Used 2020 Ford Expedition for sale near Richardson, TX

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Nick Hughes provided a very good experience in purchasing a new vehicle. Very attentive in the process of purchasing the vehicle.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I was able to get an appointment the same day for my car. The service advisor kept me informed about the progress and when the car would be ready.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

We had a great experience at Dallas Auto Center over the weekend. Red and Arman were the easiest to ever deal with and made the transaction smooth. We are working on another car for our daughter’s graduation! Will be 2 in a week. Thanks guys!

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

My family has purchased 5 cars with the help of Auto Locators over the past 15 years. They always take the time to truly listen to your wants and needs and we have never felt pressured at all. They have always gone over the top to take care of us ( I even referred my boss who purchased a car with them). We wouldn’t hesitate for a moment to use them again or refer them. They always take care of there customers.

I and my family have bought more than a half dozen vehicles (new and pre-owned) from Chuck Fairbanks, and have never had a bad experience. My oldest son and his wife are stationed in Gulfport MS and live on a Navy budget, and Jeff Sorrels worked his magic and got them a great deal on a certified pre-owned SUV for their growing family. My middle son was stationed in Groton CT and purchased a new Chevy Spark through Jeff, and he made it as easy as can be. My wife and I have bought several cars, a couple of trucks, and most recently a new Tahoe to haul all of our grandkids around. Jeff was a Rockstar, and got everything my wife wanted in her vehicle right down to the upgraded wheels. We'll continue to purchase vehicles from Jeff and Chuck Fairbanks, and hopefully our grandkids too.

Absolutely Fantastic experience !! Randall, Steve and Bryant are great to work with. They went out of their way to make this deal happen!!! I would absolutely do it all again. Until next time God Bless Pastor Tracy Boyd

The best used car deal I have ever made. First time buying with Sewell and had a great experience.

Service in and completed in a timely manner with winter weather effecting the area. All service requested performed. Rideshare provided to and from dealership. Service Advisor kept in touch.

Excellent, very easy, uncomplicated, short process. Drove away in less than three hours with a new car. Both sales and service we're on point and timely.

Looking for a Used Car can be a daunting task. I had been doing my homework and looking hard. When I walked into BBC I knew I was in a different place. Craig came out to greet us and he was so accommodating. Then Steve came out, what a great demeanor, and is very seasoned in the business. He was such a pleasure to work with! Their selection of cars are the cream of the crop and at a fair market price, like I said I did my homework. I bought a beautiful SUV there. Craig and Steve walked me through the financing in a breeze. Thank You Guys! This is a high caliber dealership with genuine people. Highly Recommend

The owner and all the salesmen were nice and professional. I worked with Mr. Steve. I will be back once I get my credit handled. They had a very good selection of trucks. Go check them out.

Very knowledgeable. Great car. Willing to answer all questions even after the sale. The MDX has wonderful features that were explained at purchase. Love the smooth ride.

Just had my F-150 in at Grapevine Ford due to failure of the LoJack system. Our service manager, Daniel, was a tremendous help in getting the problem sorted out and solved, to my complete satisfaction. Work was completed in a timely manner.

Very professional and friendly. Car was waiting for me when I arrived. They went out of their way to help me with my leased truck. I would recommend their dealership to anyone,