I went through Costco and this dealer came up in referral. I did everything via e-mail (my preference) up to the point where car was being brought to dealership. After that salesperson had deal and car I wanted waiting for me. A painless, easy and no pressure car buying experience. Go see Marie or Anibal.
Mark really took his time to understand my family’s needs and point me in the right direction. I ended up purchasing a 2019 Traverse. Thank you SO MUCH Mark!!! You were the kindest salesman I have ever worked with.
This is a review for Avery Green Honda in Vallejo.
I just bought a certified pre owned 2017 Honda Pilot. I worked with Dave Collello who provided me really great customer service from when I first spoke with home on the phone to when he stayed late, passed closing hours, and made the deal.
I am a small business owner in the in home serivce industry and I know good customer service when i see it.
Dave was extremely knowledgeable about the vehicle and the buying process. He made my wife, my teenage son and myself feel very comfortable the whole time and made the process fun.
Best of all he worked a good deal with some add on options I requested.
If you're looking at a Honda I recommend asking for Dave Collello to help you.
Very professional , courteous and honest sales consultation with Dave Colello. Dave is an outstanding company representative. I would gladly recommend him to anyone looking for a vehicle in the local area.
They treated us with respect even though we didn't buy a car from them. We came in just for a test drive they had the car ready for us to drive. Daniel answered all of our questions and showed interest in us and our situation even though we weren't sure we were going to buy the vehicle we test drove.
I came in to see about a 2013 Honda Fit Sport. Carlos was very straightforward and treated me with respect and absolutely zero hype. He let me make up my mind and we negotiated a fair price - including a good deal on extras. There was no pressure at all. He and Johnny made my buying experience easy and hassle-free. Moreover, a really good deal on service/extended warranty means my car will stay in top shape for many years to come. They even went beyond the call of duty and delivered this car to my home. Honesty and fair dealing - a great combo when shopping for a car!
This dealership is for the serious car buyer. It's tucked away in a light industrial area of Pleasanton. You get the impression the owners are serious car buyers/sellers. I found a replacement car for one that was totaled in an accident 6 weeks earlier. Rob bought the car from auction because he saw the value the car offered and knew the right purchaser would come along. He was right about the color of the car - Montego Blue Metallic - you either love it or hate it. I love it. The car had all the options I was looking for. I felt respected and taken care of throughout the purchasing process. I highly recommend and would definitely buy from him again in the future!
I'm so glad I decided to get my MINI from East Bay. David Dagstanyan was very patient and helped me pick the car I wanted and explained all the features carefully. He made my first buying experience go smoothly and I never felt rushed. Check out East Bay MINI and see David if you're in the Bay Area!
Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can’t sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
I had a rather poor experience here. I went because the 4.9 Rating on cars.Com and they had the best list prices for the car I wanted. I went there expecting a good experience and it turned into a 6 hour long ordeal. Within 10 minutes I was dealing with a confrontational sales man who insisted they need to run my credit for me to shop. I immediately asked to speak to the manager. This was the first shady thing. I requested a new sales man. After all I drove 2hrs there and didn't want to waste my time. So I decided on my vehicle and then came the negotiation time. They offered me 5000 under bluebook. Shady practice number 2. At this point I grab my stuff and was getting up to leave. The salesman kindly asked me to wait so I waited for one more offer which was still 3grand under blue book. I inspected the offer they had printed there was also like 5k in service contracts and extended warranties on there I didn't ask for. Shady practice number 2. They don't tell you the terms of the financing I had to confront them About it. At this point I told them I don't have time to play these games, I had already been there for 3 to 4hours, and to make a real offer or I'm leaving. I was pretty furious at this point. 3Rd offer came back with what I was expecting with one small correction they had door edge guards listed on the vehicle and they were not so I had them remove that charge. Even though this dealer ship list there vehicle prices as low on cars.Com they put dealer accessories on everything to boost the price back up. I will not be returning here and wouldn't recommend this dealer to anyone.
I was looking for a Honda Civic or Toyota Corolla for my teenage girls to drive. A Honda Civic GX at Tracy Honda came up on my cars.com search. We could not be happier with our new natural gas vehicle. We live in the Bay Area and are enjoying the cost and HOV lane benefits of a Natural Gas Vehicle.
Gordon was great to work with, low pressure, and has quickly answered my one or two follow-up questions.
I've already recommended Tracy Honda to friends.
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