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Used Ford Explorer for Sale in Baltimore, MD

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Used

2020 Ford Explorer Platinum

25,282 mi.
$46,950
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Easterns Automotive Group of Baltimore- Curbside and Home Delivery Available
() -
(703) 763-0786
4.9 (2133 reviews)
5 mi. from 21201
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Easterns Automotive Group of Baltimore- Curbside and Home Delivery Available Review
Amazing
by Bsb from DealerRater.com
December 6, 2018
5 5 5 5 5 4.9 (2133 reviews)
So full of life and such and amazing experience, I would definitely recommend her to anyone looking to buy a vehicle . She made sure I rode off with exactly what I wanted 🙌🏾
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Used

2018 Ford Explorer XLT

29,910 mi.
$28,249
GOOD DEAL
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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EchoPark Automotive Baltimore - Formerly carbiz
() -
(877) 237-6682
3.7 (2815 reviews)
5 mi. from 21201
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2018 Ford Explorer XLT Review
Great ride - Had computer failure - 10 day old
by Lieutendanbr from Dallas, TX
March 3, 2019
5
Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!
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Used

2018 Ford Explorer Limited

41,821 mi.
$34,000
GOOD DEAL
HOT CAR
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons Ford of Baltimore
() -
(410) 709-3664
4.1 (1019 reviews)
6 mi. from 21201
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Koons Ford of Baltimore Review
Derek and Tom ARE AWESOME!
by Ruslan Dukan from Rockville
December 3, 2018
5 5 5 5 5 4.1 (1019 reviews)
I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!
2018 Ford Explorer Limited Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
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Used

2018 Ford Explorer XLT

45,266 mi.
$28,987
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Norris Auto Group
() -
(888) 232-9570
4.7 (123 reviews)
6 mi. from 21201
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Norris Auto Group Review
Awesome experience as a first-time buyer
by Amanda from Silver Spring, MD
November 5, 2018
5 5 5 5 5 4.7 (123 reviews)
This was my first time buying a car from an actual dealership and even though I read the sterling reviews on here, I still brought my parents and went in expecting the worst. I couldn't have been more wrong. Andrew Hart was the salesman that worked with me from the moment I requested info about the car I wanted (2012 Chevy Cruze LS in Ice Blue Metallic). Emails were responded to quickly, his demeanor is friendly, quiet and approachable, and there wasn't any need to haggle - the sticker price was $3,000 more than the price listed on Cars.com and they honored the Cars.com price with no issue! I also got a great APR through their financing (Frank knows his stuff!) and in general, every employee we spoke to was friendly and knowledgable. And the car itself runs like a dream. I tend to avoid Dundalk as much as possible, but if you're around the area and looking for a great car buying experience, Norris is the place to go and Andrew is the guy to talk to. Their 4.8 rating on here is well-earned.
2018 Ford Explorer XLT Review
Most reliable car I have ever own
by jay from Monterey,CA
April 18, 2019
5
This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.
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Used

2020 Ford Explorer Platinum

20,741 mi.
$47,000
GOOD DEAL $674 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Green
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons Ford of Baltimore
() -
(410) 709-3664
4.1 (1019 reviews)
6 mi. from 21201
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Koons Ford of Baltimore Review
A great buying experience through Koons by Pete.
by Tim Hake from Dallastown
December 3, 2018
5 5 5 5 5 4.1 (1019 reviews)
We recently went down from York, PA to purchase a 2018 Focus ST. Pete made the transaction as smooth as possible throughout the whole process, and amazed me with all the work he put into it before he even knew if we were really going to come down and make the purchase. Pete gave us the best price available and we have a local Ford dealer I had given the chance of getting business and they said they just weren't able to get as low, at their closest they we're still 1400 dollars more then Pete's price at Koons. So if your looking to buy a vehicle, it definitely will improve your chances of getting the best price possible by dealing with Koons. The finance manager Harry made the finance part of it easily understandable and got us a great rate and payment. Thanks Pete and Harry for the great service and any further vehicle purchases will be made at Koons, and we will pass on the idea that if someone wants a great deal where to go!!! Also a side note, we had always been weary of purchasing out of state and thought it came with alot of extra paper or side work, absolutely not, I think it was easier working with Pete at Koons than it was buying my last car here in PA. They took care of everything there, no extra work needed.
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Used

2018 Ford Explorer XLT

32,521 mi.
$33,500
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons Ford of Baltimore
() -
(410) 709-3664
4.1 (1019 reviews)
6 mi. from 21201
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Koons Ford of Baltimore Review
Amazing Customer Service - Mercedes Body Work
by AJSaxon from Baltimore, MD
December 3, 2018
5 5 5 5 5 4.1 (1019 reviews)
Mr. Koulatsos, I wanted to let you know that your team, led by Ms. Slay, delivered an outstanding experience. I picked up my car this morning, and Dorise and Justin finished the transaction the way they started it – strong. Dorise started her day early, because I was early, and got me going. While she was doing the paperwork, Justin brought the car around, and when I came out to look it over, he was polishing a section of chrome – because “they missed a spot”. Fantastic customer service and attention to detail. I also noted the clean car, the clean wheels and shined tires. It’s the little extras that make the difference. Please congratulate your team, from Dorise and Justin to the car washer, and everyone in between – and let them know they have a very satisfied customer. Best regards, Al Saxon
2018 Ford Explorer XLT Review
everything I wanted and more..
by Big Wayne from Lakeland, Fl
February 21, 2019
5
roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price
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Used

2018 Ford Explorer XLT

40,872 mi.
$26,231
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Bob Bell Ford Hyundai
() -
(888) 804-4902
4.7 (519 reviews)
7 mi. from 21201
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Bob Bell Ford Hyundai Review
Absolutely fantastic stressful experience.
by Simone Durham from Glen Burnie, MD
November 5, 2018
5 5 5 5 5 4.7 (519 reviews)
I took my car to Bob Bell Ford for routine service and because my check engine light had randomly come on, even though nothing seemed to be different/wrong with my car. Little did I know that I would end up needing $2700 in unexpected repairs/service. Robin (service representative I corresponded with throughout the process) was extremely helpful and pleasant; she made an otherwise stressful experience go extremely smoothly and positively. The work was done quickly (dropped the car off Monday knowing they couldn't do a diagnostic test til Tuesday, picked it up Thursday evening despite the fact that they found an additional issue after the initial repairs on Wednesday). I could immediately feel and hear a difference once I picked the car up. They did a fabulous job throughout the entire process.
2018 Ford Explorer XLT Review
Great SUV!
by greg from Naperville
February 20, 2019
5
This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.
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Ford Certified

2020 Ford Explorer XLT

24,563 mi.
$33,174
GREAT DEAL $5,664 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Al Packer Ford
() -
(443) 231-4758
4.8 (2145 reviews)
10 mi. from 21201
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Al Packer Ford Review
Paul Sarandos, the service director is Oustanding
by Evan Jones from Middle River, MD
November 5, 2018
5 5 5 5 5 4.8 (2145 reviews)
Currently working with Paul Sarandos for some repairs on my vehicle. It has been a very stressful time and there have been a few mistakes made by both Al Packer's team and another Ford dealership. However, Paul Sarandos has continued to show the utmost professionalism and assistance with regard to fixing my car. Paul listens to his customers and strives to do whatever is possible for 100% customer satisfaction. Thank you Paul and thank you Al Packer's White Marsh Ford for your assistance.
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Used

2013 Ford Explorer XLT

66,367 mi.
$15,995
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Green
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Sports & Imports
() -
(410) 431-0336
4.4 (10 reviews)
12 mi. from 21201
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Sports & Imports Review
ray Collins
by Ray Collins from Southfield
December 3, 2018
5 5 5 5 5 4.4 (10 reviews)
Good location and guy was knowledgable and explained thingsnwell
2013 Ford Explorer XLT Review
Its been a great family car, especially for trips.
by sowens from Aledo, TX
May 14, 2019
5
This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.
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Used

2018 Ford Explorer XLT

41,644 mi.
$29,950
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Easterns Automotive Group of Laurel- Curbside and Home Delivery Available
() -
(703) 436-8018
4.9 (3412 reviews)
17 mi. from 21201
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Easterns Automotive Group of Laurel- Curbside and Home Delivery Available Review
My new car
by Mr Forte from DealerRater.com
December 6, 2018
5 5 5 5 5 4.9 (3412 reviews)
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
2018 Ford Explorer XLT Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
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Used

2015 Ford Explorer Limited

132,880 mi.
$14,800
GOOD DEAL
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Autonation Buick GMC Laurel
() -
(240) 565-6325
1 (1 reviews)
17 mi. from 21201
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2015 Ford Explorer Limited Review
Great experience.
by Amish from Paton Iowa
March 5, 2019
5
Has lots of leg room. Drives wonderfully. Started at 50 degrees below zero. Very comfortable seats all through the vehicle. Quite interior from outside noise.
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Used

2015 Ford Explorer Limited

77,582 mi.
$19,946
FAIR PRICE
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Cook Volkswagen
() -
(866) 576-3642
4.6 (320 reviews)
18 mi. from 21201
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Cook Volkswagen Review
Went out of his way to help
by Dan from BelAir MD
December 3, 2018
5 5 5 5 5 4.6 (320 reviews)
I was at the gas pump at WAWA and my 2011 GTI was smoking and the check Engine light was flashing. At the pump beside me was a gentlemen who introduced himself as the shop foreman at cook VW. He opened the hood of my car and in 30 seconds told me I needed a intake. He told me to follow him to cook Volkswagen. When I got there they took my car in and repaired it at no charge. My car had a warranty extension of some kind. Thank you Mr. Blevins.
2015 Ford Explorer Limited Review
Most spacious and comfortable car I've had!
by Doctor B from Clovis, CA
April 12, 2019
5
This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.
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Used

2015 Ford Explorer Limited

76,923 mi.
$19,972
FAIR PRICE
  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Car Corporation of Maryland
() -
(410) 970-2305
3.5 (70 reviews)
18 mi. from 21201
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Car Corporation of Maryland Review
Completely Pleased.
by Dan from Westminster, MD
November 6, 2018
5 5 5 5 5 3.5 (70 reviews)
I previously made a negative rating, however I would like to give an update. After dealing with the dealership a little more, they have paid for the repairs on my 2013 Focus ST. Thank You. They stand behind the vehicles they sell and that is impressive.
2015 Ford Explorer Limited Review
Nice, but Ford needs to fix their SYNC problem
by NadineMN from MN
April 5, 2019
4
Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.
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Used

2015 Ford Explorer Limited

109,961 mi.
$17,500
GOOD DEAL $387 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Heritage Honda Bel Air
() -
(410) 698-6206
4.5 (2362 reviews)
18 mi. from 21201
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Heritage Honda Bel Air Review
Excellent honest service!!
by JaimeL77 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.5 (2362 reviews)
I cannot say enough wonderful things about Heritage Honda Bel Air! After a terrible experience (at another dealership), being told that my Honda CRV needed new brakes, new tires, new timing belt, all new filters, and an onslaught of other random things totall $4,000 I was beside myself!! I had purchased this CRV 2 years ago from another dealership and had dealt with Andrew Miller (the general manager) ??? he was so wonderful, I contacted him to ask would be it possible I that I needed all these things. Now when I contacted Andrew I was in Florida (where I live for 50% of the year) and I was about to drive 1200 miles home (to Delaware) and was terrified to drive my car. He assured me that since the last time I got the car serviced it was not possible to have all those things wrong with my CRV. I cannot say enough how thankful I am for Andrew (the general manager) I am sure he is so busy running a dealership, but he made me feel at ease and as if I was the only (crazy) customer he had to take care of. I made the drive from Florida safe and was met by Andrew upon my arrival at the dealership.. he introduced me to Chrissy (the service manager). The kindness, and professionalism did not stop at Andrew??? Chrissy was a total doll. Chrissy assured me that they would look over every inch of the CRV and take good care of me, and they did. Long story short, my CRV got an oil change and new tires and that is all she needed. Every person at the dealership was so kind, friendly and wonderful to deal with!!! I will continue to make the hour dive to have my car serviced at Heritage.. you can not put a price on honesty and peace of mind! Thank you so much Andrew, Chrissy & the entire Heritage Honda team!
2015 Ford Explorer Limited Review
We love our Explorer
by RL Smith from Tampa, FL
March 25, 2019
4
So far, our Explorer is paying for itself. We get great gas mileage and a smooth ride. The technology is taking us oldtimers some time to learn but so far is great. We would buy another if we needed one.
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Used

2018 Ford Explorer XLT

19,254 mi.
$30,000
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Heritage Honda Bel Air
() -
(410) 698-6206
4.5 (2362 reviews)
18 mi. from 21201
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Heritage Honda Bel Air Review
First Experience With Bel Air Honda's Service Department
by Mark in BC from DealerRater.com
November 5, 2018
5 5 5 5 5 4.5 (2362 reviews)
I purchased my new 2013 Honda Civic EX-L NAV from another Honda dealership located in northeast Baltimore county at the end of March 2013. My visits to that service department were relatively few but trouble-free, because the car does not get a lot of mileage put on it. It is 41 months old and has 25,500 miles on it. It did have a warranty item repaired a while back About three weeks ago, the dealer-installed (at time of purchase) interior auto dimming rear view mirror with a compass, stopped working. It was a genuine Honda factory accessory. So I went to the aforementioned dealer to see about having it fixed, replaced or removed to have a manual mirror installed. The very young (and inexperienced) service advisor had the mirror looked at and informed me that it would cost $455.00 (parts and labor) to replace it. Knowing that the warranty period was a little over four months past but less than 36,000 miles, I then asked what it would cost to replace the mirror with a manual day/night mirror. The service advisor told me that I would have to go to the parts department to price that mirror. I told the advisor that it was not my job to do theirs and asked for the service department???s manager. I was told that he was not available. Rather than debate the issue,I took the estimate with me and left. I went home and then decided to drive to Bel Air Honda as I live between the two dealerships. I arrived at Bel Air Honda and noticed that they were very busy. I asked if I could take a few minutes of a service advisor???s time and get some help with my rearview mirror. Service Advisor Alton Thodos came over to my car and I told him about the mirror???s probem. I told him that the car???s warranty had expired, time-wise, but not mileage-wise. I asked Mr. Thodos if I could have the mirror replaced with a manual one. He told me that, although a manual mirror could be installed easily, the self-dimming mirror should not have failed with the low mileage and offered to contact the regional Honda manager to see if it could be replaced under an extended/goodwill warranty. I gave him all the information to start the process, thanked Mr, Thodos and left. Later that afternoon, the Service Manager from the other dealer called me and offered to contact the regional manager for help as well. I told him that would be fine. He told me that someone would call me in a few days to advise me if a replacement under warranty could be approved. However, I also kept in over close contact with Mr. Thodos. The first service advisor eventually left me a voice mail to call the dealership. I was not able to call back for a few days and eventually did leave a message after a first attempt to speak directly with them. The call was not returned. Meanwhile, Mr. Thodos advised me that the mirror???s warranty replacement was approved and the parts were ordered. The parts arrived quickly and I then took my car to Bel Air Honda today to have the mirror replaced. My tire pressure warning indicator went on when I left my house, so Bel Air Honda took care of that without charge. I was a customer at the other dealer???s service department since November 2005 when I purchased my previous and first-ever Honda. After being well treated by Bel Air Honda, I will ever go back to the other dealer. I have requested the service department to have my car???s service records be transferred to Bel Air Honda. I had the other dealer's rear license plate frame removed and Bel Air Honda put their on the car. Why not? Job well done, Belair Honda!
2018 Ford Explorer XLT Review
love my 2018 explorer
by Karen from Largo FL,
March 26, 2019
5
love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need
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Used

2018 Ford Explorer Limited

20,003 mi.
$33,443
GREAT DEAL $1,556 Under
HOT CAR
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Koons Annapolis Toyota
() -
(410) 774-5513
3.9 (241 reviews)
22 mi. from 21201
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Koons Annapolis Toyota Review
Engine missing severely
by Howard Brown from Arnold, MD
December 3, 2018
5 5 5 5 5 3.9 (241 reviews)
Quality of repair can't be determined since little time has elapsed since repair was done. However, past experience with Toy K. has been excellent so I assume such will continue.......(Donut was good too).
2018 Ford Explorer Limited Review
Great vechile
by CassandraJM from Joplin mo
March 30, 2019
4
Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .
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Used

2020 Ford Explorer XLT

13,369 mi.
$39,500
GOOD DEAL $177 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery Available
() -
(888) 342-9921
4 (105 reviews)
23 mi. from 21201
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Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery Available Review
GMC Terrain fixed!
by Michelene Teston from Glenn Dale
December 7, 2018
5 5 5 5 5 4 (105 reviews)
My car was here 3 times trying to diagnose and fix. My usual shop charged me over $200. and dented my car. Nathan at Ourisman told me my 3 visits were covered by my warranty. YAY! Nathan is AWESOME and was always so nice, helpful, and professional. NONE of that dumb woman thing from my usual shop. Mr. Willie was wonderful as well.
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Used

2017 Ford Explorer XLT

58,057 mi.
$22,901
GREAT DEAL $601 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: FWD
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DARCARS Ford Kia Lanham
() -
(301) 909-7939
4.2 (98 reviews)
26 mi. from 21201
Authorized Ford Dealer
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DARCARS Ford Kia Lanham Review
Armen is the Best!
by Joel from Crofton, MD
November 6, 2018
5 5 5 5 5 4.2 (98 reviews)
This the fourth KIA we have purchased in the past four years from Armen Tangyan, a Sales Consultant at Darcars KIA in Lanham. He was consistently prompt, courteous, fair, responsive and straight forward. I have such confidence in Armen's integrity that I handled most of the transaction details by phone thereby reducing the time my wife and I needed to spend at the dealership. He even delivered the car to our home with a full tank of gas! I am not in the habit of taking the time to write reviews but I felt it was a well deserved due to high level of service he provided to my family.
2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
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Used

2017 Ford Explorer XLT

16,106 mi.
$28,588
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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DARCARS Ford Kia Lanham
() -
(301) 909-7939
4.2 (98 reviews)
26 mi. from 21201
Authorized Ford Dealer
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DARCARS Ford Kia Lanham Review
Service mgr James provided excellent service
by Ricardo Harvin from Washington, DC
November 6, 2018
5 5 5 5 5 4.2 (98 reviews)
They're currently under major renovation, hence the 3-star facility rating. I'd have scored even lower from before the renovation, as their previous customer waiting area was dirty, hot, grungy, and uncomfortable. Their cashier is very bad at customer service, but that was more than made up for by James, the Service mgr, who's the only person in 3 years of Kia dealers who flagged the multiple recall repairs my 2014 Kia Soul! required - that's exactly the kind of professional product knowledge and attention to detail that I expect from any dealer. As long as he's there, and manages my car service and repair, I expect to rate them 5 stars. Their shuttle drivers were courteous and helpful as well. The other two people in the office I've dealt with - a service scheduler, and the cashier - both lack decent customer service skills. The scheduler merely does as asked, and never flagged my recalls on either visit, and the cashier/receptionist lacks basic courtesy.
2017 Ford Explorer XLT Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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