Used 2020 Ford Explorer ST for sale near me

I experienced an electrical issue with my new vehicle and contacted the service center. Joey took my call and immediately made arrangements to bring my vehicle in and have it inspected. He arranged a loaner vehicle for no cost and provided detailed repair updates. I will definitely be using them for future service needs. Great experience.

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Ana B. in the service department was a big help to me. She single-handedly changed my overall opinion of the service department from my experience 6 years ago. Thank you!

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

Everything about my sales experience went exceptionally well. From my first contact thru the Chat option online at 11pm at night until driving off the lot, I could not have been happier with the service I received from Chris VanMeter, Sales Associate, and the Finance Department. They were all so knowledgeable, professional, friendly and upbeat, positive personalities. I can't say enough good things about all the wonderful people at Ted Britt Ford of Fairfax. I will definitely look to Ted Britt Ford first the next time I make a vehicle purchase. I cannot think of any area of my interaction with this dealership that could be improved upon. I think a lot of dealerships should take note of the way Ted Britt Ford treats their customers, from the first contact to beyond the sale. This was the most pleasant interaction I have ever had with a car dealership in my 38 years of buying vehicles. No pressure; just information about the vehicle(s) in question, explaining the benefits and operation of features. This entire experience convinced me that Ted Britt Ford of Fairfax was the dealership with whom I wanted to have a long-term relationship. And, I don't mean that lightly as I live approximately 100 miles from this dealership. I intend to continue the service of my new 2021 Ford Explorer Limited with this dealership in spite of the distance. I am so thankful that my internet search led me to Ted Britt Ford of Fairfax!

Best car for a long ride especially with multiple people. Quiet inside. Lovely interior and very comfortable. The power with the turbo is awesome but it does kick a little when engaging. Very nice looking vehicle. Sits up but not too high you have trouble getting into.

This was the best and fast experience buying a new car online. Large selection of cars, friendly and knowledgeable staff. Quick financing. Can’t get a better deal anywhere else. I live on Long Island, New York and they delivered my car for a unbelievable low price Thank You Zbigniew Sawicki Your Customer for Life

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

My salesman, Arif Asis was wonderful,patient, and understanding-even when I bought a car, returned it two days later for a complete refund, and ended up purchasing another car elsewhere. It was an emotional experience for me in that my 2000 Lexus (which I loved) died and I could not afford to buy the same brand. When I called Asis to tell him of my decision to return the car I had purchased from him, he was very understanding. When I actually returned the car for a full refund, the customer service personnel were excellent as well. If I could have found the exact car I wanted at Carmax, I would have bought it there. I bought my Lexus from Carmax in 2005.

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

This was the fastest buying process I have ever had for a car these guys Shuvo and Serdar were great I came in looking for a particular car and left out with one I wasn't even expecting but in the long run it will pan out to be the better purchase they didn't pressure me at all, and also the finance manager was great too my apologies i forgot his name but, he made the deal so good I didn't think twice about leaving without the vehicle. This dealership was excellent and I would recommend it to anyone I know in the market for a car thanks.

Moses worked diligently with my husband when we were researching the purchase of my Mustang GT. He helped us to find the exact car we wanted and set up an appointment for us. He was responsive and adjusted the selection of vehicles we would explore when we decided the GT Premium was the option we wanted. Moses helped us to get a great value on our trade in, and we added the 7 yr maintenance warranty. My car ended up being one of the 2020 Mustangs with a recall, and Moses helped us to get a loaner car for the recall to be completed. In the end, Moses helped me to get my dream car. It was a positive experience.

I was taken right in at the time of my appointment. My rep, Mike Daley was very helpful. They found work that needed to be done and was able to do it while I waited and in a timely manner.

Service was timely. Said they would let me know when finished with my service and they did. They also let me know that I needed new tires and gave me a few options. Very much appreciated.

Outstanding CX!! The services performed with top-notched professionalism. The Pandemic-fueled inconveniences are clearly in the rear view, as witnessed by how easy it was to make my service appointment for my 2021 TT. Charisse has a strong customer-centric manner and focus. Great facility!

Chris Vanmeter sales consultant at Tedd Britt of Firfax is the Best, he did answer all our questions, and help us to get the vehicle that we want, even when other Big dealers in the Region turn us down, he is a very pleasant person to work with. Thank you so much Chris, and Mark for all your help. We strongly recommend Chris at Tedd Britt of Fairfax if you're looking to get a vehicle.

Bought a new F-150 Platinum. Had some challenges with the prep and delivery, but the General Sales Manager stepped up and made it right. Very pleased with their responsiveness. The price I paid was fair, so no complaints at all. I appreciate when a dealer is sincerely interested in my satisfaction.

We purchased a 2016 Lexus GX from here. Really great buying experience. Gave us a fair offer on our trade in. Elmer and Joe with the sales staff were very nice and professional.

Jonah was very helpful, made buying a car online really easy and no hassle. Luke was great explaining things in the finance department. It was really nice to just pull up and pick up my car without going to DMV. Overall great experience, will highly recommend. Thanks