New and Used 2020 Ford Expedition for Sale in Spring, TX

In searching for a new car for a family member, I "dealt" with another dealer (in the Houston area as well) first. The other dealer's "Internet Sales" manager was a complete joke (not so Friendly)! After many emails, one phone call and several days waiting, I absolutely made zero progress. With that very recent experience as the backdrop, I re-started the search. And that is when I was introduced to Craig Jones at Planet 45 in Spring. After one quick message and brief phone call, we had a deal done on the 2018 Ford Focus SEL that we wanted! Craig, Julian N. & David M. were all fantastic to interact with. Very happy with the transaction and process.

Craig, was a true professional and made my car buying experience exceptional! I???ve been purchasing cars for over 20 years and with input and expertise, the process was both seemless and quick. He was honest and actually took the time to understand what I was lookin for and assured I got what I wanted, to include additional options. Craig along with the Planet Ford team, should be the dealership of choice, if you???re located in Houston. I highly recommend giving Craig a call/text at (713) 517-3548, if you???re looking to purchase a vehicle...

Last night I purchased a new vehicle at Planet Ford Spring. For many years I have used and been so very pleased with your Service Department and the convenience of the Quick Lane there is an added plus. Living close by was another major factor in deciding where I wanted to purchase. My mind was made up regardless of any other ???Dealer Deals??? that I would purchase my next (and probably last) vehicle at Planet Ford. We went to ???look??? and naturally deep down inside, I guess I knew it would end up being a ???buy???- after all, if you are there to look, you are really there to buy! The sales associate was Charles Martin and he was so very helpful. I was so grateful that he was not a pushy, in-your-face type of sales person. For the last 8 years I had been driving a 2010 Ford Escape and it took me 3 years to finally decide that the Edge was going to be the closest to that Escape that I would find. Mr. Martin was quite helpful in looking at all the possible options and I can say that I was glad it did not take me another 3 years to decide on which one! After finishing up with Mr. Martin, we were escorted over to talk with Charles Prince. He was quite personable and answered all our questions and any concerns we might have had. He too was a pleasure to work with. The next stop was with Andrew Risner. Very pleasant young man and we so enjoyed talking with him. I knew I wanted to have the Lo-Jack on this vehicle like I had installed on my Escape and he took care of that??? seems to get easier making all these decisions as you go from station to station?? Last, we met with David Mena and he too was a pleasure to work with. Must have been a very good sign that there were no computer issues during all the paperwork we went thru (evidently not the case with the previous customer!) Unfortunately, it seems we live in a society where one rarely hears the words ???Thank You??? as often as we should. Seems too easy for folks to just complain all the time??? I want to extend my ???Thank You??? to Planet Ford and the helpful personnel we dealt with last night. I was so dreading having to look for, much less purchase, a new vehicle but everyone we worked with made it a good experience. I would also like to take this opportunity to mention Crystal Pate in your Service Department. She was always very helpful when I had the Escape in for repair or service. JW Spring, TX

My buying experience with Jacoby was amazing, I was pre-approved with my credit union for my 2011 BMW E92 M3. I was in and out of the dealership including the test time in a hour or less. Jacoby was very helpful and responsive! Thank you! Highly recommend!

My husband and I want to commend ms Hilda Garza and the finance manager David. My husband Shannon called the dealership and told them exactly what he was looking for in a truck and when we arrived ms Garza had the truck picked out to show us and withing a few hours we were doing paperwork and approved with 0% intrest!!!!....also I wanted to trade my mustang in on a new truck so in a few days later after my husband purchased his f150 4x4 .....we came back and once again Ms Hilda Garza helped me find the truck I wanted and she also made this buying experience pleasant as the first time we bought and again within a few hours we were signing papers on my new f150 4x4 truck I wanted!!!!.....Thank you ms Hilda Garza we love our new ford trucks!;)

Patrick Hagen made the purchase of my first new car the best car buying experience to date. He really knew his stuff from start to finish & had the correct answer for all of my questions. He made me feel right at home and very comfortable. I didn???t finish with the finance manager until 10:00 & he waited for me until I finished to go over all of the controls, my ford set up, and moving all of my things from my old car to my new. He is a rock star in my book, and I will definitly be buying my next vehicle from him. Joe in aftermarket was also incredible at helping me customize my new truck. From a leveling kit to aftermarket leather seats to my spray in Bedliner & everything in between, Joe helped walk me through the process. This whole experience has been great! Can???t wait to get everything installed next week! Finally, the finance manager was the best I have come in contact with. He also had to stay late to make sure everything went through & had a smile on his face until the end. The docupad was acting up & I had some difficulty with it but he never got frustrated, just helped me through it all. I know it???s his job, but I feel like he went above & beyond and kept a smile on his face which made things great. He very well could have been annoyed & pushy, but was nice and genuine the whole time. I will be reccomending these guys to everyone I know shopping for a car!

My salesperson, Laurel Williams, was the best I've every dealt with (professionalism, Customer service, remote application/ approval process, preparedness/ time management) for the purchase of a vehicle, even under difficult circumstances! The onsite Allstate Agent, Pat, was also a great experience. He was able to save me a significant amount of money on my auto & another home policy! Having his team onsite is a great asset to this dealership. Had it not been for the dealerships sponsorship on KYOK during the Lunchbreak Sports Talk Show I'd have missed out on my BEST EVER dealership experience. Continue the great work! I'll be back to purchase another family vehicle as well as send other family & friends to Planet Ford. The Planet in the name is well warranted because it's a whole other world for dealership!

Here are the major positives with the buying experience: 1) I phone shopped for several weeks. I asked drive-out price only. If I didn't get a drive-out price commitment over the phone, I would not do business with that dealership. Ken gave me a drive-out price over the phone with no qualifiers. And, when I went to the Planet Ford to drive the vehicle, the dealership honored the price given over the phone. I would have walked if the price changed, even in the slightest way. 2) Never felt pressured by Ken to make the buy commitment. He answered my questions and was extremely patient. 3) The post-commitment process was efficient and almost pain free as those things go. 4) Every person on the show room floor that I interacted with was pleasant and helpful. I assume most where salespersons. They all treated me as if I was their personal customer, even though they were not connected to this sale. It made a lasting impression. I applaud the culture that I experienced at Planet Ford.

The whole experience at Doggett Ford with Ervin Green and his associates was done in a professional manner and expeditiously. It didn't take all day. Everything was an enjoyable experience in purchasing my new 2018 Ford Edge..

THANKS FOR THE QUICK SERVICE, AND THE FRIENDLY STAFF, AND AWESOME PRICES ! I BROUGHT MY MUSTANG AND MY F-150.... SERVICE CHECK UP OIL CHANGE ON BOTH WAS QUICK AND EASY....GOOD HOURS OF SERVICE

I purchase a used 2012 Ford Escape in December 2015 with Ralph Odigbo. I received a call from the service department for a service and check up and set up an appointment for Friday 7.7.17. The tech went over my vehicle and made several suggestions. As I was waiting I met Ralph again in the parking lot. My service was going to be extensive (all due from regular wear) so I call Ralph and asked him to talk to me about trading my vehicle. He quickly went to work for Me. Introduced me to Steve McCain on the new car department and they both started to work with me and advised me to trade in my used Escspe and purchase a new 2017 with great rebates. I then was introduced to Adam Nguyen and Pedro Lopez in the finance department. I left your dealership (in my new 2017 Escape). These 4 men were amazing in their professionalism and knowledgeable , they pulled out all the stops to make sure that I received the absolute best customer service and that this vehicle and my financing were perfect for Me. Joe Myers Ford is My Dealership!👏👏👏👌

Long story short... I live in the DFW area about 250 miles away from Houston. I had been searching for a new mustang GT premium for a few weeks when I stumbled across Mac Haik's dealership. They had the exact mustang that I wanted, and for a price I couldn't believe. The car was listed for $32,880.00. Now, we all know that dealerships quote you one price online, and then it changes when you get there. However, that wasn't the case with Mac Haik. I had the pleasure of doing business with Esteban! I called the dealership to inquire on the price. Remember, I thought it was too good be true. Esteban assured me that this was the price (as all other dealers do to get you in the door) and that he wasn't in the business of playing games. Esteban assisted me with valuing my trade and applying for financing all the while, I'm in the office in Dallas. Esteban was very honest and forthwith with all negotiations and was very diligent in responding to all of my questions and correspondence. We got the deal done over the phone and I was able to pick my car up the next day. The next day I drove to Houston to pick up my car. It was already detailed and ready to go. Esteban checked my trade-in in and we proceeded to financing. I was there for an hour and a half (30 minutes of that was waiting for my bank to approve a transaction. I've bought a lot of cars from a lot of dealerships. This was by far the best sales and financing experience that I've ever had. Esteban, and Jesse in the finance department are stand up guys who don't mess around. If uou want a new or used Ford for the best price in the country. Go see Mac Haik! You won't be disappointed. They've earned my business for a lifetime. When I'm ready to buy my F-150, I'll be going to see Esteban and Mac Haik Ford in Houston!

Due to circumstances beyond my control, I have purchased 2 new FORD Edge's in the last 13 months. Aladdin is the best! I came back to Aladdin based on how I was treated during my first purchase back in 12/2016. He is very knowledgeable about FORD products, and answered all of my questions - both times. I was offered a great deal, especially with FORD loyalty rewards. Aladdin called me the next day to ensure I was happy with my purchase, and if I had any concerns / questions about the truck. He also requested that I come back for the alarm/Lo-Jack installation, and accessories, when he is present to ensure that all goes well. I highly recommend Mac Haik FORD, and please request Aladdin. You won't be disappointed. Please also check out "accessories" with Roy Childress, as well as financial assistance via Manny Patel.

I was interested in a Ford Explorer Platinum in a particular color that was not in my local area. I drove over an hour and half to this Mak Haik location, and I met with the Internet Sales Manager, Carlos Bermudez. I was very impressed with his knowledge and professionalism. He was not a pushy salesman, but he sold me the vehicle by selling/showing me all the details. You can tell he loves his job. As a woman purchasing a vehicle by myself, I felt like I was treated no different than anyone else who would have walked in. Carlos took the time before and after I purchased the vehicle to show me everything this Explorer Platinum had to offer. He stayed till 10:30 PM on Friday night helping me, and he politely followed up by a phone call on Monday asking how my weekend in my new ride was. I really appreciate good customer service and professionalism Carlos Bermudez and Mak Haik demonstrated. I am a very happy customer!

My experience with Mac Haik was an amazing one. Everyone was so kind, caring, and helpful! They made my kids and I very comfortable and we appreciate that! Truly A-1 service!

I was looking for a very specific vehicle. Ford Edge sport white with 21''wheels and I found 3 on internet, one in Mac Haik. Went to Mac Haik and Esteban received me. Unfortunately he couldn't find the car as it was supposed sold. Esteban, gave me all the attention needed and said he would find out another car like this for me. Long history short, this car was been purchased by another person but he was not approved and Esteban was able to find this out and secured the car for me. I test drove it and decided to buy. Didn't have all docs with me in the first day I went there, so I would have to come back. Went home and next day, Esteban called me and asked me to send all docs to his e-mail so he could make sure all would be approved before I got there. When I arrived to the store, the car was ready to be delivered (including all checks and cleaning) and I was approved already. (Previous experience in Autonation, took me 5v hours from the time I decide to the moment I left the dealership)). Brought the car home and few days later discovered it has a minor problem in one sensor and a small scratch. Called Esteban, and he took the ownership to organize everything with the maintenance and body shop departments, and also got approval to give me a rental car (another edge) during the time of the repair (few days). So, I can certainly say he went beyond what other people would do. If you want to buy a Ford, and want to be very well treated without all that pressure to force you to buy, go in Mac Haik and look for Esteban. I bought my old car in Autonation and now I was looking for cars for months and I can tell, it's a huge, huge diference.

I purchased a 2017 Ford Expedition. My salesman Danny Nathan, was very helpful and nice. Although he was helping multiple clients and one time, there was a delay in getting answers and information. Unfortunately, there was an issue with my vehicle as soon as we drove it off the lot. Danny ensured us it would be taken care of. Eventually it was. In a perfect world I feel my family should have been compensated more for purchasing a brand new vehicle and it spending 3 of the first 5 days I "owned" it in the shop.

Paul Diamanti (NCRS) took care of me. He answered all of my questions, took as much time as needed, and did everything he said he would do. He made sure the whole process was as easy as it could get. Thank you NCRS and thank you Paul.

Lon Pedersen and the team at Autonation Ford Katy were great! They found the truck I wanted at the agreed upon price. The process was quick and easy. In and out in about hour! Go see these guys when you're in the market for a new Ford.

Excellent service! The service advisor Luis is very helpful and is very knowledgeable on his job.Luis explains very well why you need this to be checked and why you don’t need that as yet...