Used Chrysler for Sale in Arlington, VA

Mr. David carter aka DC was awesome. He went above and beyond for me. Mr.DC is very knowledgeable about his job, honest, patient, and also a godly man. I really appreciate your service and will be sending referrals your way. When???s it???s time for me to buy again I will come see mr.DC Also I bought a Volkswagen Jetta 2016 and it was in my price range thanks again. I???m very grateful💯💪🏽

Almost $9000 in incentives demanded that I purchase this car. There are some areas on interior that might be lacking in quality like others say. 3.6 v6 with 8 sp transmission is an awesome combination. Extremely comfortable and easy to drive. Gas mileage for a car this heavy is great. The AWD system on this car is much better than what was on my CRV.

Amazing experience from start to finish. Walter made the whole process seamless. Definitely appreciated his honesty and his ability to answer all of our questions! Highly recommend these guys!

The improvements i have found over all others i have owned is remarkable. Gas mileage averages 29.6 for an 8-passenger Van. seating is extremely comfortable, silent ride, great sound and easily operated electronics. The later is in comparison to my 2015 Honda CRV.

Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!

great car to own. I had my current 300 since 2005. No issues. I expect same from new vehicle. It is comfortable and I like the safety features.

The car has alot of legroom and I love the interior and the car rides so smooth. It is also real good on gas and I love my radio system.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Love the styling of the interior and exterior of the car. Drives and rides great. Seems to have good performance for a 4 cyl with decent fuel mileage for a mid size car.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Look, if you're going to Easterns, you know WHY you're going to Easterns. You're going to get a high interest rate and you're not there to haggle about the cost of the car. Just make sure you go in there knowing your boundaries so you aren't disappointed. Upon entering the lot I was immediately greeted by Mike Robinson. I told him "I have credit issues and I need a car," and we began discussing my situation. He was super friendly and helpful, and when I left he told me I could contact him 24/7 if I needed anything. I actually left there almost feeling like I made a friend! The finance person was Rick Hosn, and although at first he seemed to have the normal attitude of a finance person, the more I dealt with him the more I liked him, he turned out to be very friendly (sales guys/finance guys are typically almost like good cop/bad cop). Michelle Legrand, the finance assistant, was very nice and got me out of there pretty quickly once the deal was done. NOTE: They'll try to put you in a car that they want to put you in. You do NOT have to take that car! Please know they're not trying to force something on you, they are trying to HELP you. They take into account what your needs are and your price range, and they pick something on the lot that they think will work for you. I didn't like the one they initially picked for me, but I ended up with a 2015 Toyota Corolla and I'm very happy. When you have credit problems, most other dealerships will make you feel awful, like you're lucky they're even helping you. That couldn't be further from the truth at Easterns! Nobody looks down on you or makes you feel bad, they're trying to HELP you get a car. Thanks guys!!!

Have owned only Chrysler products since 1949. I plan on this vehicle being as reliable as all the many others. The owners manual could be better at describing the various safety features.

On Saturday, April 9, 2016 met up with salesperson Ali, Our intention was to just look at a truck but we ended up driving off the lot with a Ford 150. We couldn't resist after reaching the Finance office. It was a nice experience in there too. Thanking everyone who was involved with the process!! You are truly Awesome!!! The Whaley's

THIS CAR GETS GREAT GAS MILEAGE,SMOOTH QUIET RIDE,PLENTY OF ROOM,3 USB PORTS ,PLENTY OF TRUCK SPACE.I AM A CERTIFIED SALESMAN FOR CHRYSLER .THIS IS MY 2nd NEW ONE IN LESS THEN A YEAR

i bought à used car through salesman Dwayne Smith and not only did he make the buying process smooth and easy, he also went above and beyond to deliver the car to my house! After some troubles with the car, he made sure that it was repaired with only the best quality! truly a great experience

This car is meeting all of my family's needs. Most of all we all fit comfortably. There is enough pirts for devices, everyone is happy.

I made an appointment with Jacob Camacho who was knowledgeable, friendly, thorough and the consummate professional. He worked through my list of must haves and asked lots of questions to be sure he wasn't missing anything. When I thought the whole experience couldn't get better in comes Korey Matthews, the Manager. We worked through several different cars and Jacob and Korey fought hard to get the right deal for me and an awesome "big truck" that suits me perfectly. I have purchased many cars in my 60 years and truly have NEVER had a more fun experience. I would recommend this dealer and Jacob and Korey to everyone looking for a car and wanting to be treated with kid gloves! Love you guys!

Best family car and perfect for trips to the beach! Very comfortable with lots of leg room and storage including several hidden compartments. Easy to clean dirt doesn’t stick to fibers and includes heave duty floor mats

My car was here 3 times trying to diagnose and fix. My usual shop charged me over $200. and dented my car. Nathan at Ourisman told me my 3 visits were covered by my warranty. YAY! Nathan is AWESOME and was always so nice, helpful, and professional. NONE of that dumb woman thing from my usual shop. Mr. Willie was wonderful as well.

I gave our 2017 Pacifica Touring L plus all five stars except for reliability. We’ve only owned it a month and a half now and don’t know how reliable it will be for us. Other than that this vehicle is exactly what we wanted The price was high for the rest of it other brands we were looking at but for the features you get at that price you really do get what you pay for if you want a loaded full Van with all the features you want and some you don’t want but realize you need Our van is the one that filled all of our requirements and more.

After 9 years of fun driving from my 2009 G37x purchased new at Sheehy Infinity of Chantilly, VA it was "potentially" time to update. Had not planned to update until later this year but after call from sales rep Craig Sargent, who promised a hassle-free/non-pressured quick meet, I agreed to stop by the dealership during my lunch break. I informed him that my interest was for a 2015-2016 Infiniti Q50 3.7 Premium AWD completely loaded; had spotted one on their website the night before. Met Craig as scheduled and the experience was as advertised. He showed me the vehicle, which had just recently been returned (lease had ended), that was in the shop getting inspected and detailed for sale. Craig was patient, answered all my questions and better yet, extremely easy to work with. Within a few minutes we agreed upon a price and I was a satisfied 2nd timer at Sheehy for another Infiniti (2015 Q50 3.7 Premium AWD, loaded, and in excellent condition). Much thanks to Craig and his outstanding customer service. His non-pressured approach was a main factor in my decision to purchase earlier than planned, that, and the great price. Highly recommend you contact and work with Craig at Infiniti of Chantilly for your next or first Infiniti purchase.

Comfortable, handles well. Looks great. I love the paint on mine and my family likes it a lot. Fun and fast. My mileage has been high 20’s and it seats five easily

I went in just to look for a car, i had no intention of buying at that time. But something told me to go look. I wasn't disappointed. Terry was very knowledgeable about Jeeps and helped me reach a decision that day. I had never bought a car before. I'm very happy to say that you all were the first dealer that I bought my car from. I'm so happy with my Wrangler. My father plans to come to you guys to buy his Jeep Unlimited! The customer service was amazing! I was expecting an outrageous payment plan, with little to no maintenance packages, but everything was within my price range and I left within a few hours with a a brand new car. Thank you so much Terry!

Just Purchased my VW Passat from Jonathan at Capital Auto Sales. They allowed me to take car to my own trusted mechanic for pre purchase inspection and it all checked well. Thank you guys for making my buying experience a pleasure.

car's broke and they can't seem to fix it, car had been in the shop for 3 WEEKS twice before that in March and April

I purchased my new Subaru Forester in December 2015. Sales was great, not pushy, gave me a fair trade on an aging 2005 Pontiac Vibe and the no haggle price on the Forester. Service experience also great. I have been back 3x for service or repairs. Most recently Friday, 6/30/17, with Donnie V. The service and show room are under construction but the waiting trailers are comfortable, air conditioned and have bathrooms available (no porta-john). Complimentary coffee, tea and light snacks also available. The staff as always was friendly and knowledgeable. I can't wait to see the results of the construction for both service and show room areas. I'm sure it will be beautiful.

I get teased a lot because I am a senior citizen without kids. Many people relate minivans as a family vehicle . We’ve traveled long distances and it is very comfortable. I see seniors driving them all the time. I would buy another one .

Thumbs up to IVAN, ERIC, FRANK AND RYAN. Each one of you did a unique and great job, helping us through the process. There was no need to come home with bunch of papers, cus all documents were downloaded onto a flashdrive for us. Great technology and excellent deal! 👍

I owned a 2011 and have had another brand for 3 years. Went back to a 300 Limited AWD loaded with everything Chrysler has to offer as options. It is the most comfortable sedan I ever owned and performs incredibly from the shift knob to the UConnect features. I especially love the big screen and the SiriusXM Guardian interface. There's no car on the road, in my opinion, that surpasses it for luxury including the supposed luxury brands that cost 1000s more.

I love taking my car to Birmin Chevy Manassas, I had a seat 💺 issue 4 my Camaro and was told to buy a new one but when I took it there they gave a new Camaro for two days and end up even telling me it was just a switch issue. They got my car by her fit state and I am loving my Camaro. 👏🏼👏🏼👏🏼

When I saw the videos of the new 2019 RAM come out I knew I had to wait for these to come out as opposed to getting a 2018 off the lot. After searching various dealers when the 2019's just started to arrive I could not find the truck with all the options I wanted. I didn't want to buy a 60k+ truck and not have it perfect. Due to that I decided to place my first Factory Order for a car and build it to the exact specs I wanted. I was connected to the sales team at Ourisman in Clarksville, MD and I could not be happier with the end result. I live in Northern VA and the drive for me was about 80 miles but it was worth every bit of my time. I placed the order for my truck on Saturday 4/28 and it came in 7 weeks later on 6/16 when I picked it up. Through the entire process I was helped my Matt Moon in sales. Matt was super responsive with my all my questions while I was waiting on the truck and let me know the day it made it to the dealer. Matt made for a very pleasant buying experience and I would recommend anyone to him. My entire purchase was a NO NONSENSE process and it was an amazing experience. My sales price on the truck and trade in on my car were all agreed to when I placed the order back in April. There was no discussion of price when the truck came in and I actually got the truck for EVEN LESS since I could take advantage of a new rebate that I could not use before. I really got an amazing price on this truck. If you are in the market for a new truck there is nothing better on the road than these 2019 RAM's. You just have to test drive one to know how great they really are. The interior in the high end trims like the Limited I purchased are just jaw dropping gorgeous. Do yourself a favor and go check one out at Ourisman in Clarksville, MD and ask for Matt. He will be sure to take care of your every need! ~Ryan Y

We have a Chrysler 200 hardtop convertible. The car is beautiful to look at and comfortable to sit in, but it handles like a large boat. The car is much too oversized for the interior compartment. The Mechanism for the hardtop convertible makes it incredibly back heavy and the negates the front wheel drive characteristics of good handling. The windows squeak when you put them up or down. They have been greased numerous times over the life of the car but after about three or four months the squeak is back.

Vinny helped me out, this was literally the 5th dealer I went to he was honest, helpful, and worked for me. I was I a rough situation where I needed a car right away and this was the most honest dealership I went to as well as a great deal offered! I had a camaro in the past and loved it, looking forward to driving my new Cruze everywhere. Recommend 💯

This car met all my needs. And i was able to Go to school and work. It was my very first car I've own and had.