Used 2020 Ford Explorer for Sale in Marietta, GA

I went to MLM looking for a truck to buy as my very 1st vehicle. I didn't know what I wanted but I knew what I wanted it to have and how much I wanted to spend. I explained all this to Jay my Saleman and the search began. He was so patient with me as I test drove numerous trucks. I thought I found the one for me but it was unavailable. After 4hrs, I remembered seeing a Chrysler 300 and asked to see it before I make a decision from the other choices I test drove. Jay said, "Sure let me get the key." Jay pulled it out for me, I sat in it and knew I had found what was waiting for me. She has everything I wanted and more!!! MLM stayed open 2 1/2hrs past their closing time to allow my Dream to come true. Jay could have given up and told me to come back another time, but he didn't. He knew this was my 1st time buying a car and he let me find my "Chrysta!!!!"(That's what I named her lol.) What an AMAZING experience I had buying my 1st car from MLM!!! Thank You Jay and the MLM Staff for helping make my Dream come true. I just Love My NEW CAR!! Go check them out and ask for Jay. I guarantee you won't be disappointed.

Quality and professional dealership. Chad was great in explaining the service being performed, and what services I will be needing soon (no pressure to say yes). First time in GA for my car service vs. PA. I can definitely tell the difference. Thanks!

I drove 5 hours (10 roundtrip) to make my purchase. Gerard was the main reason. My car was totaled and I was in dire straights to purchase a car. I knew exactly what I wanted and I found it at MLM. The pricing was exceptional. Gerard actually answered my "Chat Now"" session at 11:00 pm. I didn't really expect to speak with someone and figured I would leave a message. After many questions which he answered quite knowledgeably, I felt secure enough to make the drive. He assured me the car was still on the lot and at 8:30 a.m. the next morning, he text me letting me know he had the keys. Duane Bell was fabulous! He knew I was waiting on a property damage check and worked with me so that I could drive my new car off the lot that day. I know the car buying experience can be frustrating, but I have to say, these two gentlemen made it as painless as it could be. I would HIGHLY recommend this place and especially Gerard. I do feel he went out of his way to accompany me and I will refer him to my friends in Georgia!. I wish both of these men much success. Thank you! Jacqueline Tallent, Jackson, TN.

I absolutely love this dealership. I had the best sales rep. James Phillips made me look like a pro at buying cars. He listened and helped me get in the car I wanted. He wasn't pushy or try to push me into something I didn't want. I was in and out of the dealership in record time. It actually took me longer to get insurance then to fill out my loan paperwork. James Phillips is so great! Ladies you can buy a car and be treated with respect and like royalty. I came in with a few challenges on my credit and still got the car I wanted. No settling! I got a great deal! I came home to my husband and 3 sons and they were extremely impressed. I am on cloud nine. Thank you James!!! I love my new car!! I have no doubt I will be returning to Hennessey to buy another car and seeing James again.

Great service and great customer service. My car is always returned better than i had it

I could not deal locally with the Ford Dealerships in Augusta Ga. However, upon contacting Hennessey Ford in Atlanta I was contacted by John Jones a car salesman for the facility. He was honest, above board, great communicator, knowldegeable, and customer satisfaction was his goal. My interaction and response from John Jones was the best relationship I have had with a car salesman over the past 50 years. Truly outstanding and above the best process ever than I can recall. John Jones is mission oriented a no nonsense guy who can deal with a reasonable balance between the dealer and the customer expectations.

I have purchased many cars in my 57 years; however, more recently, each time I bought a car, it seemed to get more confusing, more time consuming, more wasted time chasing "internet deals" that turned out not to be deals at all, salespeople refusing to give me an "idea" or "ball-park" price without actually meeting face-to-face or simply not listening to what I was trying to say..??? This all changed when I spoke with Kevin at Atlanta Luxury Motors (ALM). Kevin listened so well that a couple of times I thought my cell phone had dropped the call???. but after Kevin summarized what I was asking for and offered a few tips on the warranty questions that I had, I knew immediately that not only was he listening???. he seemed to really care. We talked about my budget and he provided with several car options that were, quite frankly, almost too good to be true! Still "leery" from recent auto purchases???. I was imagining the quintessential "GOTCHA" as I drove to ALM to look at the car options that were presented to me on the phone. I was with my Wife and Daughter as the car purchase was to be for my Daughter to drive back and forth from school???.. I literally playing out all of the horrible possibilities of "bait & switch", "high-pressure", tag-team Manager "take-over" sales gimmicks and the most dreaded???.. finding out the deal you made with the Salesman & Sales Manager isn't the same deal the Finance Manager presents to you, thus starting the negotiations all over again???.. followed by endless "up-sell" and "add-on" pitches. It was a very cold day when we arrived at ALM???. Kevin had the car washed and warming-up when we arrived. After offering us hot beverages, Kevin gave us an overview of the features of the car and went for a test ride with my Daughter driving??? during the test ride, Kevin pointed out the safety features and accessories of the car while asking for her "candid" input as to how the car was handling, breaking and performing. After returning to ALM and my Daughter's approval of the car, Kevin had her current car appraised??? her car had a "DSC Traction Control" warning light on and the car had some nicks & dings; therefore, being that the car we were looking at was well below market value???. I was waiting/expecting a "low-ball" or unreasonable trade-in offer. I couldn't have been more wrong as Kevin returned with a trade-in offer that couldn't have been more reasonable and well above what I was expecting. After applying the trade-in to the price we agreed upon earlier, we headed into the Finance Office where we met Eric???. My Family's experience thus far had been so absolutely enjoyable??? the pessimist in me was still waiting "for the shoe to drop"???. Once again, I could't have been more wrong as Eric presented a couple of finance options???. some of which were lower than the offers discussed when putting the pricing together with Kevin. Eric effortlessly prepared the documents (with a short delay to change a printer cartridge) then explained each of the documents in easy to understand terms while patiently answering all of our questions???. Eric turned out to be very professional, competent, warm, friendly and quite entertaining???. as I cannot remember ever "laughing", as we did , in a Auto Dealer's Finance Office. This review is one of very few that I have ever written and although it has turned out to be much longer than I anticipated writing??? I feel as if I owed it to Kevin, Eric & ALM for making my Family's car buying experience such a pleasurable one! Not only did I get an AWESOME price on an AWESOME automobile???. I really feel like I met some AWESOME new friends that make me smile! I would highly recommend ALM to my Friends and I cannot imagine buying a car again from anyone else???..

My wife and I had just begun a car search after her 2015 Chevy Sonic was totalled out due to a hit and run driver (GRRRR....) We had been looking online at several SUV's for about a week or so feeling the Sonic would be totalled. I eyeballed a 2016 equinox LTZ online but the wife liked a Ford Edge she found online, we woke up, drove to Union City to look at the edge and no dice...we we're greeted at the Hardy Superstore by what I can only call the most pleasant used car salesman I have ever came across. Jerome was an absolute pleasure. On our test drive I feel he realized that I had done my homework and he didn't pressure at all, in fact, I actually felt he went to bat with us t make a deal happen. Jerome and the staff made us feel welcome and make a stressful situation seem calm and relaxed like I buy cars everyday. Huge shout-out to Jerome and taking a chance in retirement at a ministry opportunity like car sales and making our buying experience an absolute joy! Our

I recently purchased a car at Gwinnett Nissan. It was truly a good experience. The sales guy came out immediately upon me entering the parking lot. He introduced himself and ask what I was looking for in a car. I told home and my price range, he took me to the computer pulled up several choices for me , I choice one, we liked at it, I drove it and loved. We went back and talked price again . He got his boss involved and he asked me what exactly I wanted to happen in turns of price and they made it happen for me. I left with the car I was looking for at the price I wanted to pay. I had to close out my paperwork with a different guy and he was absolutely wonderful. He explained everything very clearly and made sure I understood it. It was truly a great car buying experience!😁👍🏾

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)

From the Service Manager, Jon, to Hunter and Stephanie who showed compassion and empathy after my having gone through a huge ordeal wiped away, at least for a short time, my pain and helped me to smile while ensuring that my car was taken care of for my long drive back to the north and caring for my safety. Hunter left no stone unturned in his effort to help me to get the car fixed without an undue financial burden together with Stephanie's and Jon's approval. Whether it was a small gesture to getting me a cold soda to a meal and a ride to an imp appointment, it was done with speed and kindness. Eddie worked on my car and made sure it was safe right down to plugging a hole in my tire. His mechanical ability saved me hundreds of dollars due to a bad part affecting another part of my car. Kudos to him also. Please thank you for helping me and when I told my son overseas, he wept. He got so emotional and will thank Hunter and Jon when he comes home on leave next summer. You are all the greatest ever and anyone should be grateful for your kind actions.

I wasn't sure how things were going to go walking into ALM South but I was optimistic. This location has a huge selection and I was pleased with the choices. I worked with Berthel and he did a great job making me feel at ease. The process took the shortest amount of time ever. Working with Sabrine in Finance was such a pleasure. Jawon was awesome.

Chad has been our Service Rep forever, at least I can honestly say when I need help with my 2 vehicles, we ALWAYS call Chad! He???s honest, considerae, easy to work with and very dependable! When I???m out of town and the cars need service, I have no concerns because I know my wife will be working with CHAD!! I thank him and just for the record, we drive from interstate 20 and Wesley Chapel Rd just to get a simple oil change! Thanks Chad, you???re the man!!!😎

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

Not one, not two??? Yes THREE! Who???s is this woman? I love to drive, I love my Mini, and I love to drive my Mini to the tune of about 25,000 miles per year. It was a bright, sunny day and time to Visit Mall of Georgia Mini for my second service. For normal people this service would occur around year number two of ownership ??? but not this Motorist. Kaylee greeted me with a firm handshake and a smile. Yes it???s ME and I am back again. It???s almost like she knew what I wanted before I knew??? Really, I am just here for service and admiring the new Mini models; and yet I found myself - willingly - on a test drive and really enjoying myself. After about 3 hours of running this lady in circles I stuck to my guns - ???Just say no, Just say NO??? - and I drive away with the same Mini I drove in with. I think this was all part of Kaylee???s plan. Once I arrived at home I just can???t help myself, and I send Kaylee a message ??? ???If you have a convertible in British Racing Green I???ll take it???. Did I really just say that?? Of course I sent a list of additional - ridiculous demands - and my ???Wish Upon A Star??? payment - no way anyone is agreeing to this Mini extortion list. 24 hours later I am sitting at Kaylee???s desk signing for my brand spanking new, British Racing Green Convertible Mini Cooper! Who is this woman? I tried to resist, I even said NO ??? and yet Kaylee somehow managed to maneuver around all my objections and deliver the next Mini Love Affair of my life. Happiness - ???Sigh??? Seriously folks ??? Take it from this Car Guy and Mini Maniac ??? Rick Hendrick is a good man which is why I choose to buy from his dealership. Kaylee and the Team at Mall of Georgia Mini are the icing on the proverbial Mini Cake. I am certain when I walk into the dealership there is a whole bunch of eye-rolling and people hiding money, but this team always pulls through and delivers! I???m after exactly what I want with no exceptions ??? Kaylee and her team make it happen, every time! Mall of Georgia Mini has a fantastic selection of luxury sport vehicles - new and Certified Pre Owned - from Audi R8 to BMW M5 to Porsche 911 to my BELOVED Mini Cooper Convertible Commuter - KAYLEE of Rick Hendrick???s Mall of Georgia Mini delivers what you dream of. Kaylee ROCKS!