I came to Mike Bass Ford looking for a car. I came inside and asked did I need help with anything. Sam Ute was able to get me financed and got the vehicle I wanted. Sam communicated with me, and we set up a time for me to pick up my car. If anyone is looking for a new or used car, go over to Mike Bass Ford in Sheffield Village Ohio
Worst vehicle ever
by Ford hater from Colorado
January 7, 2019
Just one year old. Battery died(YES everything was off). You cannot get the the door locks to unlock the back seat door(where my jump box is). Thought I would use a solar panel designed to keep batteries charged. Truck is run for 8 days then sits for 6. Guess what some "engineer" designed the truck so none of the aux power outlets work when the truck is turned off(great idea (sic)). The cruse control is a pain in the rear to operate(steering wheel controls are NOT user friendly). If you program a "My Key" you cannot modify without the master key. You do not teed it to program(STUPID). The hands free almost never works( voice comes on and says"you have an incoming call press 1 to answer" NOT hands free. Who designs a 4X4 truck with manual hubs in this day and age, but has an electric lock on the tailgate. I you want to use the front center cup holders with the center jump seat down, you have to remove the headrest from the center console then try to find someplace to store it, I recommend the trash. Took a rock in the windshield when the truck was 4 months old, The new windshield would not seal. After the company replaced twice, it was determined that the windshield opening was not the correct shape, it took tripling the sealant to get the windshield to seal. In the 70's I was a diehard Ford fan but now they are garbage. I would not recommend Ford to my worst enemy.
I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
Meets or exceeds expectations
by PDGB from Green Bay, WI
January 12, 2019
The truck is everything I wanted. I'm looking to tow a large trailer/5th wheel and the diesel engine will pull strong without complaining. People comment on it's good looks and the leather interior is well done. The only complaint I have so far (6 months in) is the points of interest finder (gas stations, restaurants, etc) does not update as you drive down the road. It finds the closest places which may be behind you and doesn't continually update as you travel down the highway. It does give you current prices which is nice.
The diesel engine is strong and surprisingly fast for a truck this size. No worries about merging on the highway or passing slower vehicles. At 65-70 mph it averages nearly 20 mpg.
When I first met Jimmy he promised me the easiest car buying experience and boy, did he deliver. Every single step of the way he was awesome. He found me the exact car I wanted, negotiated a more than fair price and made sure I was happy and well taken care of the entire process. The Financing and delivery process were a breeze. He has our business FOR LIFE. WE could not be happier.
by ThomasT from Dunnellon, FL
December 27, 2018
Bought this to pull my fifth wheel camper. This truck has the 6.2 gas motor and will pull anything. No hesitation or straining on this truck. Hook up and go in a very stylish and comfortable truck. Big price tag but will be one of my favorite vehicles to drive for years to come.
I dealt with Chip Orlando during the purchase process for my Duramax. Chip was very helpful and incredibly approachable. If you get a chance to choose your salesman, I recommend Chip and Stewart. Michael Desalvo made the finance portion simple and painless... most of the paperwork was all ready to go when I walked over. I highly recommend the above mentioned. Thanks Chip! 8.47 in the quarter!
Love my truck!
by Bob SV from SV ill
October 18, 2018
I owned a F-250 in 1999 and absolutely loved it but later traded for a Dodge then to a Chevy and never was as Happy then when I had my 99? Ford. I am so Happy to have purchased a used 2015 and I am so Happg! It meets all of my needs in a Truck!
I had a very tough and unique situation. Craig was extremely patient and willing to work with me. Let's say my deal brought a lot of drama. Long story short, should have just come here first. Next truck is definitely coming from these guys. Thanks Craig!
Best Truck ever!
by Pistol*Pete from White Salmon, WA
December 10, 2018
This truck meets all my expectations. I love everything about it. I so glad I got it. Low mileage. Best Ford diesel engine ever! One owner who took excellent care of it. What more could you ask?
Jim in sales and Mike in finance are EXCELLENT, Check them out before going elsewhere. There was no pressure and they went beyond to accommodate my needs. For example I live in Central Illinois which is several hundred miles away and Jim made sure that the delivery was a smooth transaction. I will definitely refer my family members and friends.
by Military Man from Santa Maria, CA
June 24, 2018
With some modern upgrades like a bluetooth head-unit, sliding rear window, and a bedliner, the truck rides better than newer models for 1/5 the price.
We were shopping for a trailer towing pickup with deluxe amenities at a price within our budget. This pickup fits our needs like we disigned from the ground up. For its age it looks and drives like a new vehicle!
I have owned two 6.0 diesel F250s. This v10 F250 is with out question a more dependable and affordable truck. I out 84,000 miles on the truck in 7 years, towing a 24' enclosed car trailer in average 2,000 miles a year. It now has 202k miles and has only required general maintenance.
When I first walked in I was greeted at the door by the associates. Sam was very fast, professional, and proficient. I would reccomend him to anyone
Very nice truck except for rusty bumpers
by Byron Turcotte from Manitoba Canada
January 4, 2019
I really enjoy my F250 it pulls great but quality control with their chrome on both the bumpers is horrible I have rust coming through after 2 months of owning the truck FORD won't fix it I'm not made of money!!!
SAM Alhout is the best he work hard to make sure you are in a nice affordable vehicle. SAM ALHOUT WONT STOP UNTIL YOU PULL OFF THE LOT!
My dream truck
by RamBob from Olive Branch, Ms
December 22, 2018
I just retired and wanted the right truck for my retirement dreams. My F250 Superduty does just that. Very happy and for the first time my wife likes riding in it more than her car. This truck will out last me I’m sure. My last two Ford trucks made it past 350,000 miles and 15 years of service. Way to go Ford!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I love this truck!
by Dennis from Lucas, TX
December 21, 2018
This is my 2nd F250 diesel truck. The improvements over my 2013 model are incredible. I had no issues with the 2013 but the upgrades on the current series are amazing. I tow a very large 5th wheel trailer and this truck handles it with ease.
This is an honest business. My son bought a Jeep here and it turned out to have a bad engine. These guys replaced the motor within a couple of days. Wow! I am so impressed with this business. Will recommend every Chance I get!
Got what I was looking for.
by Leo the man from Northglenn, Co.
November 18, 2018
The truck is what I was looking for. I was looking at this truck for a while. I am very glad it was still available.
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