The car buying process was easy. Carl had helped us with a test drive a couple of months ago. When we decided to buy a honda, we made sure to make an appointment with Carl. He was very helpful and nice to work with on our visits.
First time customer. Did the deal over the phone in less than 10 minutes! Pilot was ready when I arrived and was in and out of the dealership in no time. Thanks to Jose, Derrick and Alex for a pleasant and relaxing experience! The deal made over the phone was the deal I received when arriving at the dealership,no bait and switch.I live an hour and a half away and it was well worth the drive. Great overall experience.
Jenn is the best ever! Ladies please buy your car from here if your looking for someone with honesty and integrity. I truly felt like she cared about me as a person and not just a client. I am a customer forever as long as Jenn is there. She sets the standard!
I recently purchased a new Ford F-150 from Liberty. From the minute I walked in the door I was taken care of in every possible way. My salesman, Lorenzo Martino, was able to take my requests and make them happy. I was able to get out of my lease a few months early and take home a newer model truck with a great deal. I would recommend this dealership, and Lorenzo in particular, to anyone looking to purchase a vehicle.
My mother, who is 91, decided she wants one last car in her life and chose a Kia Soul. The sales agent - Brian Boswell - was a perfect fit for my mother, answered all of her questions, and alleviated all of her anxieties. She even leased the car which I never imagined she would want to do. Thanks Brian.
Nick Sipe and Mike Shaheen were both great to work with! My husband and I bought a new car from Spitzer Ford Hartville today and these gentlemen made our car buying process seamless and painless. Great experience with both and would definitely buy another car from this dealership again.
I CANNOT stress enough how impressed I was with Mike Urbania and Klaben! I never felt pressured to make a decision and felt that I received the best service. My dad has purchased several vehicles from Mike over the past 20+ years and here I am doing the same! Great customer service goes a long way. Keep up the amazing work, Mike! Thank you so much for everything!
This was my 4th car from Klaben Ford, and 4th time working with Mike Urbania. I can't say how easy Mike makes leasing a car. My wife and I truly appreciate his professionalism and time he takes to ensure we are happy with our selection. I am a customer for life! I can't thank Mike enough. Thank you for everything! Josh and Lili
Buying my new Explorer from Michael Klaben Jr. was a great experience. He was very friendly and easy to work with!! Thank you again for all your help!
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