Used Ford Expedition for sale near Sugar Land, TX

As with many auto dealership experiences, my interactions with Shottenkirk Nissan had its ups and downs. However, I am giving 5 stars because there were two people that made the experience that good; our salesperson, Sommer, and the GM, Harmon. These two went above and beyond to answer questions and make us feel like our business was important to them. I highly recommend visiting the dealership to purchase from Sommer. She never pressured us or made me question whether she would just say whatever I wanted to hear to buy a car. She was honest, polite, and helpful. That is something that most salespeople lack greatly. Harmon assisted in the finalizing of the deal by being genuinely helpful during trade in process and answering all of our questions accurately about fees and taxes that appear on the buyers order. He eliminated the tricks and nonsense that many dealers do to grab a few extra bucks during the buying process. Thank you, Sommer and Harmon.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

would shop here again. sales , finance, service were all outstanding. I live 40 miles away from this dealership and it was truly worth the trip.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Good experience so far. My Service rep(Itaty)is great at getting things scheduled and completed. She's been good about addressing my issues or concerns.

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

I don't have the best credit and Pablo made my experience easy the team over here was professional an amazing i said i wanted a big bronco and they made it happen

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Ever Rodriguez made it an amazing experience and I'm so grateful. Will recommend this place to anybody that needs a car!

I?ve been to several Chevy dealers, but Classic Elite Sugar Land stands out by far. The staff treats you like a person, not a problem. Huge thanks to Irineo Sanchez for great communication and an EV rental. The Ultium EV was impressive, and the techs did excellent work. Highly recommended.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

I bought my Raptor from Tommie Vaughn Ford (shelter green) and it was honestly a really solid experience. Everything went smoother than I expected and there weren’t any surprises along the way. Jason in finance was great to work with. He explained everything clearly, didn’t rush me, and made sure I understood all the numbers. I never felt pressured, which I really appreciated. He also helped me get a really good deal on some warranties, so I left feeling confident about the whole thing. Overall, the team treated me well and made the process easy. I’d definitely recommend checking them out if you’re looking for a Ford. I’m loving my Raptor.

Great service. Received efficient intake and return of my vehicle. Was provided Uber to and back to my vehicle as part of my service. Great communication as well.

Their facility is clean, sales agent (Donavan Rene) is nice & responsive, but had so much misunderstanding on paperwork that we ended up spending a night in Houston. But the dealership paid for our hotel stay and uber. I?ll give them that. They?re worth giving a second chance.

Steven Dang is the person that assists me and Everytime I got in his customer service make me want to purchase a new vehicle, & I came in for a service job. Outstanding

Powerful and luxurious, I wish the navigator interior/seats was in the platinum. The massage is great but not vibrations only rollers, no hill driving mode which is weird, besides those items this thing is a rolling work of art, nice looking smooth, quick, comfortable and spacious. A lot pile of electrical goodies and tech too assist with daily driving needs. Honestly this and the navigator are the only real choice on the market. All else are underpowered and unreliable overpriced junk.

Great experience working with this dealership. I have worked with other dealerships in Houston in the past, but this one was the best. Sales was very responsive, price was fair and finance was very helpful and made my buying experience pleasurable.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

Solid experience buying my WRX here. Got a great deal with no xxxxxxxx, and Steven, Miguel, and Will all went out of their way to make things as smooth and painless as possible, even with Beryl knocking on their door. Would highly recommend them to any of my friends or family and would definitely buy from them again.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

The entire process was quick, easy, and stress free from start to finish. The staff was professional, friendly, and very knowledgeable, making sure all my questions were answered without ever feeling rushed.

There is not one thing I can think of that this car needs, but doesn't have. From the power, heated seats and steering wheels, to 36 degree camera system, it is really something to behold.

We had a wonderful experience at Unique Auto Group. We found the vehicle online and called to say we were interested. They had the vehicle pulled out and ready. The price was excellent and as advertised. No hidden fees or problems. Amir was great! He helped through the sales process, and everything went without issues. I highly recommend buying a vehicle from Unique Auto Group! We will definitely buy from them again!

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

The absolute best experience buying a new vehicle. Jose was by far the best salesman I have ever dealt with. Being 4 hours away he was able to get me into the vehicle I wanted in practically no time. From the time I got to the dealership and left with my new vehicle the time spent was maybe 2 hours. I will definitely be a returning customer for my next purchase!!!!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Had good texting before my initial visit to drive the truck, no pressure but offered to answer questions. Good initial meeting and walk around with descriptions of the features and great test drive. Good second visit with my wife and her questions, salesman was very helpful. Good negotiation and finalizing the process. Good introduction for all the new features and systems.