Used 2023 Ford Escape for sale near Algonquin, IL

When I went to purchase a vehicle, they showed me what they had in the model & color I wanted. They had the largest selection of Lincoln Aviators which is why I went there.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I bought a used Nissan Ariya. I’ve had the car about 1 month so far and I love it. Tony from sales helped me out.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Great Customer Service Team!! Pat Mucia made this shopping experience possible.. Very friendly and very attentive Sales person. Finance officer Mr. Jesus was also very friendly and funny

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

Jordan was amazing. He made sure we felt comfortable and provided us with all our options. He even spent time with us after the purchase to ensure we knew all about our vehicles features. 10/10 would recommend!

Rick made my buying experience very easy. He was very kind, knowledgeable, and answered all my questions.

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...

We purchased a used car from them. They made the process so easy! They provided personalized service. Everyone was friendly and professional. The whole experience was positive.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

Go see Bill. He is great! His consultative approach is refreshing in that biz. He knows about the cars instead of just working the deal like most others. The Managers were prepared and in time. No crazy wait times I was in and out in less than 1.5hrs! I would highly recommend this dealership and Bill specifically.

I can only say that I thought it was a simply delicious experience.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Went in to look at a 2022 outlander. Worked with Daniel. He was great to work with understood my car buying frustrations and was up front and honest. Worked out a good deal. But I ended up going a different route. Finding honest up front sales people is like finding a needle in a hay stack these days would definitely consider them in the future when I am on the market for a new vehicle in the future.

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

As a returning Customer, they continue to provide 5 star service in purchasing a vehicle by answering and getting answers and explaining the auto features and how easy the purchase process works. Glad to have made another purchase.

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

Everything went well. Only took 2.5 hours from in the door to driving home with a new car, including a trade in and financing.

This has been a great experience purchasing a vehicle with Salesman Pete who has been very supportive and professional would highly recommend him to anyone who is in the market for a Subaru from this establishment

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true