicle, its comfortable, but I am missing having heated seats, perhaps one day I'll add in that option ;) Looking forward to taking it for a few road trips, have an average commute of 100km per day.

This dealership was one of the best dealerships i’ve ever gone to. They were fast and really nice people. Tyler was the salesman that helped me look for my vehicle. He’s outstanding at what he does. He was nice and eager to help me get the best deal. This dealership is willing to take the extra step in order to make your experience a great one. I definitely see myself coming back in the future any car shopping.

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

I appreciated the way Roger sold me a 2018 GMC SIERRA truck. No frills, no bs, and no sweet talk. Just straight to the point sales. He was very personable and likeable. Great sales department and finance team.

I love the car so far, but have only owned it for 3 days, so there may be some glitches or reliability issues I'm not aware of, but as of now I love it.

Noel and Donnie were honest, pleasant, kind, fair and timely. I had to leave by 2pm...I literally left behind the wheel of my new truck at 1:58! Excellent customer service....made a painful experience pleasant and so positive! Good day...very happy with Bill Kay and my purchase!

I went in looking to purchase a new , and with the help of Corey & Check, I Was Able To Do So!!! They Were Amazing!!! They Made Sure That My Needs & What I Desired Was Met!!! I Will Refer Anyone I Know, That's Looking To Purchase A New Or Use Car, To Corey & Check, At Castle Buick GMC!!! Thanks Guys!!! 😍😍

This car was a joy to drive. Many more high tech safety features than I expected. This car was designed for comfort and use of electronic devices by all passengers.

We traded our 2010 RX450h for a new one in June of 2018. This was a major 'step up', because of all the luxury features available, wonderful 30+mpg fuel rating, and the STANDard safety features (see the 5 star rating on the National Highway Safety Administration website. Sal Lala and Tony Stewart were my long-time sales people, and they did not disappoint in the overall prices, smoothness of sale, requested features and add-ons, and trade-in value - these two guys are about all that is left of a supreme sales and management staff, as recent personnel changes have occurred. I am hopeful the transition in management will 'mellow' in time. Note: We are blessed to have been able to purchase seven Lexus' from this dealership since 2006. The new 2018 RXh is simply wonderful and such a pretty ride in 'Nightfall Mica' to enjoy. A few words about the finance end of the purchase: It was a cash deal (yay!), but it took three visits to complete, because I caught errors on the first two go-arounds. The issue started when we were told the after-purchase things were not negotiable for better prices (extended warranty, wheel/tire/lost key/windshield/dent protection insurance, maintenance/service coupons, etc.). Then I found out they are indeed negotiable (thanks, Tony), which lead to the second buyers agreement being signed. But after another review, I found errors and misquoted figures. So the third time through the paperwork was finally a charm. That fiasco took two weeks to complete. I can understand following the company line and making a profit / commission, but there is a fine line that seemed to be in question: I would use words like duplicity or incompetence, but it could be one while feigning the other. Incompetence is forgivable, but the other I remember firing people for, so I give the benefit of the doubt in this one case. Of all the times we purchased from L of N, this time was the most painful. Otherwise, we are very satisfied with the 2018 upgrade. It really has a myriad feature set that our former 2010 model did not have. The safety features are worth the upgrade, as pedestrian and cross traffic alert are included in the package - any luxury upgrades like the ones available here would easily cost about $20K more for a German car (I checked). So it is still 5 stars for L of N, but they need to look at the process and remember to give their customers a good experience of purchase all the way through, especially during that dreadful finance chamber with the electronic signing instrument called 'DocuPad'. But that remains another story for another time.

Couple hours and out the door. Mr. Torres was great with me. Test drove vehicles but got what i truly wanted. This spring i will be joyed waahing her up. Millennium is the best.

I live in Nashville, TN and located my Certified Pre-Owned 2017 Cadillac CTS Premium Luxury 3.6L AWD in Red Obsession Tintcoat online through Heritage Cadillac's website, which was well laid-out and easy to navigate. When I made the call to the dealership sales department, I was pleasantly greeted by Mr. Charles Hughes. I was surprised by his cheerful personality and upbeat tone and in that moment I realized that I made the right call. Something just felt different... When I asked him questions about the car, he went the extra mile to make sure that the car was equipped as advertised and even sent me the build sheet that listed every option and package on the vehicle. He then went on to describe all of the benefits of the Certified Pre-Owned Warranty which was very helpful. He also did all of this VERY FAST. THESE PEOPLE DO NOT WASTE YOUR TIME. After thinking it over I decided to let them give me a bid on my trade-in. I had a number in my head that I wanted for it and after they did the sight-unseen appraisal based on the VIN # and everything else, Mr. Charles Hughes called me to deliver the result. He gave me the number straight up and I was AGAIN surprised that they offered exactly what I had expected. At that moment I knew that I was about to buy the car AND I HADN'T EVEN SEEN IT IN PERSON YET. I put a deposit down over the phone to hold the car and then made arrangements to travel to Chicago to do the deal. That very next weekend I drove the 11 hours from Nashville, TN to Heritage Cadillac in Lombard, IL and made my purchase with Mr. Charles Hughes, who had the vehicle waxed and cleaned, sitting inside their delivery bay awaiting my arrival. I cleaned out my trade-in and handed the keys to Charles where he then quickly had the manager verify its condition. They had my paperwork prepared in order to expedite the process and before I left, Charles handed me a large and elegantly prepared gift for my Fiance'. He even offered to buy me dinner too! When it was all said and done, I left the dealership completely satisfied and I truly felt like I had an amazing experience that I will never forget. Charles Hughes knows how to treat his customers and everyone else at the dealership was just as impressive. Special thanks to Dan Paz for making me a great offer on my trade that I couldn't resist and John Rabenda for getting me an excellent deal on financing. THANK YOU! I Would HIGHLY recommend this dealership to ANYONE looking to buy a new or pre-owned vehicle!!!

600 miles into ownership and very happy with our purchase. The car is very quiet, rides very smoothly, and is very easy to drive. So far, we are averaging better than 30 mpg in combined driving. The kids (16 & 8 years old) tell me the backseat is much more roomy than mom's SUV. The only thing I don't like at this point is the Auto-Stop feature, which is currently not able to be bypassed or otherwise shut off

Let me say that our journey took my wife and I to several dealers for different makes and models. The Traverse was on our final list of 2.... And we went to Haggerty purely because of luck that they had the inventory we wanted. Jeff and Joe knew this may not be the car we ended up with.... But they never bashed competition.... They made to test drive and discussion enjoyable... They even gave us the warm introduction to the other Haggerty dealer with the other car. We were bummed by the " high pressure" or "lack of interest" from other dealerships. Jeff and Joe made looking for a new car fun again. Thanks guys!!!