Best Possible Experience Buying Used Car - Friendly & Honest
November 5, 2018
The transmission on my 2005 Accord, which I had bought new from this dealer, needed to be replaced. I was initially disappointed because I had planned to keep it longer. It then however seemed that all of Yonkers Honda got together to make sure I was taken care of. Boris, the manager from -new- car sales, actually referred me to a particular certified used 2012 Accord. I looked at both the 2016 Civic and that Accord, and decided to go with it. Bill Burke was absolutely wonderful in immediately giving me the CarFax report and the maintenance that was done to get the vehicle certified; he was most straightforward about everything. Even at the final stage - Finance - Roy could not have been more friendly or professional. He diligently did his job in showing me additional services I could purchase, but never pressured me, and allowed me to decline without the back-and-forth that I had heard could so often happen at that stage of the purchase.Roy also got me a great finance rate and patiently allowed me to play with different amounts/lengths until I decided what would work best. Susie did not pressure me into looking at any other new car after I thought there new Civic might be big enough before sitting in it. She also let me t make a longer test drive in the 2012 Accord that I bought to make sure I was comfortable. Also thank you to Chris who I did not meet but who gave a very fair assessment of my 2005 Accord, which I traded in. Also thank youth Michelle again for helping this process as well go was smoothly and comfortably as possible. I now have a wonderful and effectively new car and wouldn't go anywhere else!