Used Ford Expedition for sale near Galena Park, TX

Great service. Received efficient intake and return of my vehicle. Was provided Uber to and back to my vehicle as part of my service. Great communication as well.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Alyin was fantastic in her approach and the way she interacted with us. She understood our needs and respected our provided great responses every time we contacted her in the last couple of weeks before final purchase. Her manager and GM were also very supportive in our buying consideration and provided us space than the typical dealer follow-ups that happen when you visit a dealership. Overall it was a great buying experience for our 1st X5 in the house and we are truly grateful. The only one piece of opportunity for the dealership is wrt the final detailing - after doing our paperwork when the car was taken for the final detailing, the team did not do a good job. The car had water marks at many spots including dust in certain areas and the driver seat's black smudge was not cleaned even after pointing out during initial inspection. If this was taken care well, it would have been a 10/10.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Excelente atenci�n con cliente mister Arturo se preocupa por escuchar a uno de cliente y ver qu� cosas necesita y salir de cualquier duda, ya lo e recomendado con mis familia y amigos por buen trabajo y honestidad

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Mathew answered my inquiry promptly and we soon came to a purchase agreement that day , although the pickup date was several days later , all went smoothly and the dearlership is top flight!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

LaTisha was very knowledgeable and helpful and had a very good attitude. I liked her work ethic. She clearly explained the process and kept us updated.

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

would shop here again. sales , finance, service were all outstanding. I live 40 miles away from this dealership and it was truly worth the trip.

I just leased this car 2 weeks ago and unfortunately I?ve already experienced issues the dealership has been very good and even offered me loaner while they fixed the issue

Ever Rodriguez made it an amazing experience and I'm so grateful. Will recommend this place to anybody that needs a car!

I enjoyed my experience. The staff was knowledgeable and friendly. I loved them being patient with me. All my concerns and questions were answered. I definitely will be back.

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

We bought the 2006 H2 Hummer It was clean and very well kept We would recommend Emmons to others in the future 👍🏿

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

Professional and polite was greeted upfront from the beginning. Work was done quick. Great job

Everything I wanted in a car comfort and driving. Interior and exterior of the car is beautiful. Controls on the dash are conveniently located and easy to use

I bought my Raptor from Tommie Vaughn Ford (shelter green) and it was honestly a really solid experience. Everything went smoother than I expected and there weren’t any surprises along the way. Jason in finance was great to work with. He explained everything clearly, didn’t rush me, and made sure I understood all the numbers. I never felt pressured, which I really appreciated. He also helped me get a really good deal on some warranties, so I left feeling confident about the whole thing. Overall, the team treated me well and made the process easy. I’d definitely recommend checking them out if you’re looking for a Ford. I’m loving my Raptor.

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

If you want honest work with exceptional customer care, then look no further! They are extremely diligent in their effort to find & solve any problem you might have. It was worth driving almost a hour for their service!

Their facility is clean, sales agent (Donavan Rene) is nice & responsive, but had so much misunderstanding on paperwork that we ended up spending a night in Houston. But the dealership paid for our hotel stay and uber. I?ll give them that. They?re worth giving a second chance.

Thanks to Jackson Russel, Grant Draper and Alexis for a pleasant and hassle-free experience. We appreciated the refreshing low-key approach to doing business.

Ricardo was very communicative and derive department video very detailed information. Only took three days from drop off to have it ready for pick up.

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need