Used Ford Escape for Sale in Aiea, HI

I'm a longtime customer since 1996 bought nine vehicles thru the years. Bought my tenth 2016 F-150 last week and am beyond satisfied with the customer service from the employees at this location. The care and concern expressed by sales consultant Zach Leander and Dominic Taylor and team was beyond expectation and truly made the purchasing process easy and enjoyable. Zacch was informative and very helpful. I didn't feel pressured to buy my car at all, which is a nice change from the typical pushy salesmen. The management Pat Ah You (honorable mention) and Joseph Manguba team manager were great as they didn't put me through a huge battle to get to the price I wanted. To be honest, it was probably the fastest deal I ever made on a car compared to other dealerships. They gave me good deal on my trade and made me an overall satisfied customer. Pat is very professional and truly cares. Anthony Guevara and Mark Merrithew in financing were splendid too. Anthony was very thorough and clear in explaining the paperwork. Mark listened and took action to my requests. Thank you again to Pat for taking care of your returning customers. I'm very pleased with our new beautiful F-150 Platinum 4x4 and how the overall process was stress free and pleasant. I thank everyone involved in this deal and I will be back again in the future to buy eleventh vehicle form your dealership. We don?t usually give out 5 stars on a review unless we are treated exceptionally well or the service that we receive is outstanding!

Got a really good deal thru the Cutter Ford / Mitsubishi staff in Aiea. Sean Rodrigues introduced me to Richard Pascua. Together, they made sure I was 100% satisfied with the awesome price & quality 2017 Ford Focus. Paperwork took less than an hour. BTW, this was my 5th car over the past 10 years I've bought from them. The remodeling is looks excellent with the same friendly staff ;)

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!

Salesman was great with so much knowledge about the cars and place got the best deal. Happy Happy:)

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Highly Recommended! Don't buy until you check this place out! We researched the top four 2017 SUVs in the market and test drove all of them. We are now proud owners of a new 2017 Buick SUV. What makes this car dealer better than the other car dealers we visited is their sales staff's strong willingness to help you get exactly what you want, at a great price, without any pressure. Give Jon Palting or Lauren Pakele a call at (808) 726-2266 today!.....Hiki No - "Can Do!" MSG(Ret.) Quintana

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Taking my car in for service is always an easy experience. I usually wait for my car and I always feel like I'm a priority. Valeri always takes care of me and is a pleasure to work with. And Mark always takes the time to stop and chat and make sure everyone is taken care of. Awesome job

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

I brought my vehicle in for an oil change and was told it would take an hour and a half to two hours but they were done in just over an hour. Excellent service!

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

I recently purchased the White F-150 Lariat with 6in lift that was on the display ramp at the entrance gate. Absolutely love the truck! We noticed the tow hooks/loops at the front already has rust and has caused the chrome to bubble and peel. We are a little disappointed with that; especially for a new $80k truck. But we've already emailed Ben separately regarding Ford needing to replace these. Aside from that, our family and business have been buying vehicles from Dr. Ben since the late 60's when his hairdo was fluffier. I believe we are easily in the 40's as far as amount of cars or trucks bought for family or our relatives. This doesn't include the many additional trucks purchased for industrial use for the sugar company (under my later father) or for our family construction business (by me & my wife). Dearly called Tito Ben (Uncle Ben), we never feel the need to discuss price or negotiate ever. Most of the time we talk about the car then eachother's family, then about 45 seconds on the price offer and that's it. Its done. Mark Benson also came out to greet and congratulate us for once again purchasing a truck; also mentioning he'd like to put my wife in a future commercial with the truck that was sold. If he's serious (I think he was), we are willing to help. Just let us know when. Ben is a doctor of sales because he doesn't sell the product; rather he sells trustworthiness in himself. That's why we are loyal. I knew more about the truck features than Ben did which was so funny and, thanks to him, we know a new saying..."RTFM". We buy people, not products. For my family, Ben was "bought" many years ago, before I was born. His unwavering efficiency, honesty and trustworthiness is why he will always be Tito Ben in our family. Thank you Ben and Mark for another enjoyable experience. Now get my wife on that commercial and replace our tow loops please. Aloha, The Pascuals'

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

We came in anticipating a lengthy repair time not a normal service because of a thumping sound under the carriage of our Explore. We had Chad as our service rep and he was very professional from beginning to end. Just as an after thought I saw a sign that said "detail special" and I asked if I could have that included, not thinking that to add wait time in getting our vehicle back. I have to admit that this was the longest we've waited for our car at HFord, but after hearing from Chad what had to be done, we understood completely. Thank you Honolulu Ford and especially Chad for making our experience tolerable. After purchasing from Honolulu Ford (over the years) an 8 passenger van, 2 F150 pick-up trucks and now an Explorer, we are HFord customers for life.

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

In July 2016 I purchased my Ford EDGE from Celes Alcantara. My original contact was done using the online services and although there was confusion at the start when I arrived, Celes was called and took care of me from the beginning to end. I was very impressed with how he handled not only the sale of the car but all the paperwork and detail. Anyways, only recently the maintenance light finally illuminated. I called and receive the most aloha "spirited" receptionists. After a few schedule checks she managed to fit me schedule my car for servicing just after the 4th of July holiday. Chad Getz, from the moment I parked my car was very personable and professional. He gave me his utmost attention and eye contact (this is very rare nowadays) and provided me a full detail of my request. What I found to be very unique and exceeded my expectation was he called me for the status and any changes before any services was made. He provided a full detail of what was to be expected and even followed through to ensure I did not have any questions. Lastly, "Aunty" Edith Kahele. What an exceptional nice lady who was very friendly and full of the aloha spirit too!! This shows how well Honolulu Ford takes care of their customers and providing the most friendly and professional services. She was very patient to wait for me to leave my office and was still happy to see me and take back to get my car. Wow!! Good Job and thanks for making me part of your Ohana!

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

I took my Escape for service maintenance at Honolulu Ford last 7/23/18. The service manager, Kyle Piercy, was superb. excellent, hospitable and explained to me the scope of the completed work. While I was waiting, I met and had a brief chat with Ben Caballo, the magnificent sales man of Honolulu Ford who sold me a Van, Car, and utility truck; and in 2016, Escape.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

Excellent service they treat like family. Friendly staff and all willing to help get into the car that you want. They will talk hand in hand with the loan department for you. You will be off in your car immediately.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

I'm not usually one to write reviews. And I'm a decisive guy, so I was prepared to take a few days to find a new car. But Kai Bosgra's straight talk and professionalism helped me close a deal by mid afternoon the first day. And if you knew me, that's impressive. No small reason this happened- and get this, was Kai drove me to a Nissan dealership 5 miles away in the Jeep I was interested in- just to be able to compare a Murano side by side. Risky, bold move. Driving there, I mentally compared the difference between what I was driving and a BMW I really liked. The Jeep felt heavier and more responsive. But when we got to the Nissan dealership and I looked at the Murano and Jeep side by side and drove both - I knew the Grand Cherokee 75th edition - was it. It was solid (for safety) , turned on a dime (practical) and upscale (for a Finance Professional to drive.) They were ready to make a deal and we struck it. I'm lovin it. To my peers it's a premium SUV. I like what my friends call it - Bad a**. Talk to Kai. You can actually enjoy your day understanding what kind of car you want. And a solid management team behind him. All the plus boxes are checked on my experience with these guys. Highly recommended.

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

I bought a car sight unseen. They dropped it at docks a few days later. Have not seen it yet. Three weeks to get to California. Easy guys to work with

This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this

The manager at top value auto was not pushy and let us know if we had any questions or needed help please let him know. So we shopped around and found a really clean nissan 350z my husband wanted one for quite sometime now so we test drove the car and the salesman said we were approved within 3 minutes and just info of our paystubs and license we purchased a car at a bigger dealership before and felt rushed and when they got our down payment they took forever! We were at top value for 30 minutes and left with a car. The longest thing was getting our insurance. We are so grateful and God Bless you guys!!! Highly recommended and we will be back for my car after I save a down payment.

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

I was born and raised in Territorial Kailua, before Hawaii became a state so I try and keep all my business and money in Kailua whenever I can. When my wife and I decided to go shopping for her 'retirement car' a Plug-in Electric Hybrid, we narrowed the choices down to four different makes and models all on the Windward side. I had done some research online and made contact with Wayne Fukumoto via email to setup a visit and test drive, email is a great tool! We visited Windward Ford first because of the four dealerships I sent feelers out to, Wayne responded almost immediately . . . good job! After visiting with Wayne, and getting an idea of what kind of offers he had for our trade in and financing, my wife and I went to visit the other three dealerships (yes, all in one morning). My wife had her heart set on one of your competitors cars and the demo drive was great (happy to provide the information about our other choice if your review allows). We went back to see the FORD one last time to make our final decision and true to his word, Wayne "earned our business." Wayne gave us the best price for our trade in, Don Minnis gave us a great deal on financing, so good in fact that our credit union couldn't touch it! Don provided us with extended warranty options and finalized our paperwork and we drove home in our new Ford Fusion, Energi Titanium that evening! Can't say enough for Wayne and his down to earth approach to car sales. Being a "senior citizen" I've bought a few cars in my lifetime and I have to say that working with Wayne was the most painless experience I've ever had. He even gave us a price for the Ford we were looking at to take shopping with which in the past (we bought our last car in 2013) would never happen, talk about no pressure sales! Because we had to be at a dinner gathering, we had to leave before we were able to get the orientation and setup of the new car but Wayne made it a point to meet with us the next morning (Sunday) at opening and do the orientation and setup my wife with all the tech things like Bluetooth connection for the cellphone, seat adjustment and memory, etc. When my wife and I left the dealership we felt confident that if we needed any assistance, Wayne and the Ford team will be there for us. I'm hoping that when I'm ready to look for my retirement car, I can find something at Windward Ford! PS I can't remember the persons name or his title (he was very friendly and personable) but I had to play a tennis match in Kailua and didn't have time to run out and grab lunch (we were doing the paper work for the car sales) so this very nice gentleman was cooking hot dogs and hamburgers for the workers, cooked some up for me and my wife . . . BONUS! Great Job, Great Aloha Spirit!

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

This is the 2nd time I've brought my Mustang in to Windward Ford's service center. The 1st time was when I moved to Oahu in January, where I just wanted them to give the car a "going over" inspection. This time, my car was overheating, the low tire pressure light was on, and I also wanted a multi-point inspection and to replace my passenger side airbag. Booth times, the guys were professional and courteous. They made me felt welcome the whole time, and did excellent work. I really appreciate knowing that I can go there any time for my car's needs and be in good hands. While I don't like paying full price for work purely out of societal noise, the quality and value I get makes it well worth every cent.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

John Kurtelawicz was my service advisor during my Ford F-150 100,00 mile service. John provided me with options to my service from good better to best plans. He advised me the benefits of all and I appreciated the options he provided for my choosing. We went for the best, I knew I would be spending a significant amount of money, but I have full confidence in the Windward Service Dept from years of satisfaction. There were some hiccups as expected and I was provided with a loaner during the duration of service. John called at the end of each day to give me a heads up to what was being done. I am satisfied with my service extent with John. (y)

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

We are happy new owners of a 2017 White Ford Expedition XLT. We have a 2003 White Ford Expedition and love it so much, that I knew the only way we could part with it is by getting another one. I was so happy that here at Windward Ford, they had exactly what I was looking for; a great vehicle, and great service. Al Davis provided us with excellent and professional service, and Don Minnis helped us cross our T's and dot our i's with finalizing the deal. We had a budget in mind and knew what we could afford. Everything fell into place and we are happy that we got a great deal! Mahalo to Al Davis, Don Minnis for all your help. P.S. - Mahalo Windward Ford!...and thank you for the Pizza and Popcorn!

The service person who checked me in was friendly, efficient and knew what she was doing. The check in was quick. I liked getting a text when the car was ready.

Car was just right for our family situation. Helped my wife and I by providing ease of comfort including in and out of car. Can’t say enough good things.